Reservations & delivery Used by UK B2C Companies: Market Share (2026)

Detected reservations and delivery usage across 1,646 of 84,728 trading UK B2C companies, with DesignMyNight leading at 13.4% market share.

Among 84,728 trading UK B2C companies, 1,646 have a detectable reservations and delivery system, spread across 20 systems. DesignMyNight has the largest observed share at 13.4% (220), just ahead of ResDiary at 13.1% (215), with Guestline at 10.9% (179) and BRS Golf at 10.0% (165).

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Size matters. DesignMyNight is highest among Under 10 employees, with 11.0% of 711 companies; ResDiary is highest in the 10–50 employees band, with 16.4% of 787; and Guestline is highest among Over 50 employees, with 23.0% of 148.

The market is not especially concentrated. After the eight largest systems, 12 further systems cover 541 companies, leaving a long tail of smaller shares across the detected UK B2C base.

1,646

B2C with detected Reservations & delivery

Of 84,728 UK B2C

1.9%

Detection rate

2026

20

Systems detected

In this category

13.4%

Leader share

DesignMyNight

UK B2C Reservations & delivery market share

Other (12 systems)

Share of the 1,646 UK B2C with a detectable system. As of June 2026.

Reservations & delivery compared

SystemUK B2CShareMedian headcountLondon shareTypical profile
DesignMyNight22013.4%1636.4%Mid-sized, London-skewed B2C operators
ResDiary21513.1%198.8%Mid-sized, less London-skewed operators
Guestline17910.9%228.9%Larger mid-sized, less London-skewed operators
BRS Golf16510%113.6%Smaller operators, low London share
Eviivo1348.1%144.5%Small-to-mid operators, low London share
SiteMinder Direct Book1167%1617.2%Mid-sized operators, London-tilted usage
SiteMinder855.2%921.2%Small operators, London-tilted usage
freetobook825%124.9%Small-to-mid operators, low London share
Rlets794.8%88.9%Small operators, limited London skew
ResOS704.3%145.7%Small-to-mid operators, low London share
Synxis593.6%2442.4%Larger operators, high London share
10Ninety543.3%618.5%Micro operators, London-tilted usage
Ctesius503%616%Micro operators, modest London tilt
BM Touch482.9%View these companies in Firmbase →
Distinctive Systems442.7%View these companies in Firmbase →
Transact Online432.6%View these companies in Firmbase →
BookingCenter422.6%View these companies in Firmbase →
Patient Access281.7%View these companies in Firmbase →
FullCollection221.3%View these companies in Firmbase →
rec.uk.com221.3%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading Reservations & delivery system shifts with company size: among UK B2C with under 10 employees, DesignMyNight leads at 11% of the 711 with a detectable system; among UK B2C with 10–50 employees, ResDiary leads at 16.4% of the 787 with a detectable system; and among UK B2C with over 50 employees, Guestline leads at 23% of the 148 with a detectable system.

Under 10 employees

DesignMyNight

11% of band

Sub-10 employee B2C operators account for 711 detected companies, with DesignMyNight highest at 11.0%. That share leaves most usage spread across other systems, so this band appears relatively fragmented.

10–50 employees

ResDiary

16.4% of band

The 10–50 employees band is the largest group, with 787 detected companies. ResDiary has the largest share at 16.4%, but competition remains spread across several reservations and delivery systems.

Over 50 employees

Guestline

23% of band

Over 50 employees is a smaller cohort, with 148 detected companies. Guestline has the largest share at 23.0%, making this band more concentrated than the two smaller employee bands.

How Reservations & delivery usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK B2C by Reservations & delivery

Related directories

Frequently asked questions

What is the most-used Reservations & delivery among UK B2C companies?
DesignMyNight is the most-detected Reservations & delivery among UK B2C companies, with 13.4% share (220 of 1,646 companies with a detectable system), ahead of ResDiary (13.1%) and Guestline (10.9%).
How many UK B2C companies have a detectable Reservations & delivery?
1,646 of 84,728 actively-trading UK B2C companies (1.9%) have a Reservations & delivery detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a Reservations & delivery?
A reservations and delivery system lets UK B2C companies take, manage and allocate customer bookings, orders or timed slots. It helps customer-facing operators move demand from an online enquiry into a scheduled reservation, booking or fulfilment workflow.
How is Reservations & delivery usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK B2C companies, DesignMyNight or ResDiary?
DesignMyNight: 220 detected companies versus 215 for ResDiary, of the 1,646 UK B2C companies with a detectable Reservations & delivery.
What is the best Reservations & delivery for UK B2C companies?
This page publishes observed usage shares, not recommendations, so there is no single best reservations and delivery system here. Overall, DesignMyNight has 13.4% (220), ResDiary has 13.1% (215) and Guestline has 10.9% (179); by size band, DesignMyNight is highest under 10 employees at 11.0% of 711, ResDiary is highest at 10–50 employees with 16.4% of 787, and Guestline is highest over 50 employees with 23.0% of 148.

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