Reviews & ratings Used by UK Construction Companies: Market Share (2026)
Detected across 1,084 of around 241,000 trading UK construction companies, this page shows reviews and ratings market share by system, led by Trustindex at 59.5%.
Reviews and ratings tools are detectable at 1,084 of 241,271 trading UK construction companies, across 11 systems. Trustindex accounts for 59.5% (645) of detected usage, ahead of Trustpilot at 20.3% (220) and Rich Plugins Reviews at 13.5% (146).
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Trustindex has the highest share in both smaller employee bands: 60.3% of 754 companies under 10 employees, and 60.6% of 307 companies in the 10–50 employee band. Trustpilot is the highest-share system among companies over 50 employees, with 52.2% of 23 companies.
The long tail is thin but visible. Reviews.io has 4.1% (44), Feefo and Inffuse Testimonials each have 1.8% (19), VocalReferences has 1.3% (14), MyReviews has 0.6% (7), and 3 further systems cover 8 companies.
1,084
construction with detected Reviews & ratings
Of 241,271 UK construction
0.4%
Detection rate
2026
11
Systems detected
In this category
59.5%
Leader share
Trustindex
UK Construction Reviews & ratings market share
Share of the 1,084 UK Construction with a detectable system. As of June 2026.
Reviews & ratings compared
| System | UK Construction | Share | Median headcount | London share | Typical profile |
|---|---|---|---|---|---|
| Trustindex | 645 | 59.5% | 6 | 13.2% | Small contractors, high detected share |
| Trustpilot | 220 | 20.3% | 6 | 13.2% | Small contractors, secondary usage |
| Rich Plugins Reviews | 146 | 13.5% | 6 | 14.4% | Small contractors, review-widget users |
| Reviews.io | 44 | 4.1% | — | — | Buy these companies as a spreadsheet → |
| Feefo | 19 | 1.8% | — | — | Buy these companies as a spreadsheet → |
| Inffuse Testimonials | 19 | 1.8% | — | — | Buy these companies as a spreadsheet → |
| VocalReferences | 14 | 1.3% | — | — | Buy these companies as a spreadsheet → |
| MyReviews | 7 | 0.6% | — | — | Buy these companies as a spreadsheet → |
| Judge.me | 4 | 0.4% | — | — | Buy these companies as a spreadsheet → |
| Yotpo | 3 | 0.3% | — | — | Buy these companies as a spreadsheet → |
| Bazaarvoice | 1 | 0.1% | — | — | Buy these companies as a spreadsheet → |
Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.
Market leader by size
The leading Reviews & ratings system shifts with company size: among UK Construction with under 10 employees, Trustindex leads at 60.3% of the 754 with a detectable system; among UK Construction with 10–50 employees, Trustindex leads at 60.6% of the 307 with a detectable system; and among UK Construction with over 50 employees, Trustpilot leads at 52.2% of the 23 with a detectable system.
Under 10 employees
60.3% of band
Among 754 detected companies under 10 employees, Trustindex has 60.3% share. This band carries most detected usage, and the wider market is mainly split between Trustindex, Trustpilot and Rich Plugins Reviews.
10–50 employees
60.6% of band
Across 307 detected companies with 10–50 employees, Trustindex has 60.6% share. Trustpilot and Rich Plugins Reviews remain the main named alternatives by overall market share, at 20.3% and 13.5% respectively.
Over 50 employees
52.2% of band
Only 23 detected companies sit above 50 employees. Trustpilot has 52.2% share in this band, unlike the two smaller bands where Trustindex has the highest share.
How Reviews & ratings usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
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UK Construction by Reviews & ratings
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Frequently asked questions
What is the most-used Reviews & ratings among UK construction companies?
How many UK construction companies have a detectable Reviews & ratings?
What is a Reviews & ratings?
How is Reviews & ratings usage detected?
Which has more UK construction companies, Trustindex or Trustpilot?
What is the best Reviews & ratings for UK construction companies?
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