Real Estate Companies Using LiveChat in the UK: 54 Active Firms (2026)
Real estate firms using live chat market, sell, let or manage property while handling online enquiries across the UK.
A live-chat deployment in real estate is normally a front-of-site enquiry layer rather than a back-office property system. It routes valuation requests, viewing questions, landlord leads and tenant queries from marketing pages into branch or central sales teams, often outside normal phone-answering hours. Adoption tends to signal a direct-channel posture: paid search and local SEO are expected to create enough web traffic to justify live response, while staff need scripts, lead routing and follow-up discipline. Typical users look like small to mid-sized agencies, auctioneers and property-management operators, so engagements are usually modest subscription and implementation projects attached to conversion tracking, call handling and CRM routines.
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Across the UK, 54 real estate and property firms are running this live-chat system on their public websites. Reported employment totals 512 people, with 48 of 48 firms disclosing headcount, so the adoption picture is concentrated among small operating teams rather than national branch networks. Within detected live-chat tools in UK real estate, the system sits behind two more commonly observed chat tools and accounts for 9.4% of a sector-detection denominator of 575. The registered-office skew is dispersed: the South West, London and Yorkshire and The Humber each account for 16.7% of the cohort, followed by the South East at 14.8% and Scotland at 7.4%.
Estate-agency users carry compliance obligations that sit outside the chat widget itself. Businesses carrying out estate-agency activity must register with HMRC for anti-money-laundering supervision before trading; GOV.UK treats trading without registration, or after cancellation, as a criminal offence. The same point can apply to online agencies, auctioneers, land agents, property-finding services and some lettings or property-management operators where their work amounts to estate-agency activity. In England, lettings agents and property managers also need membership of a government-approved redress scheme. A chat workflow therefore tends to need capture, triage and audit discipline, not just a quicker reply to a website visitor.
Adoption appears tied to the economics of web-originated instructions rather than to estate-agency software replacement. Firms with paid search, local SEO and branch-level sales teams tend to value chat where it reduces leakage from valuation, viewing and landlord pages; leaner operators may still treat the phone as the main conversion channel. The stack is also exposed to bundling pressure, as CRM, marketing-automation and website suppliers keep folding enquiry capture into broader packages. For this cohort, the likely pattern is selective retention among teams that can route and follow up leads, with churn where chat transcripts create extra admin without clearer conversion discipline.
Adoption by company size
Adoption of LiveChat rises with company size across the trading UK real estate companies in this cohort. 0% of the 351,700 companies with under 10 employees run LiveChat (38 detected). 0.5% of the 2,858 companies with 10–50 employees run LiveChat (14 detected). 0.9% of the 229 companies with over 50 employees run LiveChat (2 detected). That is a 0.9% gap between the over 50 employees and under 10 employees bands.
54
Active firms
2026
9.4%
Of detected Live chat share
UK real estate
6
Median headcount
Filed accounts
136
Verified contacts
Across this cohort
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Key facts
About 1% of the trading cohort reports turnover above £5M (1 of 54 firms) — the rest sits below that revenue band.
7% of the cohort was incorporated since 2022 (4 firms), so a sizeable share is in its first few filing cycles.
The page’s live-chat system ranks third by detected share among UK real estate and property firms with a detectable live-chat system, at 9.4% (54) of 575 companies.
Co-occurring website infrastructure is common: 63.0% (34) also run a tag-management tool, 55.6% (30) use a content-management system, and 48.1% (26) run web analytics.
Registered-region shares are split across several property markets, with South West 16.7% (9), London 16.7% (9), and Yorkshire and The Humber 16.7% (9).
Estate agency businesses within section 1 of the Estate Agents Act 1979 must register with HMRC for anti-money-laundering supervision before trading.
A 2025 GOV.UK consultation said the UK process takes an average of 120 days to complete after offer acceptance, with around 1 in 3 transactions failing.
Live chat market share among UK Real Estate
What else do LiveChat-running Real Estate run?
Share of the 54 LiveChat-running UK companies where each technology was also detected. As of June 2026.
Where LiveChat Real Estate are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
6
Median headcount
£629.8K
Median UK turnover
1.9%
Above £5M turnover
4
Incorporated since 2022
136 verified decision-maker contacts
across these 54 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK Real Estate using LiveChat
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Provides residential property sales and lettings services, including property marketing, buyer and tenant sourcing, tenant‑find, rent collection and fully managed property management. Also offers…
Serves homeowners, landlords, tenants, homebuyers and buy-to-let investors in Melton Mowbray, LE13/LE14, the Vale of Belvoir villages and surrounding areas, with some commercial lettings clients.
Financial Health
N/AN/A
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, tenant sourcing, property management and buy‑to‑let investment support. Offers valuations, marketing of properties…
Serves B2C property customers in Kirkcaldy and wider Fife, including home sellers, buyers, tenants and landlords, plus buy-to-let investors seeking lettings, property management and sales support.
Financial Health
WeakWeak · -8% CAGR over 5y
Location
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Computed from 5 filingsProvides residential estate and letting agency services, including marketing properties for sale and rent, tenant sourcing, property management, valuations, and buy‑to‑let investment advice for…
Serves private landlords, buy-to-let investors, tenants, home sellers and property buyers in Sunderland, Boldon, Seaham and nearby areas, covering residential houses, flats, studios and apartments.
Financial Health
WeakWeak · 0% CAGR over 4y
Location
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Computed from 3 filingsProvides residential estate agency services including property sales, lettings, and valuations. Supports buyers, sellers, and landlords with property listings, marketing, tenant sourcing, and…
Serves home buyers, tenants, property sellers and landlords, mainly individuals across Hull, East Yorkshire and surrounding Yorkshire/Humberside areas, seeking residential sales and lettings support.
Financial Health
WeakWeak · 0% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including marketing properties for sale and rent, tenant sourcing, property management, block management, and market appraisals. Also offers…
Serves residential property sellers and buyers, landlords, tenants, students and buy-to-let investors in Southampton, Chandler’s Ford and Eastleigh, including individual consumers and small property…
Financial Health
DistressedDistressed · -4% CAGR over 4y
Location
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Computed from 3 filingsOperates an estate and letting agency offering residential property sales, lettings, and property management. Markets flats and houses for sale or rent, provides property valuations, landlord and…
Serves landlords, tenants, home sellers, buyers and buy-to-let investors in Manchester city centre and surrounding areas, including apartment, flat, house and student rental markets.
Financial Health
HealthyHealthy · Hiring · 12% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential property sales and lettings services, property and block management, and commercial property brokerage. Also offers mortgage advice, conveyancing support, insurance products, and…
Serves private homeowners, homebuyers, residential landlords and tenants, plus commercial property owners and occupiers, mainly in Uxbridge, Hillingdon, Ickenham, Ruislip and surrounding areas.
Financial Health
WeakWeak · -5% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including marketing and sale of properties, rental listings, tenant placement, and property management for landlords. Offers property…
Serves residential property buyers, sellers, landlords, tenants and buy-to-let investors in and around Welwyn, including homeowners seeking valuations and landlords with rental properties.
Financial Health
WeakWeak · -4% CAGR over 4y
Location
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Computed from 3 filingsProvides residential property sales and lettings services, including property marketing, valuations, tenant sourcing, and property management for landlords. Also handles land and new homes sales and…
Serves property sellers, buyers, landlords, tenants, commercial property clients, and land/new-home developers seeking estate agency and lettings support.
Financial Health
HealthyHealthy · -8% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including marketing and sale of properties, tenant lettings, landlord property management, rental listings, property valuations, and advice…
Serves homeowners, sellers, landlords, tenants, buyers and buy-to-let investors in Swansea, Mumbles and Gower, with emphasis on professional and corporate renters alongside residential property…
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, rental listings, landlord letting management, tenant placement, property valuations, and access to mortgage and…
Serves residential property buyers, sellers, tenants and landlords in Northern England, including homeowners seeking valuations, people looking to rent or buy, and landlords with rental properties.
Financial Health
HealthyHealthy · Growing · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides residential letting agency services, including marketing rental properties, tenant sourcing and referencing, property valuations, and ongoing landlord management support. Also offers tenant…
Serves landlords, property owners, buy-to-let investors and tenants in the Northampton rental market, including people looking to let a property or rent a home.
Financial Health
HealthyHealthy · Hiring · 5% CAGR over 5y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, lettings and property management. Markets homes, conducts valuations, finds tenants and buyers, manages tenancies and…
Serves homeowners, residential landlords, property investors, home buyers and tenants in Gloucester and surrounding Gloucestershire areas.
Financial Health
WeakWeak · -16% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, rental listings, tenant placement, and landlord support. Offers property valuations, buy‑to‑let advice, mortgage…
Serves homeowners, landlords, tenants, buyers, renters and property investors in Morley and Leeds South, including people selling or letting homes and those seeking residential property or buy-to-let…
Financial Health
DistressedDistressed · -10% CAGR over 5y
Location
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Computed from 3 filingsProvides residential and commercial estate agency services including property sales, lettings and rentals, property auctions, valuations and surveys. Also offers block and estate management, land…
Serves property buyers, sellers, landlords, tenants, developers and commercial property owners/investors in Coventry and Warwickshire, plus clients using auctions, land, residential and block estate…
Financial Health
DistressedDistressed · -34% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency and letting services, including property sales, tenant sourcing, rental management, property valuations, and marketing of homes, land and new-build developments for…
Serves homeowners, prospective buyers, tenants, landlords and property investors across Lee-on-the-Solent, Gosport, Fareham, Portsmouth and the wider Solent region.
Financial Health
StrongStrong · Growing · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency services including marketing and sale of homes, property lettings, and valuation services. Website features property listings and offers online tools for homeowners…
Serves homeowners, prospective buyers, landlords and property investors in the residential market, particularly those involved with village and country homes.
Financial Health
WeakWeak · -10% CAGR over 4y
Location
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Computed from 5 filingsOperates a residential letting agency offering rooms, apartments and houses for rent. Provides property management for landlords, advertises available properties, arranges tenancies, and handles…
Serves private tenants seeking rooms, apartments and houses, plus residential landlords needing property management, in Worcester and surrounding towns including Ledbury, Gloucester, Cheltenham,…
Financial Health
WeakWeak · -17% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including marketing and sale of homes, rental property management, landlord services, tenant sourcing, and property valuations. Lists…
Serves homeowners, property sellers, landlords, buyers and tenants in South East Hampshire, including Portsmouth, Southsea, Havant, Waterlooville, Fareham, Portchester, Gosport and nearby areas.
Financial Health
StrongStrong · Growing, Hiring · 3% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, marketing, valuations, tenant sourcing, and fully managed property management for landlords. Supports buyers,…
Sells to consumers in Moray and the Highlands, especially landlords, tenants, home sellers and buyers. Also targets buy-to-let property investors seeking sales, lettings and property management…
Financial Health
StrongStrong · Growing, Hiring · 3% CAGR over 4y
Location
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Computed from 4 filingsOperates estate and letting agency services for residential property, including property sales, lettings and rental management. Provides property valuations, marketing of homes for sale, tenant and…
Serves consumers and private landlords involved in residential property transactions, including home buyers, sellers, renters and rental property owners in Central and South East England.
Financial Health
HealthyHealthy · 0% CAGR over 3y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, marketing properties for sale and rent, arranging property valuations, and supporting landlords, tenants, buyers and sellers with property…
Serves private landlords, tenants, home sellers and buyers, and buy-to-let investors in the UK residential property market.
Financial Health
StableStable · -4% CAGR over 4y
Location
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Computed from 5 filingsProvides residential letting agency services for landlords, including marketing rental properties, sourcing and referencing tenants, preparing tenancy agreements, and offering let-only or fully…
Serves residential landlords in Harrogate and surrounding areas, including buy-to-let investors and property owners, plus tenants looking for rental homes.
Financial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Computed from 3 filingsProvides residential estate agency and lettings services, including property sales, marketing and valuations, rental listings, tenant placement, and landlord services. Also offers access to mortgage…
Serves residential property buyers, sellers, renters and landlords in Surrey, from first-time buyers and tenants to homeowners and owners of larger country properties seeking sales or lettings…
Financial Health
StableStable · 0% CAGR over 2y
Location
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Computed from 3 filingsProvides estate agency services for residential property sales and lettings, focusing on high-value homes. Lists and markets houses and apartments, and offers property management, valuations, and…
Serves affluent homebuyers, tenants, property sellers and landlords seeking prime residential property sales, lettings and management in North West and central London neighbourhoods.
Financial Health
WeakWeak · 3% CAGR over 2y
Location
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Computed from 5 filingsProvides residential real estate services including property buying and acquisition, sales, lettings, rental management, and vacant home management. Also offers relocation assistance, property…
Serves high-net-worth private clients, international investors, landlords, tenants and corporate executives seeking prime and super-prime residential property in London and global luxury markets.
Financial Health
WeakWeak · Hiring · 5% CAGR over 3y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, lettings and valuations. Markets houses and flats, lists properties for sale or rent, and assists buyers, sellers, landlords and…
Sells to consumers in the residential property market, including home sellers, buyers, landlords and tenants. Focuses on people seeking to buy, sell, let or rent homes in Prestwich, Whitefield,…
Financial Health
WeakWeak · -7% CAGR over 4y
Location
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Computed from 5 filingsProvides residential and commercial estate agency services including property sales, lettings and marketing. Also handles land and new developments, and offers property valuations, landlord services,…
Serves home sellers, buyers, renters and landlords in Northern Ireland, plus property developers, builders and commercial, land and agricultural property clients.
Financial Health
StrongStrong · Hiring · 10% CAGR over 4y
Location
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Computed from 4 filingsProvides residential estate agency and lettings services, including property sales, rental listings, tenant placement, property management, block management, and market appraisals. Advises landlords,…
Serves local residential property owners, sellers, buyers, landlords, buy-to-let investors and tenants in and around Spalding, including clients needing sales, lettings or block management support.
Financial Health
DistressedDistressed · -9% CAGR over 3y
Location
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Computed from 4 filingsProvides residential property letting and management services, including marketing rental properties, tenant sourcing, and ongoing landlord support. Also offers property maintenance services such as…
Serves private landlords letting residential property and tenants seeking rental homes, flats and garages in Bradford and surrounding areas, including first-time landlords and experienced property…
Financial Health
HealthyHealthy · -4% CAGR over 3y
Location
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Computed from 5 filingsProvides brokerage services for serviced offices and flexible workspaces. Helps businesses search, compare and secure office space globally, arranging viewings and negotiating lease terms with…
Serves businesses and tenants of all sizes, from solo workers to 500-person teams, seeking serviced, flexible, virtual or meeting-room office space in the UK and major international cities.
Financial Health
DistressedDistressed · -7% CAGR over 4y
Location
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Computed from 4 filingsProvides short‑term residential letting services, marketing and managing furnished properties for short stays. Handles bookings, guest services, and property management for landlords, alongside…
Serves property landlords and short-stay guests, alongside home buyers, sellers, tenants, investors, developers and rural property owners across Scotland and North East England.
Financial Health
WeakWeak · -78% CAGR over 3y
Location
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Computed from 5 filingsOperates and manages rental housing and co-living developments, offering fully furnished studios and shared apartments with all‑inclusive bills, Wi‑Fi, and on‑site amenities. Provides online booking,…
Serves individual city renters, including students and young professionals, seeking furnished studios, co-living or private rental homes with communal amenities in Kingston and London.
Financial Health
DistressedDistressed · -19% CAGR over 4y
Location
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Computed from 2 filingsDevelops and manages residential and commercial real estate, including apartment buildings and retail units. Handles property acquisition, leasing, tenant services, maintenance requests, and online…
Serves individual renters seeking apartments or lofts and small retail businesses looking for boutique retail space.
Financial Health
StableStable
Location
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Computed from 5 filingsOperates a holiday cottage letting agency specialising in self‑catering accommodation. Markets and manages a portfolio of holiday homes, enabling online search and booking, and provides marketing and…
Serves consumers booking self-catering holiday cottages in Norfolk, including families, couples, dog owners and groups, and property owners seeking holiday-let marketing or management services.
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 4y
Location
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Computed from 5 filingsOperates student accommodation properties, providing furnished rooms and apartments for university students. Manages bookings, tenancy agreements, and on-site facilities for purpose-built student…
Serves domestic and international university students seeking privately managed student accommodation in the UK.
Financial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides legal and property services including conveyancing, residential property sales, wills and powers of attorney, executry and estate administration, immigration and visa applications and…
Serves consumers, especially home buyers and sellers, property owners and landlords, plus individuals needing conveyancing, wills, powers of attorney, executry, immigration, notary, and separation or…
Financial Health
StrongStrong · Growing, Hiring · 12% CAGR over 4y
Location
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Computed from 4 filingsOperates an online platform for booking self‑catering holiday cottages and houses. Markets and manages short‑term holiday accommodation, listing properties with search and booking features and…
Serves leisure travellers seeking holiday cottages and houses in North Wales, including couples, families, groups of friends and dog owners visiting Anglesey, Eryri (Snowdonia), the Llŷn Peninsula…
Financial Health
StableStable · Hiring · 34% CAGR over 3y
Location
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Computed from 5 filingsOperates an online agency for self‑catering holiday cottages, listing and booking short‑term rental properties. Markets and manages holiday homes for owners, providing property letting services and…
Serves leisure travellers seeking self-catering stays in the Cotswolds, including families, couples, groups and dog owners, plus holiday-home owners seeking letting support.
Financial Health
WeakWeak · -4% CAGR over 4y
Location
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Computed from 5 filingsOperates a holiday letting agency marketing and managing self‑catering cottages in Cornwall. Provides an online platform to browse, check availability, and book holiday properties, and offers…
Serves consumers booking self-catering holiday cottages in Cornwall, including families, groups and dog owners, and targets holiday home owners seeking letting, marketing and managed services.
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
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Computed from 5 filingsActs as a holiday letting agency marketing and booking luxury self‑catering cottages, country houses and architect‑designed homes across the UK and Ireland. Provides property marketing and management…
Serves luxury leisure travellers seeking self-catering stays across the UK and Ireland, including couples, families, large groups, pet owners and wedding parties, plus corporate retreat and…
Financial Health
DistressedDistressed · -68% CAGR over 4y
Location
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Operates residential apartment buildings offering furnished one- and two-bedroom apartments and penthouses for rent. Provides on-site amenities including a gym, residents’ lounge, games room,…
Serves private renters seeking premium 1- and 2-bedroom apartments and penthouses in Harrow, including city professionals, sharers and families wanting furnished homes with on-site amenities and…
Financial Health
N/AN/A
Location
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Computed from 3 filingsDevelops and builds residential housing developments. Designs and constructs new‑build homes and housing schemes, and undertakes residential construction projects, including planned developments…
Targets private homebuyers looking for newly built homes in Devon and Cornwall, with developments marketed to buyers seeking residential properties in locations such as Ilfracombe.
Financial Health
StableStable · Hiring · 10% CAGR over 2y
Location
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Computed from 5 filingsDevelops and builds residential housing, constructing new-build homes ranging from bungalows to large detached properties. Delivers small and larger housing developments and allows buyers to…
Serves private residential buyers in Northern Lincolnshire, including retirees seeking bungalows, families, and buyers of larger executive homes on small and larger housing developments.
Financial Health
StableStable · 0% CAGR over 4y
Location
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Computed from 5 filingsDevelops and sells residential property developments including houses and apartment schemes. Manages land acquisition, design and construction of new‑build housing projects and markets completed…
Sells to homebuyers and residential property investors seeking new-build houses and apartments in UK growth areas, including first-time buyers using government-backed schemes.
Financial Health
StableStable · Hiring · 13% CAGR over 4y
Location
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Computed from 2 filingsProperty developer and housebuilder that designs and builds residential housing developments and mixed‑use schemes. Also markets new homes for sale, develops commercial property, and partners with…
Serves private homebuyers across the South West and South Wales, alongside property investors, commercial occupiers, and landowners or joint-venture partners involved in development sites.
Financial Health
HealthyHealthy · 0% CAGR over 1y
Location
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How LiveChat usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. real estate companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of real estate companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
LiveChat is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
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What do LiveChat-running real estate companies also run?
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Search 54 UK companies by the live chat technology they run.
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