Companies Using Zoho in London: 64 Active Firms (2026)
London companies running CRM software use web-based tools to manage sales, service, marketing and customer operations across the capital.
Customer-facing teams usually adopt this CRM stack once lead capture, pipeline follow-up and account servicing need a shared operating layer rather than a collection of inboxes and spreadsheets. The buying centre tends to sit across sales operations, finance administration, marketing operations and customer support, with owner-managed firms using it as an all-purpose customer system and mid-market firms tying it into reporting and workflow controls. Adoption signals a company with repeatable inbound demand, a maintained website, and enough commercial process to justify subscriptions, configuration work and ongoing administration by non-technical staff.
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Across London, 64 actively trading companies are running this CRM stack. The cohort is not just early-stage software; it also includes business-to-business services, professional services, commerce and regulated-market operators where customer records sit close to revenue, service and reporting processes. Reported employment totals 2,843 people, so the footprint extends beyond micro-business experimentation even though many adopters appear to be lean operating teams. For a London researcher, the useful read is less market saturation than workflow intent: these firms have chosen an integrated customer system and expose enough of their stack publicly to be detected.
Customer systems create familiar governance questions rather than a sector-specific regulatory regime. Any London operator storing prospects, customers or support contacts must handle lawful basis, retention, access controls and marketing permissions under GDPR, with ICO scrutiny most relevant where consent, profiling or breach handling is weak. Firms in regulated markets may also need to align customer communications, complaint handling and audit trails with FCA expectations, although the obligation sits with the regulated activity rather than the CRM tool itself. Procurement tends to focus on administrator access, integration permissions, data exports and continuity if a supplier relationship changes.
Adoption appears likely to remain pragmatic rather than fashion-led. Smaller London users tend to favour CRM suites that combine sales, support, forms, reporting and finance administration under a shared supplier relationship, while larger operators often keep the CRM layer but surround it with specialist analytics, identity and workflow tools. Migration pressure has been coming from privacy controls, integration sprawl and the need to prove commercial pipeline quality. Consolidation may therefore show up less as wholesale replacement and more as tighter governance around who owns customer records, how automations are maintained and which teams can alter revenue workflows.
What’s in the file
One row per company, 50+ columns — everything below plus each company’s verified directors, from Companies House filings.
Company data
Verified directors — included
Adoption by company size
Adoption of Zoho varies by company size across the trading companies in this cohort. 0% of the 532,485 companies with under 10 employees run Zoho (47 detected). 0.1% of the 15,364 companies with 10–50 employees run Zoho (18 detected). 0% of the 1,763 companies with over 50 employees run Zoho (0 detected).
64
Active firms
2026
5
Above £5M turnover
Trading firms
5
Median headcount
Filed accounts
127
Verified directors
Across this cohort
Top companies using Zoho in London
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsDevelops an AI-powered analytics platform for financial services. Provides tools for investment research, competitor intelligence, due diligence, and risk and compliance analysis using large…
Sells to financial services organisations, including investment research, risk and compliance, due diligence, ESG and market intelligence teams needing scalable analysis of public and internal…
Financial Health
StableStable · Hiring · 63% CAGR over 4y
Location
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Computed from 5 filingsDevelops workforce management software for businesses, including employee scheduling, time and attendance tracking, absence management, labour demand forecasting, analytics and employee self-service…
Serves B2B organisations with hourly workforces, especially operations, HR and payroll teams responsible for workforce planning, scheduling, attendance, absence and staffing decisions across diverse…
Financial Health
WeakWeak · -5% CAGR over 4y
Location
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Provides technology consulting, software development, and AI/data solutions; designs and implements enterprise systems, data strategies, machine learning models, and digital platforms for sectors…
Serves mid-market and enterprise organisations, plus public sector bodies, across finance, energy, utilities, entertainment, healthtech, retail, media, consumer goods and transportation.
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Computed from 5 filingsDevelops cloud-based software for managing contingent and flexible workforces, including vendor management systems, direct sourcing and talent pool tools, statement‑of‑work management, healthcare…
Serves enterprises and large brands with contingent or flexible workforces, targeting HR, procurement, talent acquisition and hiring teams, including organisations with SOW, direct sourcing,…
Financial Health
StableStable · Hiring · 32% CAGR over 3y
Location
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Computed from 5 filingsDevelops cloud‑based finance and accounting software for businesses, providing tools for core financial management, multi‑entity and multi‑currency accounting, financial planning, automation, and…
Serves B2B in-house finance and accounting teams at growing startups and fast-scaling SMEs, particularly companies outgrowing entry-level tools or legacy finance systems with multi-entity or…
Financial Health
StableStable · Hiring · 5% CAGR over 4y
Location
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Computed from 4 filingsOperates an online job board focused on the energy sector, allowing candidates to upload CVs, search and apply for vacancies, and follow employers, while providing recruitment services and job…
Serves both B2C and B2B: energy-sector jobseekers looking for roles, and employers, recruiters and hiring teams in energy and related engineering businesses seeking candidates.
Financial Health
WeakWeak · -80% CAGR over 3y
Location
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Computed from 3 filingsProvides secure virtual data room software used in mergers and acquisitions, real estate transactions, fundraising and due diligence. Platform offers document storage, sharing, analysis and AI tools…
Serves B2B dealmakers and transaction teams in M&A, real estate, financial services, legal, energy and startups, including advisory firms, asset managers and fundraising teams managing due diligence…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 2y
Location
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Computed from 4 filingsProvides technology platforms and services for private equity trading markets, including platform‑as‑a‑service deployments, API or manual trading access, and a secure book‑build system supporting…
Serves financial institutions, private companies with unlisted shares, and buy-side and sell-side participants in private markets seeking controlled equity trading venues and platform access.
Financial Health
StrongStrong · Hiring · 44% CAGR over 3y
Location
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Computed from 4 filingsProvides digital management consulting and develops AI‑based management and automation platforms. Offers strategy, marketing and sales insight services, enterprise digital management systems, and…
Serves enterprises and European businesses adopting sovereign AI and digital management systems, plus government entities involved in connected-region and tech-jobs programmes.
Financial Health
DistressedDistressed · -5% CAGR over 3y
Location
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Computed from 5 filingsProvides a construction site monitoring platform combining fixed cameras, drone capture and 360° scans to document and analyse project progress. Software offers live video, time‑lapse, mapping, BIM…
Serves B2B construction customers, including contractors, developers and project teams managing large or mission-critical building sites that need remote site visibility, progress tracking and…
Financial Health
DistressedDistressed
Location
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Computed from 5 filingsProvides online age verification and age assurance software for websites and digital services. The platform verifies users’ ages using multiple data sources to help businesses selling age‑restricted…
Sells to online businesses offering age-restricted products, services or content, including gambling operators, e-commerce retailers, pharmaceutical providers, charities and adult-content platforms…
Financial Health
StableStable · Hiring · 6% CAGR over 4y
Location
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Computed from 5 filingsProvides Sage Intacct and Sage 200 enterprise resource planning and financial management software, including implementation, integration and support services. Develops complementary applications and…
Serves mid-market businesses and organisations in the UK and Ireland across sectors including distribution, services, not-for-profit, healthcare, hospitality, retail, construction, manufacturing,…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
Location
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Computed from 5 filingsDevelops AI-powered market research software that analyses consumer behaviour and feedback. Provides tools including facial coding, eye tracking, speech transcription, sentiment analysis, surveys,…
Serves B2B market research, consumer insights and marketing teams at brands and research agencies running quantitative and qualitative studies, creative testing, UX testing and customer journey…
Financial Health
StrongStrong · Growing, Hiring · 13% CAGR over 4y
Location
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Provides third-party debt collection and receivables recovery services for creditors. Uses online account management and payment tools alongside customer service representatives to contact consumers,…
Serves creditor businesses and debt buyers needing third-party debt collection and account recovery, with payment support for consumers holding overdue accounts.
Financial Health
N/AN/A
Location
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Computed from 5 filingsProvides IT consulting and managed services focused on Microsoft cloud and end-user computing. Helps organisations modernise infrastructure, implement Microsoft 365, improve data governance, security…
Serves B2B organisations investing in Microsoft cloud and end-user computing, with specialist focus on healthcare, financial services, legal, and transport and logistics firms facing security,…
Financial Health
WeakWeak
Location
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Computed from 3 filingsProvides consulting, implementation, and technical support for CCH Tagetik corporate performance management software. Services include financial planning and analysis, budgeting and forecasting,…
Serves finance teams, CFOs and group reporting, tax and ESG leaders in mid-market and enterprise organisations seeking CCH Tagetik-based corporate performance management support.
Financial Health
HealthyHealthy · Hiring · 20% CAGR over 2y
Location
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Computed from 3 filingsProvides digital data capture software that replaces paper forms with configurable mobile and tablet forms. Enables field workers to record inspections, reports, signatures, photos, GPS data and…
Serves B2B organisations with field-based teams that rely on paper forms, including service, maintenance, pest control, facilities management and inspection operations.
Financial Health
WeakWeak
Location
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Computed from 5 filingsProvides software for managing Mental Health Act processes, including digital statutory forms, case workflows and data sharing. Platforms support hospitals, social services, police and regulators to…
Serves NHS mental health trusts, integrated care systems, local authorities, AMHP teams, police forces, private mental health providers and regulators involved in Mental Health Act pathways.
Financial Health
StableStable · Hiring · 37% CAGR over 4y
Location
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Computed from 3 filingsDevelops software for airlines to manage fuel procurement and operating costs. The platform supports fuel management, airport and navigation charge calculation, crew and catering cost tracking,…
Sells to airlines and airline finance, operations and procurement teams seeking fuel and cost management tools. Targets commercial aviation operators managing fuel, airport, navigation, crew,…
Financial Health
StrongStrong · Hiring · 50% CAGR over 2y
Location
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Provides employee recognition, customer loyalty and incentive programmes, including gift vouchers redeemable with retail and leisure brands. Also organises meetings, events and reward experiences,…
Serves UK businesses and large organisations, particularly HR, marketing, sales and events teams running employee recognition, customer loyalty, incentive and corporate event programmes.
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Computed from 2 filingsProvides outsourced operational services to the automotive sector, including vehicle preparation, valeting and logistics for dealerships, fleet operators, ports and rental companies. Also supplies…
Serves B2B customers in the automotive sector, including vehicle manufacturers, franchised dealer groups, auction houses, fleet reprocessing centres, import and distribution hubs, daily rental…
Financial Health
StableStable · 0% CAGR over 1y
Location
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Computed from 3 filingsDevelops and provides cloud-based accounting software for small businesses, offering tools for invoicing, expense tracking, bank reconciliation, inventory, tax management, financial reporting, and…
Sells primarily to startups, small and growing businesses, nonprofits, and accounting/bookkeeping firms, with users including business owners, finance teams, accountants, and bookkeepers.
Financial Health
StrongStrong · Growing, Hiring · 409% CAGR over 2y
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Computed from 2 filingsOperates a digital out-of-home advertising network of screens installed in residential, lifestyle and business buildings, enabling advertisers to run targeted campaigns with real-time data and…
Serves marketers, brands and agencies seeking audiences in premium residential, lifestyle and business environments, alongside property managers and building owners in the UAE and Central London.
Financial Health
StrongStrong · Hiring · 199% CAGR over 1y
Location
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Computed from 5 filingsDevelops and provides an eCommerce merchandising platform that combines site search, product ranking, and real-time personalisation. The software integrates with online stores via APIs, enabling…
Serves B2B customers: small and mid-tier eCommerce retailers and online merchandising teams seeking enterprise-level tools for product discovery, search and personalisation.
Financial Health
WeakWeak · Hiring · 29% CAGR over 4y
Location
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Computed from 3 filingsDevelops experiential marketing technology platforms used at events, retail environments and visitor attractions. Provides interactive digital installations and software including photo booths,…
Sells to global brands and other B2B organisations running live experiences, including event marketers, retailers and visitor attractions. Targets teams behind sports fanzones, brand activations,…
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 2y
Location
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Computed from 4 filingsProvides outsourced contact centre and call handling services including inbound and outbound customer support, telephone answering, order taking, lead generation, live chat, helpdesk support,…
Serves UK businesses needing outsourced customer contact support, particularly professional services firms, healthcare providers, facilities management companies, and ecommerce/e-tailer organisations.
Financial Health
StableStable · -84% CAGR over 3y
Location
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Computed from 5 filingsProvides artificial intelligence consulting, software development and automation solutions. Offers AI training, cloud and IT infrastructure management, managed services, business process outsourcing,…
Serves businesses and organisations worldwide, especially teams seeking AI automation, software outsourcing, IT infrastructure management, managed services and BPO support, with a dedicated capital…
Financial Health
StableStable · -5% CAGR over 4y
Location
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Computed from 3 filingsProvides managed IT services and infrastructure solutions, including IT support help desk, managed firewall and endpoint services, private cloud and colocation, backup as a service, wireless network…
Serves UK organisations of all sizes across commercial and public sectors, including schools, NHS bodies, housing groups and other businesses needing outsourced IT support and infrastructure partners.
Financial Health
WeakWeak · 0% CAGR over 2y
Location
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Computed from 4 filingsProvides commercial debt collection and credit management services for businesses, including recovery of overdue invoices, high‑volume debt management, international collections, debtor tracing, and…
Serves B2B clients including independent schools, large corporates, SMEs and sole traders, with sector focus on education, shipping and logistics, construction, funeral homes, recruitment and student…
Financial Health
WeakWeak · -4% CAGR over 3y
Location
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Computed from 5 filingsProvides publishing services for academic, educational and scholarly publishers, including manuscript review, editorial and production, content development, typesetting, translation, accessibility,…
Serves academic and education publishers, scholarly journal publishers, K-12 and higher education content teams, ELT/ELL providers, and EdTech/online learning businesses, including editorial,…
Financial Health
StableStable · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides electronic money and payment services including multi-currency accounts, crypto‑linked IBAN accounts, digital wallets, currency exchange, crypto‑backed loans, and payment infrastructure such…
Sells to digital nomads, freelancers and crypto users, plus businesses needing multi-currency accounts, crypto-friendly IBANs, business lending and payout infrastructure. Targets both individual…
Financial Health
DistressedDistressed · -19% CAGR over 4y
Location
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Computed from 4 filingsProvides consumer lending products related to legal proceedings and estates, including family law litigation loans, inheritance advance loans, and inheritance tax loans, enabling individuals to…
Serves UK consumers involved in probate, inheritance, family law and litigation matters, alongside solicitors and law firms seeking funding options for clients with legal costs, estate expenses or…
Financial Health
StableStable · Hiring · 17% CAGR over 3y
Location
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Computed from 5 filingsOperates an out-of-home advertising network providing classic poster sites and digital billboards. Offers national and local advertising placements across roadside, city centre, leisure and…
Serves B2B advertisers, from major UK brands and media agencies running national campaigns to small local businesses seeking nearby in-store footfall across the UK.
Financial Health
StableStable
Location
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Computed from 5 filingsProvides consulting, implementation and support for SAP-based procurement and supply management systems, including SAP Ariba, SAP S/4HANA and SAP Fieldglass. Develops integration tools, automation…
Serves B2B organisations using SAP, particularly procurement, finance and spend management teams in mid-market and enterprise businesses across multiple sectors.
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
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Computed from 5 filingsDevelops fleet and asset management software used to manage vehicle maintenance, defects, inspections, parts inventory, fuel usage, and workshop operations. The system provides scheduling, electronic…
Sells to businesses and public transport operators managing fleets and other maintainable assets, including bus, coach and carrier organisations. Targets engineering, workshop, procurement, finance…
Financial Health
StrongStrong · Growing, Hiring · 15% CAGR over 4y
Location
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Computed from 5 filingsDevelops cloud‑based passenger service and ticketing software for ground transport operators. Provides systems for route planning, fleet and inventory management, pricing, reservations, sales…
Sells to B2B rail and bus passenger transport operators, multimodal transport networks, public transport authorities and travel distribution partners worldwide.
Financial Health
HealthyHealthy · -10% CAGR over 4y
Location
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Computed from 5 filingsProvides a platform and services for leadership and management coaching, including one‑to‑one and group coaching programmes for employees and executives. Hosts internal and external coaches and…
Targets HR, learning and development, and leadership teams at businesses seeking support for executives, managers and employees, including global organisations needing scalable provision across…
Financial Health
StrongStrong
Location
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Computed from 3 filingsProvides cross-border payment and foreign exchange services focused on transactions between the UK and Brazil. Offers international transfers, mass payment processing, payment gateway checkout, and…
Serves a mix of consumers, businesses and financial institutions with UK–Brazil financial links, including companies trading internationally, platforms paying Brazilian recipients, and clients active…
Financial Health
HealthyHealthy · -92% CAGR over 2y
Location
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Computed from 4 filingsDesigns and installs audio‑visual systems for retail environments, including LED displays, digital signage, interactive touchscreens, window displays and audio systems, creating immersive in‑store…
Serves B2B retail brands and operators, including fashion, sportswear, footwear, department store and QSR chains, particularly teams responsible for flagship stores, retail media and customer…
Financial Health
StrongStrong
Location
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Computed from 2 filingsProvides integrated security services including manned guarding, risk advisory, CCTV and security technology systems, temporary security, drone surveillance, and vacant property protection. Designs…
Serves businesses and public sector organisations across the UK and Europe, including large retailers, business improvement districts, healthcare facilities and owners or managers of vacant…
Financial Health
StableStable · Profitable, Hiring · 25% CAGR over 1y
Location
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Computed from 5 filingsProvides audio production and music publishing services for advertising, film, TV and digital content. Offers sound design, voice‑over recording, ADR, mixing, music composition, sonic branding,…
Serves B2B customers including SMEs and global brands, advertising and media agencies, film and TV studios, publishers, and audio platforms commissioning branded, entertainment, podcast and audiobook…
Financial Health
WeakWeak · 2% CAGR over 4y
Location
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Computed from 5 filingsOrganises and produces business conferences and executive events, including the MarTech Summit and CXO Innovation Summit. Provides event production, research-led content, marketing and logistics, and…
Serves B2B audiences: senior executives, marketing technology, data and innovation leaders, and corporate sponsors seeking access to closed-door international business summits and bespoke executive…
Financial Health
HealthyHealthy · -12% CAGR over 4y
Location
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Computed from 5 filingsProvides cybersecurity consulting and testing services including penetration testing, red team exercises, vulnerability assessments and information security risk assessments. Advises organisations on…
Serves B2B organisations with security, risk, compliance and IT leaders responsible for protecting sensitive information, meeting standards such as ISO 27001, SOC 2, PCI and DORA, and managing cyber…
Financial Health
StableStable
Location
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Computed from 3 filingsProvides customer experience and market research services, including customer insight studies, product development research, brand and marketing effectiveness analysis, and management of customer…
Serves B2B and public sector organisations, including education, financial services, automotive, consumer goods, housing and local government, typically working with CMOs, research directors and…
Financial Health
HealthyHealthy · -9% CAGR over 2y
Location
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Organises policy events, roundtables and conferences focused on health, care, life sciences and climate management. Publishes reports and online articles highlighting research and best practice, and…
Serves businesses, public sector leaders, healthcare practitioners, investors, policymakers and third sector stakeholders in health and care, life sciences and climate management, with emphasis on…
Financial Health
N/AN/A
Location
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Computed from 5 filingsProvides accounting, tax and business advisory services to individuals, contractors and SMEs. Services include bookkeeping, payroll, VAT and tax planning, year‑end accounts, company formation, IR35…
Serves individuals, contractors, startups, SMEs and businesses across the UK, with sector focus on healthcare, legal practices, construction, charities, landlords and property clients.
Financial Health
HealthyHealthy · -4% CAGR over 4y
Location
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Computed from 4 filingsProvides market research data collection services, conducting telephone interviews using CATI systems and native‑language interviewers. Also runs online surveys and mixed‑mode studies for consumer…
Serves market research agencies and insight teams needing consumer and B2B respondents across multiple industries, with international coverage for global primary research projects.
Financial Health
StrongStrong · Hiring · 19% CAGR over 3y
Location
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Computed from 3 filingsPublishes industry news, analysis and reports on offshore well lifecycle activities including well intervention, decommissioning and geothermal. Organises conferences and events connecting oil and…
Serves B2B decision makers in the global offshore energy sector, including well work, decommissioning and abandonment, offshore intervention, and geothermal transition teams across operators,…
Financial Health
StableStable · Hiring · 15% CAGR over 2y
Location
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69 more companies and their verified directors are in the file
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Key facts
About 7% of the trading cohort reports turnover above £5M (5 of 64 firms) — the rest sits below that revenue band.
3% of the cohort was incorporated since 2022 (2 firms), so a sizeable share is in its first few filing cycles.
Every detected CRM user also runs a behaviour-analytics tag from the same software suite, at 100.0% (64).
Website-stack overlap points to mature marketing operations: 67.2% (43) run a content-management system, 59.4% (38) run web analytics and 57.8% (37) run tag management.
SEO and site-security tooling are common alongside the CRM layer, with 50.0% (32) showing an SEO plugin and 43.8% (28) showing a CDN or security layer.
Management Consulting is the largest sector tag at 28.1% (18), followed by SaaS at 18.8% (12) and IT Services & Managed Services at 17.2% (11).
What else do Zoho users run?
Share of the 64 Zoho-running UK companies where each technology was also detected. As of June 2026.
Who runs Zoho in the UK?
By sector
Sectors overlap, so shares need not sum to 100%.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
5
Median headcount
£546.6K
Median UK turnover
7.8%
Above £5M turnover
2
Incorporated since 2022
Verified directors — included in the file
Director names and roles for these 117 companies, alongside financials and websites, in one Excel + CSV file.
How Zoho usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
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Zoho elsewhere
Frequently asked questions
How many companies in London use Zoho?
How is Zoho usage detected?
What kinds of companies use Zoho in London?
What do Zoho users in London also run?
How fresh is this data?
Can I get contact details for these companies?
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