Field Services Companies Using Qualtrics in the UK: 3,018 Active Firms (2026)
Field services businesses running customer-experience survey software manage installation, repair and trade workflows across the UK.
For field-services and trades operators, customer-experience survey software usually sits between service delivery, account management and compliance evidence rather than pure marketing. Adoption signals a business that already has repeat work, ticket or job-management processes, and enough central oversight to measure site visits after the fact. The buying centre tends to include operations directors, customer service leads and quality managers, with procurement expecting short feedback loops after installation, repair, maintenance or inspection work. Typical use cases are post-job satisfaction checks, complaint escalation, contractor performance monitoring and evidence for retenders.
Read more
3,018 UK field-services and trades businesses are actively trading in this adoption cohort, with reported employment of 1,371 people among firms that disclose headcount. Within website-detected survey systems for the sector, the survey system in scope is ranked first, with a 96.2% share against a 3,138-company denominator. The regional skew is fairly even rather than London-centric: North West registered offices account for 11.5%, followed by the South East at 11.2%, London at 11.0%, the South West at 10.1% and the East of England at 9.5%.
Field-service adopters sit across building work, gas work, facilities maintenance and site services, so the compliance load tends to come from activity-specific regimes rather than a sector-wide licence. Building work in England brings Building Safety Regulator guidance on client, designer and contractor duties under the Building Regulations etc. (Amendment) (England) Regulations 2023; competent-person schemes can let installers self-certify certain work where technical competence is evidenced. GOV.UK says businesses and engineers must be registered to carry out gas work legally, with annual renewal. Feedback systems therefore often sit beside competence records, job evidence, complaints handling and subcontractor assurance.
Adoption appears to be moving from marketing-owned feedback into operations-owned service evidence. Field-services firms with repeat contract work tend to want fewer disconnected forms and more links into scheduling, case management, workforce training and complaint workflows. That favours suites already embedded in HR, finance or customer operations, while lighter survey tools may remain adequate for smaller trade firms with local referral pipelines. The constraint is not just software budget; it is process discipline, staff participation and the ability to close the loop after poor feedback without adding administration.
Adoption by company size
Adoption of Qualtrics varies by company size across the trading UK field services companies in this cohort. 0% of the 236,026 companies with under 10 employees run Qualtrics (2 detected). 0% of the 11,382 companies with 10–50 employees run Qualtrics (0 detected). 0% of the 923 companies with over 50 employees run Qualtrics (0 detected).
3,018
Active firms
2026
96.2%
Of detected Surveys share
UK field services
6
Median headcount
Filed accounts
5,094
Verified contacts
Across this cohort
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Key facts
About 1% of the trading cohort reports turnover above £5M (12 of 3,018 firms) — the rest sits below that revenue band.
10% of the cohort was incorporated since 2022 (330 firms), so a sizeable share is in its first few filing cycles.
Within field services and trades, the page’s survey platform accounts for 96.2% (3,018) of the 3,138 companies with a detectable survey system; the nearest alternatives sit at 2.5% (77), 0.8% (24) and 0.5% (15).
Regional distribution is fairly even across the largest clusters: North West 11.5% (346), South East 11.2% (339), London 11.0% (331), South West 10.1% (305) and East of England 9.5% (286).
Three co-running business systems are detected across 99.8% (3,013) of the cohort, while a payment tool appears in 91.7% (2,769).
ONS reports Great Britain construction new work at £140.7 billion in 2024, up 1.4% in current prices, with new orders rising 5.6% to £71.7 billion.
Building work is regulated by activity rather than by a single field-services licence, with the Building Safety Regulator covering duties under the Building Regulations etc. (Amendment) (England) Regulations 2023.
Surveys market share among UK Field Services
Share of the 3,138 UK Field Services with a detectable system. As of June 2026.
What else do Qualtrics-running Field Services run?
Share of the 3,018 Qualtrics-running UK companies where each technology was also detected. As of June 2026.
Where Qualtrics Field Services are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
6
Median headcount
£317.1K
Median UK turnover
0.4%
Above £5M turnover
330
Incorporated since 2022
5,094 verified decision-maker contacts
across these 3,018 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK Field Services using Qualtrics
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 3 filingsProvides installation and servicing of domestic heating and energy systems, including heat pumps, solar PV and gas boilers. Also carries out plumbing work, central heating installations, repairs, and…
Serves homeowners and residential landlords in Sunderland and the North East of England seeking domestic heating, plumbing and renewable energy support.
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 2y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsProvides electrical contracting services including installation, maintenance, repair, testing and inspection of electrical wiring, lighting, distribution boards and power systems for residential,…
Financial Health
StableStable · Hiring · 54% CAGR over 3y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 3% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides plant and machinery hire for construction projects and undertakes subcontracted construction work, supplying equipment and labour to support building, groundwork, and related site operations.
Financial Health
StableStable · Hiring · 2% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides scaffolding services including erection and dismantling of access scaffolds and the hire of scaffold equipment for construction, maintenance and building works projects and sites.
Financial Health
HealthyHealthy · -15% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · -65% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides underground utility services, including locating, inspecting and repairing buried service pipes and infrastructure for water and drainage systems, using leak detection, tracing and…
Financial Health
StrongStrong · Growing, Hiring · 60% CAGR over 5y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides electrical installation, inspection, maintenance and repair services for building electrical systems, including wiring, lighting, distribution boards and power circuits, supporting…
Financial Health
StableStable · -5% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides plumbing and heating installation, maintenance and repair services, including fitting and servicing boilers, pipework, radiators and related water and heating systems for residential and…
Financial Health
WeakWeak · -11% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Hiring · 46% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 29% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsProvides plumbing and heating services including installation, maintenance and repair of water supply systems, pipework, boilers and central heating equipment in residential and commercial buildings.
Financial Health
DistressedDistressed · 2% CAGR over 3y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 26% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides plumbing and heating engineering services including installation, maintenance, and repair of pipework, water supply, drainage, and central heating systems, as well as related plumbing…
Financial Health
HealthyHealthy · -66% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Hiring · 15% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing · 2% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides glazing and electrical installation services for residential and commercial properties, including fitting windows and glass units, repairing or replacing glazing, and installing associated…
Financial Health
StrongStrong
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides plumbing services, including installation, maintenance, and repair of water supply systems, drainage, and related pipework for residential or commercial properties. May also handle fixtures,…
Financial Health
HealthyHealthy · Hiring · 6% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides contract cleaning services for commercial and residential premises, including routine interior cleaning, maintenance of offices and communal areas, and scheduled janitorial services…
Financial Health
WeakWeak · Hiring · 15% CAGR over 5y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides cleaning services for residential and commercial premises, carrying out routine interior cleaning and general property upkeep for households and businesses on a contract or one-off basis.
Financial Health
WeakWeak · -10% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 55% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 26% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 50% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Growing, Hiring · 7% CAGR over 3y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · -7% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsFinancial Health
StrongStrong · Growing, Hiring · 7% CAGR over 2y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · -66% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · -63% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Hiring · 22% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides electrical contracting services including installation, maintenance, repair, testing and inspection of electrical wiring, lighting and power distribution systems for residential, commercial…
Financial Health
WeakWeak · 0% CAGR over 5y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides electrical contracting services including installation, maintenance and repair of wiring, lighting, sockets, consumer units and other electrical systems for residential and commercial…
Financial Health
StrongStrong · Growing, Hiring · 24% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsCarries out roofing work for residential and commercial buildings, including installation, repair and maintenance of roof structures, tiles and coverings, and related rainwater systems services.
Financial Health
HealthyHealthy · Hiring · 7% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsFinancial Health
StrongStrong · Growing, Hiring · 37% CAGR over 2y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · Hiring · 7% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Growing, Hiring · 5% CAGR over 3y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsProvides exterior cleaning services for residential and commercial properties, including roof and gutter cleaning, pressure washing, driveway and patio cleaning, soft-wash render treatment, moss…
Serves homeowners, businesses, councils and property management companies across Devon and Somerset needing exterior property maintenance for homes, buildings, estates, public spaces and car parks.
Financial Health
HealthyHealthy · Hiring · 10% CAGR over 2y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides cleaning services for commercial properties, including routine interior cleaning, sanitation, and maintenance of offices, retail premises, and other business facilities on contract or…
Serves businesses and organisations that own, manage or occupy commercial properties, including offices, retail premises and other workplaces.
Financial Health
HealthyHealthy · -49% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsInstalls and maintains plumbing, heating and air-conditioning systems in buildings. Services include pipework and sanitary installations, boilers and central heating systems, ventilation and HVAC…
Financial Health
HealthyHealthy · Growing · 0% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides scaffolding erection, hire, inspection, and dismantling services for construction, maintenance, and renovation projects, supplying temporary access structures, platforms, and edge protection…
Financial Health
StrongStrong · Growing, Hiring · 50% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDesigns, manufactures and installs internal and external signage and commercial fit-outs. Provides marketing suite installations, retail hoarding, wayfinding systems, and bespoke joinery and…
Serves UK businesses and property developers needing branded spaces, including marketing suites, high-street retail outlets, offices, bars, communal areas and large multi-site projects.
Financial Health
StableStable · -2% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides general building contracting services, undertaking construction, renovation, and property development projects. Activities include managing building works, coordinating trades, and carrying…
Financial Health
StableStable · -4% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides vehicle recovery and roadside assistance, towing and transport for broken-down or damaged cars, and hire of motor vehicles for short-term use to motorists and insurers.
Financial Health
WeakWeak · Hiring · 3% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Hiring · 26% CAGR over 4y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsFinancial Health
StrongStrong · Growing, Hiring · 12% CAGR over 2y
Location
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
Unlock all 3,018 leads
Showing 50 of 3,018 — +2,968 more with verified decision-maker contacts, live data, and CRM sync.
How Qualtrics usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. field services companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of field services companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Qualtrics is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
Other Field Services technology
Related directories
Frequently asked questions
How many UK field services companies use Qualtrics?
What share of UK field services companies run Qualtrics?
How is Qualtrics usage detected?
What size field services companies use Qualtrics in the UK?
What do Qualtrics-running field services companies also run?
Can I get contact details for these companies?
Search 3,018 UK companies by the surveys technology they run.
Find the right decision-makers, see verified company data, and export your list in seconds.