Live chat Used by UK Real Estate Companies: Market Share (2026)
Shows detected Live chat market share across 577 UK real estate companies, with Yomdel used by 195 companies (33.8% of detections).
Live chat is detectable at 577 of 350,427 trading UK real estate companies, with 27 systems in use. Yomdel has the largest detected share at 33.8% (195 companies), followed by Tawk.to at 18.0% (104 companies) and LiveChat at 9.4% (54 companies).
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Smaller employers dominate the observable market. Under 10 employees covers 415 detected companies and Yomdel leads that band at 32.8%; among 10–50 employees, it also leads with 38.1% of 147 companies.
Larger-company usage is thinner, with Over 50 employees covering 15 companies and Tawk.to ahead at 40.0%. Beyond the named systems, 19 further systems cover 97 companies, so the long tail remains visible rather than collapsing into one or two tools.
490
real estate with detected Live chat
Of 354,787 UK real estate
0.1%
Detection rate
2026
19
Systems detected
In this category
39.8%
Leader share
Yomdel
UK Real Estate Live chat market share
Live chat compared
Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.
Market leader by size
The leading Live chat system shifts with company size: among UK Real Estate with under 10 employees, Yomdel leads at 38.6% of the 350 with a detectable system; among UK Real Estate with 10–50 employees, Yomdel leads at 44.5% of the 128 with a detectable system; and among UK Real Estate with over 50 employees, Tawk.to leads at 50% of the 12 with a detectable system.
Under 10 employees
38.6% of band
The Under 10 employees band contains 415 detected companies, mostly small real estate employers by definition. Yomdel leads with 32.8%, while the rest of the market is split across other systems.
10–50 employees
44.5% of band
The 10–50 employees band contains 147 detected companies and looks more concentrated at the top. Yomdel leads with 38.1%, leaving a smaller remainder for other systems.
Over 50 employees
50% of band
The Over 50 employees band contains 15 detected companies, making it a thin larger-employer cohort. Tawk.to leads with 40.0%, ahead of other systems.
How Live chat usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.
UK Real Estate by Live chat
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Frequently asked questions
What is the most-used Live chat among UK real estate companies?
How many UK real estate companies have a detectable Live chat?
What is a Live chat?
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What is the best Live chat for UK real estate companies?
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