B2C Companies Using Patient Access in the UK: 64 Active Firms (2026)
B2C organisations using patient-access technology in the UK provide consumer-facing healthcare journeys through online booking and account services.
Operational teams, rather than IT alone, usually own these deployments, because the stack changes how consumers find, register for and return to care. Adoption signals an operator with a direct-channel posture: enough repeat demand to justify owned access journeys, plus staff who can maintain booking rules, service information and account support. The buying centre often includes clinical administration, marketing and finance where appointment capacity, payments or patient communications touch their workflows. Engagements tend to be modest in enterprise-software terms but sensitive operationally, because accessibility failures or confused account journeys are felt by service teams quickly.
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Across the UK, 64 companies are running patient-access technology on consumer-facing healthcare or health-adjacent sites. This is a small adoption cohort inside the reservations-and-delivery category: the stack sits ninth in that category’s sector share ranking, at 2.3% of a 2,726-site denominator. Reported headcount totals 959. Registered addresses skew towards London (26.6%), the North West (17.2%) and the South East (15.6%), with the East Midlands and Yorkshire and The Humber both at 9.4%.
Procurement usually cuts across operations, clinical administration and the public website team, because the same journey touches registration, booking rules, account access and service updates. Regulated healthcare settings make the governance burden higher than for ordinary retail booking. Consent banners, analytics tags, anti-spam checks, map embeds and video content may all sit around the access flow, so suppliers and internal teams need to control what is captured before a user becomes a patient. Accessibility also matters in practice: a broken form or account journey can shift demand back to phone teams and create avoidable exclusion.
Adoption appears likely to keep moving from simple booking widgets toward wider account-led service journeys, especially where providers want repeat contact with consumers and lower telephone demand. Smaller operators may remain cautious if the stack creates extra administration or exposes gaps in identity, consent and accessibility processes. Larger healthcare providers tend to treat the public website as part of the service model rather than a brochure site, which should favour systems that connect intake, communications and account management. Consolidation pressure is plausible, but switching friction is high where booking rules and patient-facing workflows are embedded in day-to-day operations.
Adoption by company size
Adoption of Patient Access rises with company size across the trading UK B2C companies in this cohort. 0% of the 54,825 companies with under 10 employees run Patient Access (16 detected). 0% of the 26,843 companies with 10–50 employees run Patient Access (9 detected). 0.1% of the 3,060 companies with over 50 employees run Patient Access (3 detected). That is a 0.1% gap between the over 50 employees and under 10 employees bands.
64
Active firms
2026
2.3%
Of detected Reservations & delivery share
UK B2C
8
Median headcount
Filed accounts
183
Verified contacts
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Key facts
About 4% of the trading cohort reports turnover above £5M (3 of 64 firms) — the rest sits below that revenue band.
12% of the cohort was incorporated since 2022 (8 firms), so a sizeable share is in its first few filing cycles.
Within B2C organisations with a detectable Reservations & delivery system, the patient-access cohort accounts for 2.3% (64) of a 2,726-company denominator, ranking ninth by detected share.
Registered-address concentration is highest in London at 26.6% (17), followed by the North West at 17.2% (11) and the South East at 15.6% (10).
Healthcare providers dominate the sector tags at 87.5% (56), with smaller overlaps across Education & Training, Fashion & Retail and Pharmaceuticals at 4.7% (3) each.
The most common co-detected web technology appears on 51.6% (33) of sites, while tag-management tooling appears on 42.2% (27) and video embeds on 40.6% (26).
Financial-health coding places 15.6% (10) in the weak band and 7.8% (5) distressed, leaving visible credit-risk pockets within the cohort.
Reservations & delivery market share among UK B2C
Share of the 2,726 UK B2C with a detectable system. As of June 2026.
What else do Patient Access-running B2C run?
Share of the 64 Patient Access-running UK companies where each technology was also detected. As of June 2026.
Where Patient Access B2C are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
8
Median headcount
£654.1K
Median UK turnover
4.7%
Above £5M turnover
8
Incorporated since 2022
183 verified decision-maker contacts
across these 64 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2C using Patient Access
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsProvides NHS general practice services including GP consultations, primary healthcare, patient appointments, and repeat prescriptions. Operates a medical surgery and offers online consultation access…
Serves NHS primary care patients and local residents seeking GP services, online consultations and routine medical support through its Carlisle surgeries.
Financial Health
StableStable · -10% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsOperates a general medical practice providing NHS primary care services, including GP consultations, appointment booking, repeat prescription management, patient registration, test results, and…
Serves NHS patients and prospective new patients in Ipswich, Suffolk, including Armed Forces veterans and local residents registered with or seeking a GP practice.
Financial Health
WeakWeak · -6% CAGR over 1y
Location
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Financial sub-scores
Computed from 5 filingsProvides NHS general practice medical services including GP consultations, diagnosis and treatment, prescription management, test results, sick notes, and patient registration, with online…
Serves individual NHS patients and families seeking access to a GP practice, including existing registered patients and new patients using online and NHS App channels.
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides NHS primary care services through a general medical practice, offering GP consultations, appointment booking, repeat prescription management, access to test results, and online requests for…
Serves local NHS patients and new registrants in South West London, including residents seeking GP practice access and routine primary care administration.
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides NHS primary care services through a general medical practice, including GP and nurse consultations, routine and urgent appointments, prescription management, and patient health services…
Serves NHS primary care patients seeking GP services, appointments and prescriptions, including urgent and routine care users, parents arranging care for children, and local residents registering…
Financial Health
StrongStrong · Growing, Hiring · 80% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides primary care medical services through a general practice, including GP consultations, diagnosis and treatment, repeat prescriptions, health clinics, travel vaccinations, test results…
Serves individual NHS patients and local residents in Manchester, including registered patients, new patients, temporary residents, carers and non-English speakers seeking GP practice access.
Financial Health
StrongStrong · Growing, Hiring · 131% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsProvides general practice (GP) healthcare services including medical consultations, repeat prescriptions, test results, sick notes, and patient registration, with online appointment booking and…
Serves NHS primary care patients in Waltham Forest, including individuals, families and carers registered with the GP surgery.
Financial Health
HealthyHealthy · -4% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsOperates an NHS general practice providing primary care services including GP consultations, appointment booking, repeat prescription management, sick notes, test results access, patient…
Serves NHS patients and local residents registered with the GP surgery, including individuals and families seeking primary care access and patient support.
Financial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsOperates a general medical practice providing primary healthcare services, including GP consultations, appointment booking, repeat prescription management, access to test results, seasonal…
Serves NHS patients and prospective new patients in Daventry, primarily local residents registered with the GP practice.
Financial Health
StableStable · 0% CAGR over 2y
Location
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Provides NHS general practice services, including GP consultations, patient registration, appointment booking, repeat prescriptions, test results, and sick notes, and participates in a primary care…
Serves NHS patients and local residents registered with or seeking a GP practice in the Hackney Downs/London E5 area, including new patients, veterans and people using primary care.
Financial Health
N/AN/A
Location
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Financial sub-scores
Computed from 5 filingsProvides NHS general practice services including medical consultations, appointment booking, repeat prescriptions, sick notes, test results and patient registration, alongside access to online…
Serves NHS primary care patients and prospective registrants in its local catchment, including families, parents and workers needing GP appointments, prescriptions, sick notes, test results and…
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 5y
Location
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Financial sub-scores
Computed from 4 filingsOperates an NHS GP practice providing primary healthcare services including medical consultations, appointment booking, repeat prescription management, test results, fit notes, vaccinations and…
Serves local NHS patients and prospective registrants of its GP surgery, including individuals and families seeking primary care, repeat prescriptions, fit notes, vaccinations and patient support.
Financial Health
HealthyHealthy · -73% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsProvides NHS general practice services including GP and nurse appointments, patient registration, repeat prescription management, online consultations and access to medical records across multiple…
Serves NHS patients and new registrants living within a two-mile driving radius of its Bolton borough branches, including people needing GP appointments, prescriptions and primary care services.
Financial Health
HealthyHealthy · Profitable, Hiring · 15% CAGR over 1y
Location
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Financial sub-scores
Computed from 5 filingsOperates an NHS general practice providing primary healthcare services including GP consultations, repeat prescriptions, vaccinations, health advice, and referrals. Offers online appointment…
Serves NHS GP patients, including adults, children, families and carers in the Leigh/Wigan area who are registered for local primary care services.
Financial Health
HealthyHealthy · Hiring · 15% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsOperates a general medical practice providing primary healthcare services, including patient consultations, appointment booking, repeat prescription management, fit notes, test results, and online…
Serves individual NHS patients and families registered with a GP surgery, primarily local residents needing primary care access and related health administration support.
Financial Health
HealthyHealthy · Growing · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsProvides NHS general practice medical services including GP consultations, repeat prescription management, vaccinations, test results, and patient registration, with online appointment booking, forms…
Serves NHS primary care patients and prospective patients, including local residents registering with a GP practice, people booking appointments, ordering repeat prescriptions, accessing test…
Financial Health
StableStable · -15% CAGR over 1y
Location
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Financial sub-scores
Computed from 5 filingsOperates a general medical practice providing primary healthcare services. Offers GP appointments, repeat prescription management, sick notes, test results, vaccinations, referrals, and online…
Serves registered and prospective NHS patients in its local practice area, including adults, children, carers and armed forces veterans, with links to wider Sussex health and care services.
Financial Health
DistressedDistressed · -69% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsOperates a general medical practice providing primary healthcare services, including GP consultations, prescription management, sick notes, test results, and online patient services for medical…
Serves NHS patients and prospective registered patients seeking GP and primary care services, including individuals, families, carers and people needing prescriptions, sick notes, consultations or…
Financial Health
StrongStrong · -2% CAGR over 3y
Location
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Financial sub-scores
Computed from 3 filingsProvides NHS general practice services including GP consultations, appointment triage, repeat prescriptions, test results, sick notes and patient registration. Offers referrals to specialist services…
Serves NHS patients registered with or joining a local GP practice, including adults and families needing primary care and patients covered by Staffordshire and Stoke-on-Trent Integrated Care Board…
Financial Health
StrongStrong · Hiring · 132% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides NHS general practice services to registered patients, including GP consultations, chronic disease management (such as asthma and diabetes), antenatal and postnatal care, minor surgery,…
Serves registered NHS patients in Huddersfield, including people connected with the university campus and local residents needing general practice healthcare.
Financial Health
StableStable · -69% CAGR over 2y
Location
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Financial sub-scores
Computed from 2 filingsOperates a general medical practice providing primary healthcare services. Offers GP appointments, repeat prescription management, patient registration, health advice, and online access to medical…
Serves NHS primary care patients and prospective new patients registering with the GP practice, including local residents needing appointments, prescriptions, online services and accessible health…
Financial Health
StableStable · 0% CAGR over 1y
Location
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Computed from 5 filingsOperates NHS general practice surgeries providing primary healthcare services including GP consultations, medical advice, repeat prescriptions, test results, vaccinations, sick notes and patient…
Serves NHS patients and local residents registered or eligible to register with its GP surgeries in the Market Harborough and Husbands Bosworth catchment area, including families, children, working…
Financial Health
DistressedDistressed · -8% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides NHS general practice services including GP consultations, prescriptions, test results, and patient administration. Operates primary care surgeries and offers online requests, appointments,…
Serves NHS patients, new patient registrants, and local individuals and families seeking GP primary care, prescriptions, appointments, test results, sick notes, and related administrative support.
Financial Health
StrongStrong · Hiring · 19% CAGR over 4y
Location
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Computed from 2 filingsOperates a general practitioner medical practice providing primary healthcare services, including patient consultations, appointment booking, repeat prescription requests, sick notes, access to test…
Serves registered NHS patients and local residents seeking GP primary care, including individuals and families managing appointments, prescriptions, sick notes, test results and health information.
Financial Health
HealthyHealthy · Hiring · 88% CAGR over 1y
Location
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Computed from 3 filingsProvides NHS general practice services, operating GP surgeries that offer primary medical care, patient consultations, repeat prescription management, access to medical records and test results, and…
Serves individual NHS patients and local residents in Oxford, particularly around Headington, through its Bury Knowle Health Centre and Barton Surgery sites.
Financial Health
WeakWeak · -3% CAGR over 2y
Location
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Computed from 5 filingsProvides NHS general practice services including patient consultations, appointment booking, repeat prescription management, medical advice, sick notes, test results access, and patient registration…
Serves NHS patients and residents within its GP catchment area in Enfield, including people seeking registration with a local GP surgery and ongoing primary care access.
Financial Health
HealthyHealthy · Hiring · 5% CAGR over 4y
Location
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Computed from 5 filingsProvides general medical services through a GP practice, including patient consultations, nurse clinics, chronic disease management, prescriptions and medicines management, referrals to hospital…
Serves NHS patients registered with the GP practice, including local residents seeking appointments, prescriptions, referrals, health reviews, child and parent advice, and chronic disease check-ups.
Financial Health
WeakWeak · -13% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsOperates community pharmacies providing NHS and private healthcare services, including prescription dispensing and repeat prescription management, travel vaccinations and malaria prophylaxis, flu and…
Serves consumers and NHS patients in Prescot, Fairfield and Liverpool, including GP surgery patients needing prescriptions, travellers, vaccination customers, and people seeking pharmacy-led health…
Financial Health
WeakWeak · Hiring · 6% CAGR over 3y
Location
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Computed from 5 filingsProvides NHS general practice services including GP consultations, nurse clinics, repeat prescriptions, vaccinations, referrals and home visits. Offers physiotherapy self-referral, mental health…
Serves local NHS patients and new registrants in Witney, including children, families, migrants, veterans, older people, homeless people and patients seeking GP practice access.
Financial Health
HealthyHealthy · -68% CAGR over 4y
Location
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Computed from 3 filingsProvides NHS general practice services including GP consultations, patient registration, repeat prescriptions, test results and online medical queries. Offers primary care, health advice and patient…
Serves local NHS GP patients, including families, new registrants, carers and people managing ongoing care; also addresses private patients seeking dental care or heart scan appointments.
Financial Health
StableStable · -11% CAGR over 2y
Location
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Computed from 5 filingsOperates NHS general practitioner (GP) surgeries providing primary healthcare services, including patient consultations, routine medical care, repeat prescription management, and online consultation…
Serves local NHS patients and residents in Carlisle, including registered patients using GP surgery sites, the NHS App and online consultation channels.
Financial Health
StableStable · 2% CAGR over 4y
Location
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Computed from 4 filingsOperates a community pharmacy providing NHS and private healthcare services, including prescription dispensing and repeat prescription management, flu and COVID vaccinations, travel clinic vaccines…
Sells to local patients and consumers needing NHS and private pharmacy services, including repeat-prescription users, travel clinic customers, and people seeking flu, COVID, contraception and minor…
Financial Health
WeakWeak · 0% CAGR over 3y
Location
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Computed from 5 filingsOperates a general medical practice providing primary healthcare services including GP consultations, nurse clinics, repeat prescriptions, blood tests, health checks, travel advice, and online…
Serves registered NHS patients and local residents in the Pendle area, including individuals, families, non-English speakers and patients needing routine or urgent primary care access.
Financial Health
StrongStrong · Hiring · 3% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides general practice healthcare services including GP appointments, repeat prescriptions, test results, sick notes, and patient health advice. Operates an NHS primary care surgery offering…
Serves local NHS patients and prospective registered patients seeking GP appointments, repeat prescriptions, test results, sick notes, health advice, and surgery services.
Financial Health
StableStable · Hiring · 12% CAGR over 4y
Location
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Computed from 5 filingsOperates a general practice providing primary healthcare services, including GP consultations, medical appointments, repeat prescriptions, test results, vaccinations, and health clinics, with online…
Serves NHS patients and local residents registered with, or looking to join, a GP practice, including adults, young people and parents or carers.
Financial Health
HealthyHealthy
Location
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Computed from 5 filingsProvides NHS general practice medical services including GP consultations, patient appointments, repeat prescriptions, test results, and sick notes, and offers online access to health information,…
Serves local residents registered or seeking registration as NHS patients in Gillingham, Dorset, including adults, families and armed forces veterans.
Financial Health
HealthyHealthy · -2% CAGR over 4y
Location
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Computed from 5 filingsOperates a general medical practice providing primary care services. Offers GP consultations, telephone medical advice, nurse appointments for immunisations and wound care, prescription services,…
Serves registered NHS patients and prospective new patients in the local area, including adults, children, carers and vulnerable patients needing access to general practice care.
Financial Health
HealthyHealthy · 0% CAGR over 5y
Location
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Computed from 5 filingsProvides NHS general practice services including GP consultations, medical advice, prescriptions, test results, and administrative requests via online tools and in-person appointments across several…
Serves NHS patients and local residents registered with GP practices in Shoreham-by-Sea and Southwick, including people seeking general practice advice and administrative support.
Financial Health
HealthyHealthy · Hiring · 19% CAGR over 4y
Location
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Computed from 5 filingsOperates a GP medical practice providing primary healthcare services including general practitioner consultations, repeat prescriptions, patient registration, health advice, and online patient…
Serves local NHS patients and residents seeking GP primary care, including existing registered patients, new patient registrants, visitors, and migrants facing barriers to healthcare.
Financial Health
HealthyHealthy · Hiring · 3% CAGR over 4y
Location
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Computed from 5 filingsProvides private general practitioner services, offering medical consultations, diagnosis and treatment, health screenings, medical examinations, and minor procedures such as cryotherapy, with…
Serves B2C private patients and local residents in Maidenhead and Berkshire seeking non-NHS GP appointments, health screening, medicals and related primary care.
Financial Health
WeakWeak · Hiring · 25% CAGR over 5y
Location
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Computed from 4 filingsOperates general practitioner surgeries providing primary healthcare services, including patient consultations, appointment requests, repeat prescriptions, referrals, and access to NHS health…
Serves NHS patients and local residents in Morecambe, Heysham and Westgate, including people seeking appointments, wellbeing support, self-referral information and general practice access.
Financial Health
WeakWeak · -3% CAGR over 3y
Location
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Computed from 4 filingsProvides private physiotherapy services including injury assessment, rehabilitation, sports performance support, massage therapy and acupuncture. Offers treatment packages and online booking, and…
Serves private patients seeking help with aches, pains, injuries, sports performance needs or long-term conditions, including insured individuals and local residents around Camberwell and nearby…
Financial Health
StrongStrong · Hiring · 32% CAGR over 3y
Location
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Computed from 5 filingsOperates a general medical practice providing primary care services including GP consultations, repeat prescriptions, vaccinations, women’s and child health services, minor surgery, travel…
Serves local NHS patients and families, including women, children, veterans and people with ongoing health needs, alongside individuals seeking travel health support or private medical documentation.
Financial Health
HealthyHealthy · Hiring · 3% CAGR over 4y
Location
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Computed from 5 filingsProvides general medical practice services through GP doctors and nurse practitioners, offering patient consultations, diagnosis and treatment, repeat prescriptions, medical certificates, health…
Serves NHS patients and local residents in London’s W7 area, including registered and prospective patients needing access to general practice services.
Financial Health
StrongStrong · Growing, Hiring · 11% CAGR over 4y
Location
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Computed from 5 filingsOperates an NHS general practice providing primary healthcare services including GP appointments, repeat prescriptions, medical tests and results, sick notes and patient registration, along with…
Serves local residents registered or seeking registration with an NHS GP practice, including adults, children and families needing access to primary care and NHS support services.
Financial Health
WeakWeak · 0% CAGR over 4y
Location
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Computed from 4 filingsOperates a community pharmacy providing NHS and private prescription dispensing, repeat prescription ordering and delivery, travel clinic vaccinations, flu and COVID jabs, emergency contraception,…
Sells primarily to NHS and private pharmacy customers, including local patients, families and prescription users needing repeat medicines, travel clinic, vaccination and contraceptive services. Also…
Financial Health
StableStable · 3% CAGR over 3y
Location
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Computed from 5 filingsOperates an NHS community pharmacy providing prescription dispensing and collection, Pharmacy First treatment for minor conditions, travel vaccinations, blood pressure checks, contraception services,…
Serves local residents, NHS patients and travellers in Keynsham, Saltford and surrounding areas, including people needing prescriptions, pharmacy consultations, vaccinations and community health…
Financial Health
StrongStrong · Hiring · 43% CAGR over 4y
Location
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Computed from 5 filingsOperates a community pharmacy providing NHS and private prescription dispensing, repeat prescription management and home delivery. Offers health services including flu vaccinations, emergency…
Serves local consumers and NHS/private patients needing pharmacy support, including repeat-prescription users, people seeking minor ailment advice, vaccinations, smoking cessation, sexual health…
Financial Health
HealthyHealthy · -74% CAGR over 4y
Location
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Computed from 5 filingsDispenses prescription medicines to patients of a GP practice and manages repeat prescriptions. Provides prescription ordering, medication dispensing, and related pharmacy services supporting the…
Serves NHS patients registered with or seeking to join a GP practice in Garstang, including local residents and Myerscough College students.
Financial Health
StableStable · Hiring · 5% CAGR over 4y
Location
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How Patient Access usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2C companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2C companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Patient Access is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
How many UK B2C companies use Patient Access?
What share of UK B2C companies run Patient Access?
How is Patient Access usage detected?
What size B2C companies use Patient Access in the UK?
What do Patient Access-running B2C companies also run?
Can I get contact details for these companies?
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