BPO Companies in the UK: 1,578 Active Firms (2026)

BPO companies in the UK run outsourced customer, back-office and administrative processes for corporate and public-sector clients.

Buying centres sit mainly with operations, finance, HR, customer-service and claims teams rather than a technology-only budget. Buyers are usually mid-market and enterprise organisations, including public-sector bodies, that want repeatable process delivery with service-level monitoring, workforce cover and reporting rather than ad hoc temporary labour. Engagements tend to be sizeable people-and-process commitments, often involving transition planning, workflow tools, documented controls and ongoing performance management. Closer-fit suppliers look less like general consultancies and more like delivery organisations with trained teams, standardised procedures and enough client diversity to avoid dependence on a narrow workflow.

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The UK cohort contains 1,578 active trading companies, giving researchers a fairly concentrated list for a labour-heavy services category. Reported employment totals 8,526 people, which suggests the visible headcount footprint sits in a relatively small number of employers rather than across the whole long tail. Revenue scale is also uneven: 50 firms report turnover above £5M, while many others appear to be specialist operators, narrow-workflow providers or early commercial entrants. The market therefore looks fragmented in company count, with a thinner upper band of providers able to support larger corporate or public-sector contracts.

Exposure to rules usually follows the workflow being outsourced. Claims handling, finance operations, HR administration and document processing each bring different control expectations, while customer-support work adds conduct, quality monitoring and escalation requirements. Public-sector contracts tend to place greater weight on auditability, continuity of service and documented performance management, because the client is outsourcing execution rather than accountability. Market structure is shaped by the same point: providers compete on process consistency, staffing resilience, reporting cadence and the ability to take over live operations without service disruption, not just on hourly labour cost.

Further expansion appears likely to favour operators that can blend workforce management with workflow technology and clearer performance evidence. The long tail suggests plenty of niche supply, but enterprise and public-sector buyers tend to prefer providers that can absorb process risk, evidence compliance and maintain delivery during staffing pressure. Consolidation has been a plausible route for firms seeking broader coverage, especially where specialist delivery teams can be folded into a wider operating platform. Newer entrants may still find space in narrow workflows, though scale without disciplined service delivery looks difficult.

What’s in the file

One row per company, 50+ columns — everything below plus each company’s verified directors, from Companies House filings.

Company data

Company name
Website
City & address
Companies House no.
Incorporation date
SIC codes & industry tags
What they do / who they sell to
Turnover, profit, cash & net assets
Employees
Growth (YoY & 3-year)
Financial-health score & flags
Sales-readiness score
Detected technologies
Corporate group (shared website, group size, which row to contact)

Verified directors — included

Director names
Director roles
Appointment dates
Active director count

Active director count is the full Companies House board, so it can be higher than the number of names listed — we leave out nominee and formation-agent directors, who aren’t worth contacting. It’s blank for the small number of companies whose officers we haven’t fetched yet.

You’re charged per business, not per row. Where a business trades through several registered companies you get every one, and the Group Primary column marks one row per business — filter to those and the count matches your invoice. Rows sharing a website are not automatically one business: franchises and multi-site operators each count separately, and where names don’t prove a relationship we count them apart rather than guess.

1,578

Active firms

2026

50

£5M+ revenue

Companies above the threshold

418

Incorporated since 2022

Newer entrants

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Key facts

About 3% of the trading cohort reports turnover above £5M (50 of 1,578 firms) — the rest sits below that revenue band.

26% of the cohort was incorporated since 2022 (418 firms), so a sizeable share is in its first few filing cycles.

BPO providers typically run customer contact, back-office and administrative processes for corporate and public-sector clients.

Buyers retain reputational and operational risk when outsourced processes fail, so service management and compliance oversight remain central to procurement.

Public-sector and multi-site contracts tend to favour providers with governance, audit and reporting processes that can operate across locations.

The market spans high-volume service providers and narrower administrative specialists, which can make supplier comparison difficult without scale and process context.

Top UK BPO companies

Company
Sales readinessHow strongly each company matches this list’s ideal-customer profile. An AI model assesses what each company does (from its website), its sector and size, and scores its overall fit 0–100. Companies are listed highest score first, so the best-fit prospects appear at the top.
Turnover
Employees
Growth (yoy)Year-on-year change in UK headcount, from filed accounts.
Financial healthComposite 0–100 score from recent XBRL filings (profitability, net assets, liquidity, cash, headcount). Bands: Strong, Healthy, Stable, Weak, Distressed.
Location
CAPITA BUSINESS SERVICES LTD
Capita
IT Services & Managed ServicesManagement Consulting
10K employeesInc. 1988LondonCH 02299747
capita.com
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Financial sub-scores

Computed from 5 filings
Net assets53 / 100
Cash96 / 100
Headcount23 / 100
What does CAPITA BUSINESS SERVICES LTD do?

Provides business process outsourcing and administrative services under long‑term contracts, including customer contact centres, customer experience management, payments and collections, pensions…

Who does CAPITA BUSINESS SERVICES LTD sell to?

Serves large public and private sector organisations, including central and local government, defence, justice and policing, health, transport, education, financial services, retail, telecoms, media…

Key contacts (2)
RC
Richard Charles Holroyd
Director
MW
Michael William Lansdown
Director
Full details & directors in the file
Company vitals
UK Headcount
10K
UK Revenue
£1.3M
Founded
37 years ago
Since Sep 1988
HQ
London
Financial health
56

Financial Health

Stable

Stable · -5% CAGR over 4y

Location

Map of London
First Floor, 2 Kingdom Street, Paddington
London, W2 6BD
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DMR CONNECT LIMITED
Parseq
IT Services & Managed ServicesAccounting & Audit
Inc. 2009LondonCH 06860290
parseq.com
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Financial sub-scores

Computed from 2 filings
Cash100 / 100
What does DMR CONNECT LIMITED do?

Provides business process outsourcing services, including document and digital mailroom processing, finance and accounting support, payment and cheque processing, payroll and credit management,…

Who does DMR CONNECT LIMITED sell to?

Serves large organisations and high-growth SMEs, targeting finance, operations, IT and customer experience teams in financial services, utilities, telecoms, charities, public sector, manufacturing…

Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£36.1KEstimate
Founded
17 years ago
Since Mar 2009
HQ
London
Financial health
100

Financial Health

Strong

Strong

Location

Map of London
Lower Ground Floor, Park House, 16/18, Finsbury Circus
London, EC2M 7EB
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FIRSTSURE LIMITED
Firstsource
AI & Machine LearningIT Services & Managed Services
Inc. 1996BristolCH 03252439
firstsource.com
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Financial sub-scores

Computed from 5 filings
Net assets0 / 100
Cash0 / 100
Headcount0 / 100
What does FIRSTSURE LIMITED do?

Provides business process outsourcing and management services, including customer experience operations, collections, digital and IT services, and data analytics for sectors such as banking,…

Who does FIRSTSURE LIMITED sell to?

Targets Fortune 500 and FTSE 100 enterprises and public sector bodies in healthcare, banking and financial services, communications, utilities, media, retail, edtech, technology and private equity.

Key contacts (1)
TR
Terence Raymond Paterson
Director
Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£3.9KEstimate
Founded
29 years ago
Since Sep 1996
HQ
Bristol
Financial health
0

Financial Health

Distressed

Distressed

Financial distressTechnical insolvency

Location

Map of Bristol
9 Queensholm Close, Downend
Bristol, BS16 6LD
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ESP Group
IT Services & Managed Services
390 employeesInc. 1999DundeeCH SC202170
the-espgroup.com
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Financial sub-scores

Computed from 3 filings
Headcount99 / 100
What does ESP Group do?

Provides outsourced customer contact centre services, including omni‑channel customer support, multilingual assistance, sales and payment processing, and out‑of‑hours help. Also delivers back‑office…

Who does ESP Group sell to?

Serves public sector organisations, government and education bodies, and private sector businesses in travel, transport, housing and property that need outsourced customer operations and support.

Full details & directors in the file
Company vitals
UK Headcount
390
UK Revenue
£604.8KEstimate
Founded
26 years ago
Since Dec 1999
HQ
Dundee
Financial health
99

Financial Health

Strong

Strong · Hiring · 22% CAGR over 2y

Hiring

Location

Map of Dundee
14 City Quay
Dundee, DD1 3JA
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Conduent
SaaSAI & Machine LearningFintech
5 employeesInc. 1993LondonCH 02840514
conduent.com
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What does Conduent do?

Provides business process outsourcing and digital platform services for businesses and government agencies, including customer contact management, multichannel communications, finance and procurement…

Who does Conduent sell to?

Serves large enterprises and government agencies, including public-sector bodies and commercial organisations with customer service, finance, procurement and HR functions.

Key contacts (3)
AR
Amanda Rachael Baker
Director
SM
Stuart Michael Jolly
Director
RM
Richard Martin Roger Frow
Director
Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£70.7KEstimate
Founded
33 years ago
Since Jul 1993
HQ
London

Location

Map of London
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
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ECLERX LIMITED
Eclerx
Market Research & InsightsIT Services & Managed Services
80 employeesInc. 2000Hounslow, MiddlesexCH 03904167
eclerx.com
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Financial sub-scores

Computed from 3 filings
Net assets100 / 100
Cash100 / 100
Headcount100 / 100
What does ECLERX LIMITED do?

Provides business process and digital operations services including customer experience management, financial services operations, financial crime compliance, data and analytics, digital marketing,…

Who does ECLERX LIMITED sell to?

Serves large enterprises and Fortune 500 clients in banking, financial services and insurance, telecom, media, entertainment, fashion, luxury, high-tech, manufacturing, distribution, retail and…

Key contacts (1)
KJ
Kapil Jain
Director
Full details & directors in the file
Company vitals
UK Headcount
80
UK Revenue
£15.3M
Founded
26 years ago
Since Jan 2000
HQ
Hounslow, Middlesex
Financial health
100

Financial Health

Strong

Strong · Growing, Hiring · 29% CAGR over 2y

GrowingHiring

Location

Map of Hounslow, Middlesex
4 Red Lion Court, Alexandra Road
Hounslow, Middlesex, TW3 1JS
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SIGMA CONNECTED HOLDINGS LTD
Sigma Connected
IT Services & Managed Services
1K employeesInc. 2002Birmingham, West MidlandsCH 04592560
sigmaconnected.com
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Financial sub-scores

Computed from 3 filings
Headcount22 / 100
What does SIGMA CONNECTED HOLDINGS LTD do?

Provides outsourced customer contact and business process services including customer service, debt collections, complaint handling and customer acquisition. Delivers multichannel support via phone,…

Who does SIGMA CONNECTED HOLDINGS LTD sell to?

Serves UK businesses and public sector organisations needing outsourced customer contact support, with clients in energy, water, financial services, telecoms, retail/ecommerce, travel, insurance and…

Key contacts (1)
CE
Conrad Erasmus
Director
Full details & directors in the file
Company vitals
UK Headcount
1K
UK Revenue
£10.3MEstimate
Founded
23 years ago
Since Nov 2002
HQ
Birmingham, West Midlands
Financial health
22

Financial Health

Weak

Weak · -10% CAGR over 2y

Location

Map of Birmingham, West Midlands
Mclaren Building, 46 Priory Queensway
Birmingham, West Midlands, B4 7LR
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The DDC Group
IT Services & Managed ServicesManagement Consulting
216 employeesInc. 1987Worksop, NottsCH 02151319
theddcgroup.com
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What does The DDC Group do?

Provides business process outsourcing and transformation services, including back‑office operations, customer experience support, finance and accounting processes, and data and analytics. Uses…

Who does The DDC Group sell to?

Serves large and global organisations across automotive, banking, energy, healthcare, insurance, retail, logistics, travel and hospitality, plus public sector bodies.

Key contacts (4)
NP
Nimesh Priya Akhauri
Director
JB
Joseph Beal
Director
MC
Michelle Christiana Davies
Director
JC
John Callachan
Director
Full details & directors in the file
Company vitals
UK Headcount
216
UK Revenue
£2.2MEstimate
Founded
39 years ago
Since Jul 1987
HQ
Worksop, Notts
Financial health

Financial Health

N/A

N/A

Location

Map of Worksop, Notts
The Data Solutions Centre, Manton Wood Enterprise Park
Worksop, Notts, S80 2RT
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CONCENTRIX PAYMENT SERVICES UK LIMITED
Concentrix
IT Services & Managed ServicesManagement Consulting
7 employeesInc. 1985LondonCH 01946066
concentrix.com
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Financial sub-scores

Computed from 4 filings
Cash0 / 100
Headcount40 / 100
What does CONCENTRIX PAYMENT SERVICES UK LIMITED do?

Provides technology-enabled business services including customer experience management, contact centre operations, data analytics, enterprise technology integration, and digital operations support,…

Who does CONCENTRIX PAYMENT SERVICES UK LIMITED sell to?

Serves large enterprises and major brands, primarily B2B, including organisations in automotive, banking and insurance, energy and utilities, government, healthcare, media, retail, technology, and…

Key contacts (1)
EQ
Emmanuelle Quay-Thevenon
Director
Full details & directors in the file
Company vitals
UK Headcount
7
UK Revenue
£535.3KEstimate
Founded
40 years ago
Since Sep 1985
HQ
London
Financial health
20

Financial Health

Weak

Weak · 0% CAGR over 3y

Location

Map of London
50 Seymour Street
London, W1H 7JG
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Foundever
IT Services & Managed Services
6 employeesInc. 1984SelkirkshireCH SC086519
foundever.com/en-us
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What does Foundever do?

Provides outsourced customer experience and contact centre services for businesses, including customer care, technical support, sales and retention, collections, trust and safety, and back‑office…

Who does Foundever sell to?

Serves businesses and brands needing outsourced customer experience support, particularly enterprise and global organisations in banking, government, healthcare, insurance, manufacturing, media,…

Full details & directors in the file
Company vitals
UK Headcount
6
UK Revenue
£91.5KEstimate
Founded
42 years ago
Since Feb 1984
HQ
Selkirkshire

Location

Map of Selkirkshire
Nether Road, Galashiels
Selkirkshire, TD1 3HE
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Arise JPPB Limited
Arise
IT Services & Managed Services
4 employeesInc. 2011Scunthorpe, South HumbersideCH 07519496
arise.com
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Financial sub-scores

Computed from 5 filings
Net assets100 / 100
Headcount40 / 100
What does Arise JPPB Limited do?

Provides customer experience outsourcing and technology platform connecting brands with distributed service partners to deliver omnichannel customer support, voice and digital interactions,…

Who does Arise JPPB Limited sell to?

Serves enterprise and mid-market brands needing customer experience support, particularly in retail, travel, healthcare, BFSI, energy and utilities, and gaming, plus individuals seeking…

Key contacts (2)
PD
Pushkar Dadarkar
Director
JD
Janhavi Dadarkar
Director
Full details & directors in the file
Company vitals
UK Headcount
4
UK Revenue
£521.6KEstimate
Founded
15 years ago
Since Feb 2011
HQ
Scunthorpe, South Humberside
Financial health
78

Financial Health

Healthy

Healthy · 0% CAGR over 4y

Location

Map of Scunthorpe, South Humberside
Suite 8c Normanby Gateway, Lysaghts Way
Scunthorpe, South Humberside, DN15 9YG
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UK SBS
Management ConsultingPublic SectorAccounting & Audit
2 employeesInc. 2007SwindonCH 06330639
uksbs.co.uk
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What does UK SBS do?

Provides shared business services to government and public sector organisations, including HR and payroll administration, finance and accounting, procurement support, digital and information…

Who does UK SBS sell to?

Serves public sector organisations, especially UK government departments and agencies, selling shared business services to HR, payroll, finance, procurement, digital and operations teams.

Key contacts (7)
RW
Robert William Bullen
Director
MD
Michael David Alan Baker
Director
LG
Leslie Gilbert
Director
CS
Cath Susanna Denholm
Director
CD
Carolyn Darcy Isaacs
Director
HM
Helen Mills
Director
RJ
Richard James Semple
Director
Full details & directors in the file
Company vitals
UK Headcount
2
UK Revenue
£80.1KEstimate
Founded
19 years ago
Since Aug 2007
HQ
Swindon

Location

Map of Swindon
Polaris House, North Star Avenue
Swindon, SN2 1FF
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Teleperformance BPO UK Limited
TP
IT Services & Managed Services
Inc. 2015BristolCH 09548599
tp.com/en-us
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Financial sub-scores

Computed from 5 filings
Cash100 / 100
Headcount0 / 100
What does Teleperformance BPO UK Limited do?

Provides business process outsourcing services including customer support, collections, trust and safety, and back‑office administration. Also offers consulting, advanced analytics, AI‑enabled…

Who does Teleperformance BPO UK Limited sell to?

Targets large enterprises and public-sector organisations in banking, insurance, healthcare, government, retail/e-commerce, telecoms, travel, technology, utilities, automotive and gaming.

Key contacts (1)
BS
Brahmananda Sanil
Director
Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£366.5K
Founded
11 years ago
Since Apr 2015
HQ
Bristol
Financial health
50

Financial Health

Stable

Stable

Location

Map of Bristol
Spectrum House, Bond Street
Bristol, BS1 3LG
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Resultscx
IT Services & Managed Services
2 employeesInc. 2021ReadingCH 13804808
resultscx.com/uk
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What does Resultscx do?

Provides outsourced customer experience and business process services, including contact centre support, digital customer engagement, analytics, and operational support for sectors such as banking,…

Who does Resultscx sell to?

Serves B2B enterprise and growth-stage brands needing customer experience and outsourcing support, especially in banking, insurance, utilities, telecoms, media, technology, retail, ecommerce, health,…

Key contacts (1)
RS
Rajesh Subramaniam
Director
Full details & directors in the file
Company vitals
UK Headcount
2
UK Revenue
£401.6KEstimate
Founded
4 years ago
Since Dec 2021
HQ
Reading

Location

Map of Reading
6th Floor Reading Bridge House, George Street
Reading, RG1 8LS
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NCO EUROPE LIMITED
NCO
IT Services & Managed Services
4 employeesInc. 1995Preston, LancsCH 03122581
ncoeurope.com
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Financial sub-scores

Computed from 5 filings
Net assets38 / 100
Cash25 / 100
Headcount0 / 100
What does NCO EUROPE LIMITED do?

Provides multilingual business process outsourcing and customer contact services for financial and other sectors, including account management, payment processing, customer support, affordability…

Who does NCO EUROPE LIMITED sell to?

Serves UK businesses across multiple sectors, especially creditors and financial services firms, plus individual account holders managing payments, affordability and support queries.

Key contacts (2)
SB
Sonya Bernadette Bilsborough
Director
NJ
Nick John Ford
Director
Full details & directors in the file
Company vitals
UK Headcount
4
UK Revenue
£43.2M
Founded
30 years ago
Since Nov 1995
HQ
Preston, Lancs
Financial health
24

Financial Health

Weak

Weak · -68% CAGR over 4y

Location

Map of Preston, Lancs
New City House, 57-63 Ringway
Preston, Lancs, PR1 1AF
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1ST LOCATE (UK) LIMITED
First Locate
IT Services & Managed Services
230 employeesInc. 1999Leeds, West YorkshireCH 03702599
1stlocate.com
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Financial sub-scores

Computed from 2 filings
Net assets83 / 100
Cash100 / 100
Headcount27 / 100
What does 1ST LOCATE (UK) LIMITED do?

Provides outsourced revenue and debt management services including billing collections, account maintenance, debtor tracing, data enhancement, mailing and payment processing. Serves sectors such as…

Who does 1ST LOCATE (UK) LIMITED sell to?

Serves large UK organisations in utilities, telecoms, water, gas and electric, retail, financial services, and government/public sector departments needing outsourced revenue and debt-related…

Key contacts (3)
GC
Gary Curley
Director
TC
Tracy Channell-Napier
Director
AB
Andrew Barclay
Director
Full details & directors in the file
Company vitals
UK Headcount
230
UK Revenue
£19.1MEstimate
Founded
27 years ago
Since Jan 1999
HQ
Leeds, West Yorkshire
Financial health
73

Financial Health

Healthy

Healthy · -13% CAGR over 1y

Location

Map of Leeds, West Yorkshire
Apson House, Bullerthorpe Lane
Leeds, West Yorkshire, LS15 9JN
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ATM Group
IT Services & Managed ServicesTranslation & Language Services
88 employeesInc. 2021YorkCH 13303383
atm.group
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Financial sub-scores

Computed from 2 filings
Net assets40 / 100
Headcount43 / 100
What does ATM Group do?

Provides outsourced contact centre and customer operations services, including customer support, complaints handling, service desk and back‑office processing. Also runs inbound and outbound sales and…

Who does ATM Group sell to?

Serves B2B customer operations, CX, revenue and technology leaders in utilities, energy, telecoms, home services, health, retail, e-commerce, travel, hospitality, entertainment, subscriptions and…

Full details & directors in the file
Company vitals
UK Headcount
88
UK Revenue
£313.1KEstimate
Founded
5 years ago
Since Mar 2021
HQ
York
Financial health
41

Financial Health

Stable

Stable · 2% CAGR over 1y

Location

Map of York
Bellwood House Minskip Road, Boroughbridge
York, YO51 9HY
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Transcom Worldwide (UK) Limited
Transcom
IT Services & Managed Services
36 employeesInc. 1993LeedsCH 02785250
transcom.com
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Financial sub-scores

Computed from 2 filings
Cash37 / 100
Headcount35 / 100
What does Transcom Worldwide (UK) Limited do?

Provides outsourced customer experience and contact centre services for businesses, including customer support, technical support, sales, trust and safety, and back‑office operations. Also offers CX…

Who does Transcom Worldwide (UK) Limited sell to?

Sells to businesses needing outsourced customer experience support, especially large brands and fast-growing scaleups. Targets buyers in e-commerce and retail, financial services, telecoms,…

Key contacts (2)
MS
Marieke Smidt
Director
AG
Ahmed Gamaleldin Mohamed Abdelhady
Director
Full details & directors in the file
Company vitals
UK Headcount
36
UK Revenue
£1.6MEstimate
Founded
33 years ago
Since Feb 1993
HQ
Leeds
Financial health
36

Financial Health

Weak

Weak · -5% CAGR over 1y

Location

Map of Leeds
Limewood House Limewood Way, Seacroft
Leeds, LS14 1AB
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Callforce Limited
CallForce Outsourcing
IT Services & Managed Services
5 employeesInc. 2005LondonCH 05427271
callforceoutsourcing.com
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Financial sub-scores

Computed from 5 filings
Cash100 / 100
Headcount14 / 100
What does Callforce Limited do?

Provides business process outsourcing and contact centre services, including omnichannel customer support, customer experience management, and back‑office operations. Serves sectors such as…

Who does Callforce Limited sell to?

Serves businesses in telecommunications, banking, insurance, ecommerce, edtech, logistics and energy that need outsourced contact centre or customer experience capacity across global markets.

Key contacts (2)
CE
Charles Edward James Mitchell
Director
EM
Emily Margaret Anne Mitchell
Director
Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£234.3KEstimate
Founded
21 years ago
Since Apr 2005
HQ
London
Financial health
57

Financial Health

Stable

Stable · -9% CAGR over 4y

Location

Map of London
46-50 Streatham Hill, Streatham
London, SW2 4RD
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ResQ
IT Services & Managed Services
6 employeesInc. 2014Hull, East YorkshireCH 09361590
resqcs.co.uk
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What does ResQ do?

Provides outsourced contact centre services for businesses, handling inbound and outbound customer communications via phone and digital channels. Services include customer support, sales, complaint…

Who does ResQ sell to?

Sells to businesses needing outsourced contact centre support, especially customer service, sales and debt collection teams. Targets client organisations handling high customer volumes, including…

Key contacts (4)
BA
Barry Aling
Director
MJ
Matthew John Marshall
Director
IM
Ian Maxwell-Scott
Director
GC
Gillian Clare Marchbank
Director
Full details & directors in the file
Company vitals
UK Headcount
6
UK Revenue
£393.1KEstimate
Founded
11 years ago
Since Dec 2014
HQ
Hull, East Yorkshire
Financial health

Financial Health

N/A

N/A

Location

Map of Hull, East Yorkshire
1st Floor, 1 Paragon Square
Hull, East Yorkshire
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Kura
IT Services & Managed Services
6 employeesInc. 2000GlasgowCH SC209411
wearekura.com
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What does Kura do?

Provides outsourced customer contact centre and business process services, including inbound customer service, sales and retention support, customer experience transformation, analytics, contact…

Who does Kura sell to?

Sells to businesses needing outsourced customer management and CX support, particularly in financial services, energy and utilities, healthcare and charity. Targets organisations seeking contact…

Full details & directors in the file
Company vitals
UK Headcount
6
UK Revenue
£99.2KEstimate
Founded
26 years ago
Since Jul 2000
HQ
Glasgow

Location

Map of Glasgow
Citypoint, 21 Tyndrum Street
Glasgow, G4 0JY
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William Lea Ltd
Williams Lea
IT Services & Managed ServicesMarketing Agency
5 employeesInc. 2003LiverpoolCH 04862868
williamslea.com
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Financial sub-scores

Computed from 5 filings
Net assets100 / 100
Headcount40 / 100
What does William Lea Ltd do?

Provides outsourced business support and marketing services including document production, presentation design, research and analytics, administrative support, finance and accounting operations, and…

Who does William Lea Ltd sell to?

Sells primarily to large businesses needing outsourced business support and marketing services, especially law firms, financial services, consulting and accounting firms, retailers, pharma and life…

Key contacts (2)
CG
Colin Gregory Jones
Director
GD
Gary David Lea
Director
Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£721.5KEstimate
Founded
23 years ago
Since Aug 2003
HQ
Liverpool
Financial health
78

Financial Health

Healthy

Healthy · 0% CAGR over 4y

Location

Map of Liverpool
300 St. Marys Road, Garston
Liverpool, L19 0NQ
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Forward Emphasis Limited
Forward Emphasis
InsuranceIT Services & Managed Services
20 employeesInc. 1998Belfast, County AntrimCH NI034417
forwardemphasis.ie
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Financial sub-scores

Computed from 5 filings
Net assets82 / 100
Cash100 / 100
Headcount100 / 100
What does Forward Emphasis Limited do?

Provides outsourced customer experience and claims management services for regulated industries, particularly insurance and financial services. Offers customer support operations, claims handling,…

Who does Forward Emphasis Limited sell to?

Serves B2B organisations in regulated markets, especially insurers, banks, financial services firms, regulatory services providers, college admissions teams, and cyber recovery organisations needing…

Key contacts (1)
FF
Fiona Frances Burns
Director
Full details & directors in the file
Company vitals
UK Headcount
20
UK Revenue
£379.8KEstimate
Founded
28 years ago
Since Jun 1998
HQ
Belfast, County Antrim
Financial health
92

Financial Health

Strong

Strong · Growing, Hiring · 22% CAGR over 4y

GrowingHiring

Location

Map of Belfast, County Antrim
C/O Hca Chartered Accountants Ltd, 12 Cromac Place
Belfast, County Antrim, BT7 2JB
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H G S SERVICES LIMITED
HGS
IT Services & Managed ServicesAI & Machine Learning
0 employeesInc. 1995Beaconsfield, BucksCH 03021036
hgs.com
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Financial sub-scores

Computed from 5 filings
Net assets6 / 100
Headcount0 / 100
What does H G S SERVICES LIMITED do?

Provides business process outsourcing and technology services, including contact centre operations, back‑office processing, IT and offshore staffing, digital marketing, data analytics, cloud…

Who does H G S SERVICES LIMITED sell to?

Serves large enterprises and public sector organisations, especially in banking, finance, retail, CPG, healthcare, telecoms, media, technology and utilities.

Key contacts (1)
BW
Bryan William Rose
Director
Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£226.1KEstimate
Founded
31 years ago
Since Feb 1995
HQ
Beaconsfield, Bucks
Financial health
4

Financial Health

Distressed

Distressed · -77% CAGR over 3y

Financial distress

Location

Map of Beaconsfield, Bucks
C/O Azets Burnham Yard, London End
Beaconsfield, Bucks, HP9 2JH
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Davies Holdings Midlands Limited
Davies
InsuranceManagement ConsultingIT Services & Managed Services
6 employeesInc. 2015Stourbridge, West MidlandsCH 09809687
davies-group.com
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Financial sub-scores

Computed from 2 filings
Net assets99 / 100
Cash100 / 100
Headcount40 / 100
What does Davies Holdings Midlands Limited do?

Provides professional services and technology to insurance and financial services organisations, including claims management, forensic accounting, catastrophe and loss adjusting, consulting, legal…

Who does Davies Holdings Midlands Limited sell to?

Serves B2B clients in insurance, financial services and other highly regulated sectors, including leading and global businesses. Targets insurers, claims teams, legal and risk functions, and…

Full details & directors in the file
Company vitals
UK Headcount
6
UK Revenue
£466KEstimate
Founded
10 years ago
Since Oct 2015
HQ
Stourbridge, West Midlands
Financial health
83

Financial Health

Strong

Strong · Growing · 0% CAGR over 1y

Growing

Location

Map of Stourbridge, West Midlands
4 Lowndes Road
Stourbridge, West Midlands, DY8 3SS
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SENSEE FINANCIAL SERVICES LIMITED
Sensee Financial Services
Recruitment & StaffingIT Services & Managed Services
9 employeesInc. 2014BirkenheadCH 09256977
sensee.cx
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Financial sub-scores

Computed from 5 filings
Cash100 / 100
Headcount0 / 100
What does SENSEE FINANCIAL SERVICES LIMITED do?

Provides customer experience and contact centre outsourcing services, supplying home‑based and hybrid customer service advisors to support client operations. Uses workforce management and digital…

Who does SENSEE FINANCIAL SERVICES LIMITED sell to?

Serves organisations outsourcing customer experience and contact centre operations, especially businesses needing scalable home-based, hybrid or offshore advisor teams and workforce optimisation.

Full details & directors in the file
Company vitals
UK Headcount
9
UK Revenue
£8.8M
Founded
11 years ago
Since Oct 2014
HQ
Birkenhead
Financial health
50

Financial Health

Stable

Stable · -62% CAGR over 4y

Location

Map of Birkenhead
Kingsgate, 1 Tower Wharf
Birkenhead, CH41 1LH
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TASKUS LIMITED
Taskus
IT Services & Managed ServicesAI & Machine Learning
10 employeesInc. 2017LondonCH 11022760
taskus.com
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Financial sub-scores

Computed from 5 filings
Cash100 / 100
Headcount100 / 100
What does TASKUS LIMITED do?

Provides outsourced business process services including customer support, content moderation and trust and safety operations. Also supplies AI data annotation, model evaluation and deployment…

Who does TASKUS LIMITED sell to?

Serves businesses in technology, social media, gaming, financial services, healthcare, retail/ecommerce, mobility, logistics and travel, including teams responsible for customer experience, AI…

Key contacts (2)
TP
Trent Pollard Thrash
Director
DJ
Darryl Jude Hill
Director
Full details & directors in the file
Company vitals
UK Headcount
10
UK Revenue
£7.4MEstimate
Founded
8 years ago
Since Oct 2017
HQ
London
Financial health
100

Financial Health

Strong

Strong · Hiring · 50% CAGR over 4y

HiringFinancial distressTechnical insolvency

Location

Map of London
Suite 1, 7th Floor, 50 Broadway
London, SW1H 0BL
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Ascensos
IT Services & Managed Services
5 employeesInc. 2013LondonCH 08409950
ascensos.com
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What does Ascensos do?

Provides outsourced customer service and customer experience management for retail and e‑commerce brands. Operates contact centres and remote agents delivering live answering, omnichannel customer…

Who does Ascensos sell to?

Serves B2C retail and e-commerce brands, including grocery, food service, fashion, home improvement, healthcare, wellbeing, leisure and insurance businesses with large-scale customer contact needs.

Key contacts (1)
RM
Ritesh Mohan Idnani
Director
Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£315.7KEstimate
Founded
13 years ago
Since Feb 2013
HQ
London

Location

Map of London
C/O First Source Solutions Uk Ltd Lynton House, 7-12 Tavistock Square
London, WC1H 9LT
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RIGHTPATH INSURANCE SOLUTIONS LIMITED
RPI Solutions
InsuranceIT Services & Managed Services
11 employeesInc. 2007Basildon, EssexCH 06411430
rpisolutions.com
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Financial sub-scores

Computed from 5 filings
Net assets94 / 100
Cash0 / 100
Headcount0 / 100
What does RIGHTPATH INSURANCE SOLUTIONS LIMITED do?

Provides insurance operations and technology services including claims management, policy sales and fulfilment, contact centre operations, and development of bespoke digital insurance systems for…

Who does RIGHTPATH INSURANCE SOLUTIONS LIMITED sell to?

Serves insurance businesses and brands offering insurance products, including insurers, brokers, MGAs and affinity partners across travel, accident and health, event, ticket refund and collision…

Full details & directors in the file
Company vitals
UK Headcount
11
UK Revenue
£364.5KEstimate
Founded
18 years ago
Since Oct 2007
HQ
Basildon, Essex
Financial health
43

Financial Health

Stable

Stable · -26% CAGR over 4y

Location

Map of Basildon, Essex
New Century House New Century Road, Laindon
Basildon, Essex, SS15 6AG
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BILL GOSLING OUTSOURCING LIMITED
Bill Gosling Outsourcing
IT Services & Managed Services
268 employeesInc. 1970ManchesterCH 00984439
billgosling.com
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Financial sub-scores

Computed from 2 filings
Profitability100 / 100
Net assets100 / 100
Cash96 / 100
Headcount11 / 100
What does BILL GOSLING OUTSOURCING LIMITED do?

Provides business process outsourcing services including contact centre customer support, accounts receivable and debt collection, sales acquisition, data processing, quality assurance, and business…

Who does BILL GOSLING OUTSOURCING LIMITED sell to?

Serves B2B organizations worldwide, including companies with customer service, sales, accounts receivable, quality assurance, data and e-commerce operations that need outsourced contact centre and…

Key contacts (1)
MR
Martin Roseweir
Director
Full details & directors in the file
Company vitals
UK Headcount
268
UK Revenue
£9.9M
Founded
56 years ago
Since Jul 1970
HQ
Manchester
Financial health
84

Financial Health

Strong

Strong · Profitable · -34% CAGR over 1y

Profitable

Location

Map of Manchester
Adamson House Towers Business Park, Didsbury
Manchester, M20 2YY
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SENSEE HOLDING LIMITED AND SUBSIDIARY UNDERTAKINGS
Sensee
Recruitment & StaffingIT Services & Managed Services
Inc. 2014BirkenheadCH 09063873
sensee.cx
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Financial sub-scores

Computed from 5 filings
Net assets0 / 100
Cash100 / 100
What does SENSEE HOLDING LIMITED AND SUBSIDIARY UNDERTAKINGS do?

Provides outsourced customer experience and call centre services using home‑based and hybrid customer service advisors. Offers business process outsourcing, workforce management and AI‑supported…

Who does SENSEE HOLDING LIMITED AND SUBSIDIARY UNDERTAKINGS sell to?

Serves B2B organisations and contact centre leaders needing outsourced customer experience teams, including customer service and sales operations seeking scalable home, hybrid or office-based advisor…

Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£11.4MEstimate
Founded
12 years ago
Since May 2014
HQ
Birkenhead
Financial health
38

Financial Health

Weak

Weak

Location

Map of Birkenhead
Kingsgate, 1 Tower Wharf
Birkenhead, CH41 1LH
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ICXPERIENCE LTD
iCXperience
IT Services & Managed Services
10 employeesInc. 2006LondonCH 05709406
icxperience.com
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Financial sub-scores

Computed from 4 filings
Cash100 / 100
Headcount0 / 100
What does ICXPERIENCE LTD do?

Provides outsourced customer experience and business process outsourcing (BPO) services. Aggregates multiple BPO providers and technology solutions, delivering customer service operations and support…

Who does ICXPERIENCE LTD sell to?

Serves enterprise and large corporate clients outsourcing customer service, especially in facilities management, emergency incident handling, e-commerce, legal and financial services, local…

Full details & directors in the file
Company vitals
UK Headcount
10
UK Revenue
£14MEstimate
Founded
20 years ago
Since Feb 2006
HQ
London
Financial health
50

Financial Health

Stable

Stable · -68% CAGR over 3y

Location

Map of London
21 Knightsbridge
London, SW1X 7LY
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QX GLOBAL GROUP LTD
QX Global
Accounting & AuditIT Services & Managed ServicesRecruitment & Staffing
1 employeesInc. 2008Skipton, North YorkshireCH 06481500
qxglobalgroup.com
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Financial sub-scores

Computed from 5 filings
Net assets34 / 100
Cash100 / 100
Headcount40 / 100
What does QX GLOBAL GROUP LTD do?

Provides business process outsourcing including finance and accounting services, outsourced recruitment support, HR, marketing and IT support. Develops automation and analytics software and offers…

Who does QX GLOBAL GROUP LTD sell to?

Serves enterprise organisations and public sector bodies across recruitment, property management, accounting and audit, manufacturing, retail, CPG, utilities, energy, hospitality, higher education,…

Key contacts (1)
FA
Frank Andrew Robinson
Director
Full details & directors in the file
Company vitals
UK Headcount
1
UK Revenue
£383.1KEstimate
Founded
18 years ago
Since Jan 2008
HQ
Skipton, North Yorkshire
Financial health
54

Financial Health

Stable

Stable · 0% CAGR over 4y

Location

Map of Skipton, North Yorkshire
Castle Chambers, Off Mill Bridge
Skipton, North Yorkshire, BD23 1NJ
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UK CONSUMER LINKS LIMITED
Absolute Intelligence UK
IT Services & Managed ServicesAI & Machine Learning
5 employeesInc. 2015ManchesterCH 09689776
absoluteintelligenceuk.com
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Financial sub-scores

Computed from 5 filings
Net assets40 / 100
Cash64 / 100
Headcount100 / 100
What does UK CONSUMER LINKS LIMITED do?

Provides outsourced customer experience and call centre services for businesses, combining human agents and AI automation to handle customer enquiries, order tracking, scheduling, document capture,…

Who does UK CONSUMER LINKS LIMITED sell to?

Sells to businesses, particularly global brands needing outsourced customer experience operations. Targets organisations with high-volume, regulated, complex or sensitive customer interactions,…

Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£376.8KEstimate
Founded
11 years ago
Since Jul 2015
HQ
Manchester
Financial health
63

Financial Health

Healthy

Healthy · Hiring · 26% CAGR over 4y

Hiring

Location

Map of Manchester
C/O Pomegranate, 3 Hardman Square, Spinningfields
Manchester, M3 3EB
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RIGHTPATH LIMITED
Rightpath
Accounting & AuditIT Services & Managed Services
5 employeesInc. 2006NottinghamCH 05964905
rightpathgs.com
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Financial sub-scores

Computed from 5 filings
Net assets77 / 100
Cash100 / 100
Headcount100 / 100
What does RIGHTPATH LIMITED do?

Provides business process outsourcing and management services focused on accounting and finance operations. Offers procure‑to‑pay assessments, workflow automation, and operational support to help…

Who does RIGHTPATH LIMITED sell to?

Serves businesses and public-sector organisations seeking BPM/BPO support, across manufacturing, energy, agriculture, food and beverage, insurance, banking, utilities, logistics, telecoms, IT,…

Full details & directors in the file
Company vitals
UK Headcount
5
UK Revenue
£562.4KEstimate
Founded
19 years ago
Since Oct 2006
HQ
Nottingham
Financial health
89

Financial Health

Strong

Strong · Growing, Hiring · 26% CAGR over 4y

GrowingHiring

Location

Map of Nottingham
64 Castle Boulevard
Nottingham, NG7 1FN
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Cadence BPO Limited
Cadence
IT Services & Managed Services
10 employeesInc. 2021GlasgowCH SC707452
cadence-bpo.com
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Financial sub-scores

Computed from 4 filings
Net assets40 / 100
Cash100 / 100
Headcount40 / 100
What does Cadence BPO Limited do?

Provides outsourced contact centre and business process services, including omnichannel customer support, complaints management, debt collection, and customer lifecycle management. Also offers…

Who does Cadence BPO Limited sell to?

Serves businesses and brands seeking outsourced customer contact operations, from tactical campaigns to full customer lifecycle support, including organisations needing complaints handling,…

Full details & directors in the file
Company vitals
UK Headcount
10
UK Revenue
£422.7KEstimate
Founded
5 years ago
Since Aug 2021
HQ
Glasgow
Financial health
56

Financial Health

Stable

Stable · 0% CAGR over 3y

Location

Map of Glasgow
34 Quadrant Road
Glasgow, G43 2QR
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Controlaccount Ltd
Controlaccount
IT Services & Managed Services
71 employeesInc. 1992Bromsgrove, WorcestershireCH 02765607
controlaccount.com
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Financial sub-scores

Computed from 5 filings
Profitability100 / 100
Net assets100 / 100
Cash66 / 100
Headcount40 / 100
What does Controlaccount Ltd do?

Provides outsourced credit management and order‑to‑cash services including receivables management, debt recovery, dunning letters and call centre support. Also supplies back‑office business process…

Who does Controlaccount Ltd sell to?

Serves B2B, public-sector and not-for-profit organisations, including SMEs and large enterprises, local authorities, insolvency practitioners, and legal or solicitor firms.

Key contacts (2)
CK
Carla Knights
Director
JC
Jemma Crouch
Director
Full details & directors in the file
Company vitals
UK Headcount
71
UK Revenue
£6.6M
Founded
33 years ago
Since Nov 1992
HQ
Bromsgrove, Worcestershire
Financial health
83

Financial Health

Strong

Strong · Profitable, Growing · 0% CAGR over 4y

ProfitableGrowing

Location

Map of Bromsgrove, Worcestershire
Compass House Waterside, Hanbury Road
Bromsgrove, Worcestershire, B60 4FD
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SYS SYSTEMS LIMITED
Systems Limited
IT Services & Managed Services
0 employeesInc. 2007Foston, DerbyshireCH 06323416
systemsltd.com
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Financial sub-scores

Computed from 5 filings
Net assets53 / 100
Cash97 / 100
Headcount0 / 100
What does SYS SYSTEMS LIMITED do?

Provides information technology and business process services including digital transformation consulting, cloud migration and operations, data and analytics, AI solutions, application development,…

Who does SYS SYSTEMS LIMITED sell to?

Serves enterprise and public-sector clients globally, with a focus on communications, banking and financial services, government, healthcare and retail organisations seeking technology-led…

Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£7.3MEstimate
Founded
19 years ago
Since Jul 2007
HQ
Foston, Derbyshire
Financial health
51

Financial Health

Stable

Stable · -67% CAGR over 4y

Location

Map of Foston, Derbyshire
Faraday House Tomlinson Business Park, Woodyard Lane
Foston, Derbyshire, DE65 5BU
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transcosmos
IT Services & Managed ServicesMarketing AgencyE-commerce
6 employeesInc. 1991Milton KeynesCH 02577408
transcosmos.com
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What does transcosmos do?

Provides business process outsourcing and digital services including customer support, trust and safety moderation, e‑commerce operations, web and app integration, online marketing, analytics, IT…

Who does transcosmos sell to?

Serves B2B and public-sector clients across global and Asian markets, including automotive, manufacturing, consumer electronics, finance, insurance, digital services, media, entertainment, FMCG,…

Key contacts (3)
EY
Eijiro Yamashita
Director
HK
Haruka Kikuchi
Director
HT
Hiroki Tanigawa
Director
Full details & directors in the file
Company vitals
UK Headcount
6
UK Revenue
£304.4KEstimate
Founded
35 years ago
Since Jan 1991
HQ
Milton Keynes

Location

Map of Milton Keynes
Challenge House Sherwood Drive, Bletchley
Milton Keynes, MK3 6DP
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KONECTA UK LTD
Konecta
Marketing AgencyIT Services & Managed Services
418 employeesInc. 1993LondonCH 02824494
konecta.com
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Financial sub-scores

Computed from 3 filings
Cash44 / 100
Headcount100 / 100
What does KONECTA UK LTD do?

Provides outsourced customer contact and telemarketing services including inbound and outbound call handling, customer support, digital marketing and AI-enabled customer experience management. Also…

Who does KONECTA UK LTD sell to?

Serves large organisations and public sector bodies worldwide, including automotive, travel, financial services, insurance, healthcare, retail/e-commerce, telecoms, media, technology and utilities.

Key contacts (2)
JG
Joseph Gregory Schweitzer
Director
GK
Grupo Konectanet Slu
Corporate Director
Full details & directors in the file
Company vitals
UK Headcount
418
UK Revenue
£25.5M
Founded
33 years ago
Since Jun 1993
HQ
London
Financial health
72

Financial Health

Healthy

Healthy · Hiring · 29% CAGR over 2y

Hiring

Location

Map of London
8 Harbour Exchange Square
London, E14 9HF
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Data Financial Services Limited
Ifds
FintechIT Services & Managed Services
2 employeesInc. 1984Henley on Thames, OxonCH 01853420
ifdsgroup.com
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Financial sub-scores

Computed from 3 filings
Net assets100 / 100
Cash100 / 100
Headcount100 / 100
What does Data Financial Services Limited do?

Provides investor record‑keeping, transfer agency and business process outsourcing services for asset managers and financial institutions. Offers technology platforms and data management to support…

Who does Data Financial Services Limited sell to?

Serves B2B financial institutions, particularly asset managers and investment fund providers, including large established firms and emerging companies operating in regulated investment markets.

Key contacts (1)
PJ
Patrick John Michael Wellington
Director
Full details & directors in the file
Company vitals
UK Headcount
2
UK Revenue
£711.7KEstimate
Founded
41 years ago
Since Oct 1984
HQ
Henley on Thames, Oxon
Financial health
100

Financial Health

Strong

Strong · Growing, Hiring · 41% CAGR over 2y

GrowingHiring

Location

Map of Henley on Thames, Oxon
The Barn, Hambleden
Henley On Thames, Oxon, RG9 6RT
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GENISYS SOFTWARE LIMITED
Genisys Group
IT Services & Managed Services
0 employeesInc. 1993LondonCH 02866738
genisys-group.com
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Financial sub-scores

Computed from 5 filings
Cash77 / 100
Headcount0 / 100
What does GENISYS SOFTWARE LIMITED do?

Provides IT and software services including application maintenance and support, cloud migration, infrastructure management, digital transformation, AI consulting, quality engineering and testing,…

Who does GENISYS SOFTWARE LIMITED sell to?

Serves B2B enterprise clients across healthcare, manufacturing, retail and e-commerce, BFSI, media, marketing and advertising, travel, hospitality and hi-tech sectors seeking technology, operations…

Key contacts (2)
WP
Wendy Pinheiro
Director
SS
Satish Subramaniam
Director
Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£459KEstimate
Founded
32 years ago
Since Oct 1993
HQ
London
Financial health
39

Financial Health

Weak

Weak · -78% CAGR over 4y

Location

Map of London
Healys Llp, Jockey'S Fields
London, WC1R 4BW
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ALPHANUMERIC SYSTEMS UK LIMITED
Alphanumeric
IT Services & Managed ServicesPharmaceuticals
0 employeesInc. 2002LondonCH 04483206
alphanumeric.com
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Financial sub-scores

Computed from 5 filings
Cash44 / 100
Headcount0 / 100
What does ALPHANUMERIC SYSTEMS UK LIMITED do?

Provides outsourced services to pharmaceutical and life sciences companies, including medical and scientific communications, regulatory submission support, pharmacovigilance monitoring, patient and…

Who does ALPHANUMERIC SYSTEMS UK LIMITED sell to?

Serves life sciences and healthcare companies, especially pharmaceutical and biotech teams, seeking to engage HCPs, patients, caregivers and consumers across global healthcare markets.

Key contacts (2)
WR
William Randolph Trice
Director
KT
Karen Tatem Braswell
Director
Full details & directors in the file
Company vitals
UK Headcount
0
UK Revenue
£2.2MEstimate
Founded
24 years ago
Since Jul 2002
HQ
London
Financial health
22

Financial Health

Weak

Weak · -56% CAGR over 5y

Location

Map of London
5 New Street Square
London, EC4A 3TW
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METAVERSE MOD SQUAD UK LTD
ModSquad
IT Services & Managed Services
1 employeesInc. 2014DerryCH NI627791
modsquad.com
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Financial sub-scores

Computed from 5 filings
Cash78 / 100
Headcount0 / 100
What does METAVERSE MOD SQUAD UK LTD do?

Provides outsourced customer support, technical support, and content moderation services. Combines human agents and AI tools to deliver trust and safety monitoring, community and social media…

Who does METAVERSE MOD SQUAD UK LTD sell to?

Serves B2B clients in gaming, travel and tourism, e-commerce and retail, technology, crypto/NFT and metaverse sectors, particularly brands with online communities, digital products or multilingual…

Key contacts (2)
MP
Michael Pinkerton
Director
AP
Amelia Pritchard
Director
Full details & directors in the file
Company vitals
UK Headcount
1
UK Revenue
£1.9MEstimate
Founded
11 years ago
Since Nov 2014
HQ
Derry
Financial health
39

Financial Health

Weak

Weak · -76% CAGR over 4y

Location

Map of Derry
20c Spacehub Business Park, Balliniska Road, Springtown Industrial Estate
Derry, BT48 0NA
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Novacroft
IT Services & Managed ServicesPublic Sector
199 employeesInc. 1998Milton Keynes, BuckinghamshireCH 03601214
novacroft.com
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Financial sub-scores

Computed from 5 filings
Headcount8 / 100
What does Novacroft do?

Provides customer experience transformation services, including outsourced contact centre teams, CX self‑service tools, admissions processing, and patient communication services, supporting…

Who does Novacroft sell to?

Serves public sector bodies, charities, education providers, transport and mobility operators, and retail organisations seeking customer experience support, outsourced teams, admissions services, and…

Key contacts (1)
DL
Debra Lesley Charles
Director
Full details & directors in the file
Company vitals
UK Headcount
199
UK Revenue
£400.7KEstimate
Founded
28 years ago
Since Jul 1998
HQ
Milton Keynes, Buckinghamshire
Financial health
8

Financial Health

Distressed

Distressed · -11% CAGR over 4y

Financial distress

Location

Map of Milton Keynes, Buckinghamshire
Seebeck House 1 Seebeck Place, Knowlhill
Milton Keynes, Buckinghamshire, MK5 8FR
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VKY INTELLIGENT AUTOMATION LIMITED
VKY Automation
AI & Machine LearningIT Services & Managed Services
20 employeesInc. 2016GlasgowCH SC551654
vkyautomation.com
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Financial sub-scores

Computed from 5 filings
Net assets0 / 100
Cash100 / 100
Headcount100 / 100
What does VKY INTELLIGENT AUTOMATION LIMITED do?

Provides AI and intelligent automation solutions for contact centres and internal business operations. Develops automation tools, deploys AI-driven customer service technology, and offers outsourced…

Who does VKY INTELLIGENT AUTOMATION LIMITED sell to?

Serves customer service and operations leaders in highly regulated private-sector organisations, contact centres, utilities, local authorities and wider UK public sector bodies.

Key contacts (2)
RA
Roderick Angus Erskine Stuart
Director
KL
Keith Logie Inch
Director
Full details & directors in the file
Company vitals
UK Headcount
20
UK Revenue
£482.9KEstimate
Founded
9 years ago
Since Dec 2016
HQ
Glasgow
Financial health
55

Financial Health

Stable

Stable · Hiring · 44% CAGR over 5y

HiringFinancial distressTechnical insolvency

Location

Map of Glasgow
Atlantic House, 1a Cadogan Street
Glasgow, G2 6QE
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Datagraphic Limited
Datagraphic
SaaSIT Services & Managed Services
91 employeesInc. 1994Chesterfield, DerbyshireCH 02913191
datagraphic.co.uk
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Financial sub-scores

Computed from 5 filings
Net assets92 / 100
Cash100 / 100
Headcount45 / 100
What does Datagraphic Limited do?

Provides document automation and data processing services including multichannel customer and employee communications, hybrid mail printing and fulfilment, inbound mail digitisation and archiving,…

Who does Datagraphic Limited sell to?

Serves B2B organisations, particularly finance, payroll, HR, operations, customer service and IT teams needing high-volume customer, employee and supplier communications across print and digital…

Key contacts (1)
RP
Robert Parkes Hoon
Director
Full details & directors in the file
Company vitals
UK Headcount
91
UK Revenue
£14.7M
Founded
32 years ago
Since Mar 1994
HQ
Chesterfield, Derbyshire
Financial health
81

Financial Health

Strong

Strong · Growing · 1% CAGR over 4y

Growing

Location

Map of Chesterfield, Derbyshire
Ireland Industrial Estate Adelphi Way, Staveley
Chesterfield, Derbyshire, S43 3LS
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DIALECT COMMUNICATIONS LTD
Dialect
IT Services & Managed Services
37 employeesInc. 2020GatesheadCH 12909388
dialectcommunications.com
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Financial sub-scores

Computed from 5 filings
Net assets0 / 100
Cash57 / 100
Headcount100 / 100
What does DIALECT COMMUNICATIONS LTD do?

Provides outsourced customer support and back‑office services for fintech and payment companies, including multilingual voice, live chat, email and social media support, plus operational processing…

Who does DIALECT COMMUNICATIONS LTD sell to?

Serves B2B fintech and financial services firms, especially payments providers such as issuers, acquirers, payment processors, and rewards or loyalty programme operators.

Key contacts (1)
ND
Neil David Wake
Director
Full details & directors in the file
Company vitals
UK Headcount
37
UK Revenue
£427.7KEstimate
Founded
5 years ago
Since Sep 2020
HQ
Gateshead
Financial health
43

Financial Health

Stable

Stable · Hiring · 58% CAGR over 4y

HiringFinancial distressTechnical insolvency

Location

Map of Gateshead
Zennstrom Suite, Ybn 7 - 8 Delta Bank Road, Metro Riverside Park
Gateshead, NE11 9DJ
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SENSEE LTD
Sensee
IT Services & Managed Services
1 employeesInc. 2004BirkenheadCH 05108057
sensee.cx
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Financial sub-scores

Computed from 5 filings
Net assets0 / 100
Cash48 / 100
Headcount0 / 100
What does SENSEE LTD do?

Provides customer experience and business process outsourcing services, including contact centre operations, sales support, and workforce optimisation. Uses home‑based and hybrid agents supported by…

Who does SENSEE LTD sell to?

Serves organisations seeking outsourced customer experience and contact centre support, particularly teams needing flexible, scalable home, hybrid, nearshore or offshore service delivery and…

Full details & directors in the file
Company vitals
UK Headcount
1
UK Revenue
£15.4M
Founded
22 years ago
Since Apr 2004
HQ
Birkenhead
Financial health
13

Financial Health

Distressed

Distressed · -78% CAGR over 4y

Financial distressTechnical insolvency

Location

Map of Birkenhead
Kingsgate, 1 Tower Wharf
Birkenhead, CH41 1LH
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ADETIQ LIMITED
Adetiq
IT Services & Managed Services
1 employeesInc. 1986PortsladeCH 02024532
adetiq.co.uk
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Financial sub-scores

Computed from 5 filings
Net assets41 / 100
Cash100 / 100
Headcount0 / 100
What does ADETIQ LIMITED do?

Provides document scanning, data capture and processing services, including form and survey processing, data entry and validation, web scraping, database migration, and back‑office outsourcing such…

Who does ADETIQ LIMITED sell to?

Serves UK businesses and public-sector organisations needing outsourced document, data and back-office operations, including teams handling applications, surveys, claims, KYC/AML checks, records,…

Key contacts (2)
AG
Alyn Gruffydd Jenkins
Director
MD
Mark Duffelen
Director
Full details & directors in the file
Company vitals
UK Headcount
1
UK Revenue
£1.6MEstimate
Founded
40 years ago
Since Jun 1986
HQ
Portslade
Financial health
46

Financial Health

Stable

Stable · -68% CAGR over 4y

Location

Map of Portslade
Avery House, 69 North Street
Portslade, BN41 1DH
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How UK BPO companies work and how to sell to them

What they do

Business-process outsourcing providers earn revenue by taking responsibility for defined operational workstreams, usually under managed-service contracts rather than one-off advisory projects. Pricing may be built around staffed capacity, cases handled, transactions processed, service credits, or a fixed monthly fee with transition charges at the start. The service shape is part labour model, part operating system: trained teams, workflow documentation, quality checks, reporting packs and escalation routes. Margins depend on utilisation, staff churn, process repeatability and the provider’s ability to standardise work without losing the client-specific controls that large buyers expect.

Who they sell to

Most providers sell to mid-market, enterprise and public-sector buyers with repeatable back-office or customer-facing workloads. The commercial sponsor is often a COO, CFO, customer-operations director, HR director, head of claims or shared-services leader, with procurement, legal, information security and finance involved before award. Contract values are usually treated as operating-budget commitments, so sales cycles tend to run through discovery, process mapping, risk review, procurement challenge and transition planning. Direct sales is common for private-sector work, while public bodies and larger corporates often use formal tenders, approved supplier routes or outsourcing frameworks.

What they buy

BPO firms tend to spend on systems and services that improve utilisation, evidence service quality and reduce manual handling. Common categories include workforce management, HR and payroll, recruitment, learning systems, quality assurance, workflow automation, document processing, contact-centre software, case management, CRM, ticketing, analytics and management reporting. Security, identity management, device management, cloud hosting, backup and audit support also matter where outsourced teams handle client records or regulated workflows. Outside software, many buy employment law advice, contract support, insurance, facilities, screening, training content and specialist recruitment for operations managers, team leaders and compliance roles.

Why and how to sell to them

Buying triggers often appear when a provider wins a larger client, takes over a new workflow, loses margin through rework, or faces pressure on service levels, attrition and transition speed. Leadership changes, tender activity, new delivery sites, acquisitions and heavier client audit demands can also create openings. Sellers tend to get further when they frame the pitch around cost-to-serve, evidence for client reporting, faster onboarding, fewer handoffs, better exception management or reduced operational risk. Generic productivity claims land less well than a workflow-specific argument that fits how outsourced teams are staffed, measured and penalised.

How this list is built

Methodology

Data sources

This list is built from UK Companies House filings, XBRL accounts data, and semantic analysis of each company's public website. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Classification

Rather than relying solely on SIC codes, Firmbase classifies each company semantically: the company's website is crawled, an AI model reads what the company actually sells, and the company is placed into the relevant industry and subsectors. SIC codes are used as one signal but not the only one. This means a company that registered under a generic SIC code but pivoted into (for example) fintech is correctly identified as fintech, not as its original SIC category.

Freshness

The underlying company data is refreshed from Companies House continuously; filings appear in the list within days of submission. The curated list ordering is regenerated when the underlying data moves meaningfully (company count changes by more than 5%, a new company enters the top-ranked segment, or the filed-revenue numbers for the top firms change). You can see the last-updated timestamp near the top of the page.

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Frequently asked questions

How many BPO companies are there in the UK?
Around 1,522 actively-trading BPO companies are registered in the UK. Of those, 51 report turnover above £5M in their most recent filed accounts.
What counts as a BPO company in this list?
A company is included when its public website and filed activity descriptions indicate it sells BPO products or services as its primary business — not just because of the SIC code it picked at incorporation. Each company is tagged via semantic analysis of its website content; SIC codes are used as supporting signal, not the sole gate.
Which are the largest BPO companies in the UK?
The list is ranked by a sales-readiness score — built from trading signals, financial health and growth rather than raw turnover — so the most actionable BPO companies in the UK appear at the top of the table. Larger firms often still rank highly, because that score rewards genuine trading scale, but the order reflects sales-readiness, not turnover alone. About 51 of the 1,522 actively-trading firms report turnover above £5M in their most recent accounts; subsidiaries that file consolidated worldwide accounts are excluded so the figures stay comparable across UK filers.
What do BPO companies in the UK actually do?
Business-process outsourcing providers earn revenue by taking responsibility for defined operational workstreams, usually under managed-service contracts rather than one-off advisory projects. Pricing may be built around staffed capacity, cases handled, transactions processed, service credits, or a fixed monthly fee with transition charges at the start. The service shape is part labour model, part operating system: trained teams, workflow documentation, quality checks, reporting packs and escalation routes. Margins depend on utilisation, staff churn, process repeatability and the provider’s ability to standardise work without losing the client-specific controls that large buyers expect.
How does UK BPO compare internationally?
Cross-border comparisons of BPO populations are tricky because every country defines the sector slightly differently and reports financials on different cadences. We focus this list on firms that file UK statutory accounts so the figures are comparable; international peer breakdowns aren't bundled here.
How is this list built and how fresh is the data?
The list is rebuilt from Companies House dump data, XBRL filings, and a website analysis pass over each company's public site. Companies with consolidated group accounts (worldwide rather than UK-only revenue) are excluded so the figures stay UK-specific. The page's last-updated date is shown at the top.
How big are the typical BPO companies in the UK?
Company sizes in this list vary widely. The median actively-trading BPO firm employs around 1 people, and median UK turnover across the list is roughly £19k in the most recent filed accounts.
Are these mostly new or established BPO companies?
397 of the 1,522 actively-trading BPO companies in this list were incorporated since 2022; the remainder were incorporated before then, so the the UK list mixes recent entrants with longer-established firms.
What SIC codes does this use?
Rather than relying solely on SIC codes, we build a semantic understanding of what each company actually does by scraping its website and analysing it with AI. This means a company is included based on what it sells, not what SIC code it picked at incorporation. SIC codes are used as a signal but not the primary classification.
What buying signals should I look for?
The strongest signals for B2B outbound are recent leadership changes (new CFO/CRO), rapid headcount growth, revenue-band changes, and web-stack changes. Firmbase tracks all of these automatically.

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