Social media Used by UK B2C Companies: Market Share (2026)

Detected social media market share across 5,093 of 84,728 trading UK B2C companies, led by Instagram Feed for WordPress at 26.8% (1,365 companies).

Across 84,728 trading UK B2C companies, 5,093 have a detectable Social media system, with 16 systems identified. Instagram Feed for WordPress has the largest detected share at 26.8% (1,365), narrowly ahead of Smash Balloon Instagram Feed at 26.3% (1,342).

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Share and feed tools account for much of the visible market. AddThis appears on 21.3% (1,085), ShareThis on 13.8% (702), AddToAny on 11.2% (569), Twitter on 10.4% (528), SocialStream on 6.1% (312), and Pinterest on 3.6% (184).

Smaller employers favour Instagram Feed for WordPress: it has 25.2% of detected companies under 10 employees and 29.5% in the 10–50 band. Smash Balloon Instagram Feed has the largest share above 50 employees, at 29.9% of 224 detected companies, while 8 further systems cover 566 companies.

5,093

B2C with detected Social media

Of 84,728 UK B2C

6%

Detection rate

2026

16

Systems detected

In this category

26.8%

Leader share

Instagram Feed for WordPress

UK B2C Social media market share

Other (8 systems)

Share of the 5,093 UK B2C with a detectable system. As of June 2026.

Social media compared

SystemUK B2CShareMedian headcountLondon shareTypical profile
Instagram Feed for WordPress1,36526.8%818.4%26.8% share, median 8 headcount
Smash Balloon Instagram Feed1,34226.3%818.6%26.3% share, median 8 headcount
AddThis1,08521.3%615.4%21.3% share, median 6 headcount
ShareThis70213.8%618.7%13.8% share, median 6 headcount
AddToAny56911.2%620%11.2% share, median 6 headcount
Twitter52810.4%715.9%10.4% share, median 7 headcount
SocialStream3126.1%817.3%6.1% share, median 8 headcount
Pinterest1843.6%719%3.6% share, median 7 headcount
Metricool1502.9%1018.7%2.9% share, median 10 headcount
UltimatelySocial1152.3%813.9%2.3% share, median 8 headcount
Sassy Social Share1092.1%920.2%2.1% share, median 9 headcount
SociableKIT991.9%814.1%1.9% share, median 8 headcount
Shareiiit871.7%921.8%1.7% share, median 9 headcount
Custom Twitter Feeds811.6%823.5%1.6% share, median 8 headcount
Buffer260.5%View these companies in Firmbase →
Hootsuite170.3%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading Social media system shifts with company size: among UK B2C with under 10 employees, Instagram Feed for WordPress leads at 25.2% of the 3,212 with a detectable system; among UK B2C with 10–50 employees, Instagram Feed for WordPress leads at 29.5% of the 1,657 with a detectable system; and among UK B2C with over 50 employees, Smash Balloon Instagram Feed leads at 29.9% of the 224 with a detectable system.

Under 10 employees

Instagram Feed for WordPress

25.2% of band

Instagram Feed for WordPress has the largest share in Under 10 employees, with 25.2% of 3,212 detected companies. Competition sits across a 16-system field, including Smash Balloon Instagram Feed, AddThis, ShareThis, AddToAny and Twitter.

10–50 employees

Instagram Feed for WordPress

29.5% of band

Instagram Feed for WordPress also has the largest share in 10–50 employees, with 29.5% of 1,657 detected companies. This band contains most of the mid-sized B2C adopter base and still leaves room for share and feed tools such as Smash Balloon Instagram Feed, AddThis and ShareThis.

Over 50 employees

Smash Balloon Instagram Feed

29.9% of band

Smash Balloon Instagram Feed has the largest share in Over 50 employees, with 29.9% of 224 detected companies. The band is smaller, but the system mix still spans the wider 16-system market.

How Social media usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK B2C by Social media

Related directories

Frequently asked questions

What is the most-used Social media among UK B2C companies?
Instagram Feed for WordPress is the most-detected Social media among UK B2C companies, with 26.8% share (1,365 of 5,093 companies with a detectable system), ahead of Smash Balloon Instagram Feed (26.3%) and AddThis (21.3%).
How many UK B2C companies have a detectable Social media?
5,093 of 84,728 actively-trading UK B2C companies (6%) have a Social media detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a Social media?
A Social media system for UK B2C companies is website technology used to display social feeds, add sharing functions, or connect visitors with social channels. In this market, the detected systems include feed embeds, share buttons and channel-specific widgets, with 16 systems identified across 5,093 companies.
How is Social media usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK B2C companies, Instagram Feed for WordPress or Smash Balloon Instagram Feed?
Instagram Feed for WordPress: 1,365 detected companies versus 1,342 for Smash Balloon Instagram Feed, of the 5,093 UK B2C companies with a detectable Social media.
What is the best Social media for UK B2C companies?
The directory reports observed usage rather than recommendations, so the answer depends on company size and use case. Among 5,093 detected companies, Instagram Feed for WordPress has 26.8% (1,365), Smash Balloon Instagram Feed has 26.3% (1,342), and AddThis has 21.3% (1,085). By employee band, Instagram Feed for WordPress has the largest share under 10 employees at 25.2% of 3,212 and in 10–50 employees at 29.5% of 1,657, while Smash Balloon Instagram Feed has the largest share over 50 employees at 29.9% of 224.

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