Social media Used by UK E-Commerce Companies: Market Share (2026)

Among 502 UK e-commerce companies with detectable social media systems, AddThis leads with 33.7% market share, ahead of Instagram Feed for WordPress and Smash Balloon Instagram Feed.

Among 61,187 trading UK e-commerce companies, 502 have a detectable Social media system. AddThis has the largest observed share at 33.7% (169), followed by Instagram Feed for WordPress at 18.3% (92), Smash Balloon Instagram Feed at 17.1% (86) and ShareThis at 16.5% (83).

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Usage is concentrated in smaller e-commerce employers. AddThis has the largest share in Under 10 employees, with 34.4% of 369 companies, and in 10–50 employees, with 32.5% of 126 companies.

The larger-company band is small, with 7 detected companies, but it shifts towards ShareThis at 57.1%. The long tail is fairly thin: 16 systems are detected in total, with 8 further systems covering 30 companies between them.

502

e-commerce with detected Social media

Of 61,187 UK e-commerce

0.8%

Detection rate

2026

16

Systems detected

In this category

33.7%

Leader share

AddThis

UK E-Commerce Social media market share

Other (8 systems)

Share of the 502 UK E-Commerce with a detectable system. As of June 2026.

Social media compared

SystemUK E-CommerceShareMedian headcountLondon shareTypical profile
AddThis16933.7%618.3%6-person retailers, 33.7% share
Instagram Feed for WordPress9218.3%614.1%6-person retailers, 18.3% share
Smash Balloon Instagram Feed8617.1%614%6-person retailers, 17.1% share
ShareThis8316.5%724.1%7-person retailers, 16.5% share
Twitter6613.1%624.2%6-person retailers, 13.1% share
Pinterest5711.4%514%5-person retailers, 11.4% share
AddToAny479.4%View these companies in Firmbase →
Sassy Social Share91.8%View these companies in Firmbase →
SocialStream91.8%View these companies in Firmbase →
Hootsuite81.6%View these companies in Firmbase →
UltimatelySocial51%View these companies in Firmbase →
Metricool51%View these companies in Firmbase →
Buffer40.8%View these companies in Firmbase →
SociableKIT30.6%View these companies in Firmbase →
Shareiiit10.2%View these companies in Firmbase →
Custom Twitter Feeds10.2%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading Social media system shifts with company size: among UK E-Commerce with under 10 employees, AddThis leads at 34.4% of the 369 with a detectable system; among UK E-Commerce with 10–50 employees, AddThis leads at 32.5% of the 126 with a detectable system; and among UK E-Commerce with over 50 employees, ShareThis leads at 57.1% of the 7 with a detectable system.

Under 10 employees

AddThis

34.4% of band

Smaller e-commerce companies account for most detected usage, with 369 companies in this band. AddThis has the largest share at 34.4%, while Instagram feed and sharing-button systems compete behind it.

10–50 employees

AddThis

32.5% of band

Mid-sized e-commerce employers show a similar pattern across 126 companies. AddThis remains largest at 32.5%, with social feed tools and sharing widgets still visible.

Over 50 employees

ShareThis

57.1% of band

The larger-company band is narrow, with 7 detected companies. ShareThis has the largest share at 57.1%, suggesting a more concentrated pattern than in smaller bands.

How Social media usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK E-Commerce by Social media

Related directories

Frequently asked questions

What is the most-used Social media among UK e-commerce companies?
AddThis is the most-detected Social media among UK e-commerce companies, with 33.7% share (169 of 502 companies with a detectable system), ahead of Instagram Feed for WordPress (18.3%) and Smash Balloon Instagram Feed (17.1%).
How many UK e-commerce companies have a detectable Social media?
502 of 61,187 actively-trading UK e-commerce companies (0.8%) have a Social media detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a Social media?
A social media system, in this context, is a website component or plugin that adds sharing buttons, social feeds or channel links to an e-commerce site. For UK e-commerce companies, it helps surface social content, route visitors to social channels and make product or editorial pages easier to share.
How is Social media usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK e-commerce companies, AddThis or Instagram Feed for WordPress?
AddThis: 169 detected companies versus 92 for Instagram Feed for WordPress, of the 502 UK e-commerce companies with a detectable Social media.
What is the best Social media for UK e-commerce companies?
This page reports observed usage, not recommendations; the right Social media system depends on site stack, channels and operating needs. AddThis has the largest share among Under 10 employees, at 34.4% of 369 companies, and also among 10–50 employees, at 32.5% of 126 companies; ShareThis is largest among Over 50 employees, at 57.1% of 7 companies. Overall, among 502 companies with a detectable Social media system, AddThis accounts for 33.7% (169), ahead of Instagram Feed for WordPress at 18.3% (92), Smash Balloon Instagram Feed at 17.1% (86) and ShareThis at 16.5% (83).

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