B2C Companies Using Yomdel in the UK: 178 Active Firms (2026)
Consumer-facing businesses running website live chat turn online enquiries into sales and service conversations across UK B2C markets.
For property businesses, this kind of live-chat stack acts as a routed front desk for valuation requests, viewing questions, landlord enquiries and service follow-ups. Adoption tends to signal that the website is treated as an acquisition channel rather than a brochure, with marketing, branch operations and customer service all touching the same enquiry flow. It also implies some tolerance for managed response costs: conversations need triage, handover rules and follow-up discipline, especially where local offices depend on speed to convert interest into appointments.
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Across the UK, 178 companies are actively trading with this live-chat system detected. Within live chat across the property sector, it sits sixth, at 5.1% of a 3,457-company denominator. Reported employment totals 1,307 people. Registered addresses skew towards London at 23.0% and the South East at 21.9%, with the East of England and South West each at 10.1%, then the North West at 9.0%.
Live chat in property sits in a relatively exposed contact channel. Conversations can capture names, phone numbers, addresses, budget signals and moving timelines, so retention, consent and handover practices matter. Cookie-consent obligations also tend to sit nearby, because chat widgets often run alongside analytics, forms, spam controls and mapping services. Procurement is usually a marketing-operations decision rather than a core systems replacement, but the implementation still touches customer-service scripts, branch routing and the treatment of valuation or viewing enquiries.
Adoption appears likely to remain practical rather than speculative. Property firms tend to add live chat when direct web enquiries need faster handling, but many will keep the tool as an overlay to existing branch workflows rather than rebuild their operating model around it. Vendor choice may become more bundled as website, CRM, review-management and messaging suppliers package similar functions together. That points to gradual churn between tools, with buyers prioritising response coverage, routing discipline and proof that conversations turn into appointments.
Adoption by company size
Adoption of Yomdel varies by company size across the trading UK B2C companies in this cohort. 0.2% of the 54,825 companies with under 10 employees run Yomdel (125 detected). 0.2% of the 26,843 companies with 10–50 employees run Yomdel (50 detected). 0.1% of the 3,060 companies with over 50 employees run Yomdel (3 detected). That is a 0.1% gap between the over 50 employees and under 10 employees bands.
178
Active firms
2026
5.1%
Of detected Live chat share
UK B2C
6
Median headcount
Filed accounts
345
Verified contacts
Across this cohort
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Key facts
3% of the cohort was incorporated since 2022 (7 firms), so a sizeable share is in its first few filing cycles.
This live-chat system has 5.1% detected share (178) among 3,457 B2C companies with a detectable system, just ahead of the next-ranked system at 5.0% (172).
Real Estate & Property accounts for 98.3% (175) of the B2C cohort running this live-chat system, while Legal Services contributes 1.7% (3).
London and the South East account for 23.0% (41) and 21.9% (39) of B2C firms running this live-chat system.
The cohort tends to pair live chat with wider site measurement: 70.8% (126) also run analytics and 59.6% (106) run tag management.
Live chat market share among UK B2C
What else do Yomdel-running B2C run?
Share of the 178 Yomdel-running UK companies where each technology was also detected. As of June 2026.
Where Yomdel B2C are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
6
Median headcount
£234.6K
Median UK turnover
0%
Above £5M turnover
7
Incorporated since 2022
345 verified decision-maker contacts
across these 178 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2C using Yomdel
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsOperates an online property auction platform for residential real estate. Provides property listings, marketing and auction sales services for vendors, including online valuations, catalogue…
Serves residential property owners looking to sell, including homeowners struggling to find buyers, and private buyers or property investors seeking houses, flats, bungalows and other homes.
Financial Health
HealthyHealthy · -5% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency services including property sales, lettings, and rental management. Offers property listings, buyer and tenant search tools, property valuations, block management…
Serves homeowners, property buyers, tenants, landlords, holiday-let owners and block management clients in York, Easingwold, Boroughbridge and surrounding areas.
Financial Health
StableStable · 4% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsOperates self-storage facilities offering secure units for personal, business and student use. Provides drive-up containers, packing boxes and materials, and optional removals with van and driver…
Serves households, students and businesses in Edinburgh and Glasgow, including people moving home or decluttering, students between flats or travelling, and organisations with office files,…
Financial Health
StrongStrong · Hiring · 30% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential property sales and lettings services, including property listings, buyer and tenant matching, landlord services, valuations, and property management. Also facilitates online…
Serves consumers in the local residential property market, selling to home buyers and sellers as well as landlords and tenants seeking sales, lettings and related property services in Bexhill, Little…
Financial Health
StableStable · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsOperates self-storage facilities offering rentable storage units in multiple sizes for household and business use. Provides online booking, flexible rental contracts, gated sites with CCTV, and…
Serves households, students and businesses needing self-storage across the North East, Yorkshire and Lincolnshire, including customers seeking flexible unit sizes and local access.
Financial Health
HealthyHealthy · -13% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsProvides residential letting and estate agency services, specialising in property rentals and property management. Assists landlords with letting, valuations and management, and helps tenants find…
Serves residential landlords, prospective landlords, tenants and property buyers or sellers in Bishops Cleeve, Cheltenham, Tewkesbury and surrounding areas.
Financial Health
StrongStrong · Growing, Hiring · 12% CAGR over 3y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency services including property sales, lettings, and property management. Markets homes for sale and rent, conducts valuations, and handles land and new homes sales for…
Targets residential property sellers and buyers, private landlords, tenants, and land/new homes clients in Horsham, Haywards Heath and Southwater.
Financial Health
StableStable · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 4 filingsProvides residential estate agency services including property sales and lettings. Markets houses and flats, conducts property valuations, and supports buyers, sellers, landlords and tenants with…
Serves residential property sellers, buyers, landlords and tenants in Hertfordshire, including Hitchin, Stevenage, Knebworth and Welwyn Garden City.
Financial Health
StrongStrong · Growing, Hiring · 49% CAGR over 3y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency services including property sales, lettings and valuations. Markets homes for sale and rent, supports buyers and tenants in property searches, and assists landlords…
Serves home buyers, sellers, tenants and private landlords in South Birmingham, particularly Moseley, Bournville, Kings Norton and surrounding areas.
Financial Health
StrongStrong · Hiring · 17% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales, lettings, auctions and marketing of new developments. Offers property listings, buyer and tenant registration, landlord services,…
Serves residential property buyers, tenants, sellers and landlords, plus some commercial property seekers, across the Fylde Coast and wider Lancashire/Cumbria locations listed on its property search.
Financial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate and letting agency services, including property sales, rental listings, tenant sourcing, property management and valuations. Offers a guaranteed rent scheme for landlords…
Serves UK homeowners selling or letting property, private landlords seeking rent management, tenants, home buyers, and residential property investors building portfolios.
Financial Health
StableStable · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales, lettings, tenant placement, and landlord support. Markets homes for sale and rent, manages tenancy processes, and offers property…
Serves home buyers, sellers, landlords and tenants in East London, particularly Hackney, London Fields, Bethnal Green and nearby neighbourhoods, with some focus on new homes and land clients.
Financial Health
StrongStrong · Growing, Hiring · 32% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales, lettings and valuations. Lists homes for sale and rent, assists buyers and tenants with transactions, and supports landlords with…
Serves residential property sellers, buyers, landlords and tenants in Uxbridge, Hillingdon and Denham, with additional focus on land and new homes clients.
Financial Health
HealthyHealthy · Hiring · 21% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsProvides residential estate agency and lettings services, including property sales, rental listings, valuations and property management. Also offers mortgage brokerage, conveyancing coordination,…
Serves homeowners, homebuyers, tenants, landlords and buy-to-let investors, as well as new-home developers, in residential sales and lettings markets around Bishop’s Stortford, Harlow, Saffron…
Financial Health
HealthyHealthy · 1% CAGR over 1y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency and lettings services, including property sales, rental listings, landlord services, property valuations, and marketing of new homes and land. Also supports buyers,…
Serves homeowners, property sellers, buyers, landlords, tenants and property investors in Sidcup, Bexley, Blackfen and wider South East London.
Financial Health
HealthyHealthy · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency and lettings services, including property sales, rentals, valuations and marketing. Also advises landlords and tenants, manages rental properties, and markets new…
Serves residential property buyers, sellers, tenants and landlords, plus new-home buyers and land clients, across Teesside, Middlesbrough, Stockton and Redcar.
Financial Health
StrongStrong · Growing · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services for property buyers and sellers, including property listings, sales management, valuations, marketing through major property portals, professional…
Serves homeowners, home sellers and residential property buyers in Weston-super-Mare, Bridgwater and North Somerset, including people seeking local estate agency and mortgage support.
Financial Health
StableStable · Hiring · 6% CAGR over 3y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency and lettings services, including marketing and sale of homes, rental property listings, landlord and tenant support, property valuations, and promotion of new homes…
Serves residential property buyers, sellers, tenants and landlords, plus people seeking new homes or land, in Stafford, Market Drayton, Penkridge, Whitchurch and surrounding areas.
Financial Health
StableStable · Hiring · 21% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency services including property sales, lettings, and valuations. Lists homes for sale and rent, supports buyers, sellers, landlords and tenants, and markets land and…
Serves residential property buyers, sellers, landlords and tenants, plus new homes and land customers, in Caterham, Coulsdon, Warlingham, Woldingham and surrounding Surrey/South London areas.
Financial Health
StrongStrong · Growing, Hiring · 15% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency and lettings services, including marketing and sale of properties, tenant sourcing, rental listings, property valuations, and property management for landlords.…
Serves residential property buyers, sellers, landlords and tenants in Hainault, Chigwell, Woodford and surrounding areas, including homeowners seeking valuations, private landlords, renters and…
Financial Health
StrongStrong · Growing, Hiring · 73% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsOperates a residential estate and letting agency offering property sales, lettings, and property management. Provides landlord and tenant services, property valuations, marketing of homes for sale or…
Serves homeowners, landlords, property buyers and tenants in West London, including people selling, buying, renting or letting homes, plus landlords needing property management and valuation support.
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales and lettings, property valuations, and marketing of homes. Supports buyers, sellers, landlords and tenants through the transaction…
Serves home sellers, buyers, first-time buyers, landlords and tenants in Essex, particularly around Basildon, Colchester, Wickford and Maldon, plus property developers with new homes.
Financial Health
StableStable · -4% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsOperates estate and letting agency services for residential property, including property sales, lettings and rental management. Provides property valuations, marketing of homes for sale, tenant and…
Serves consumers and private landlords involved in residential property transactions, including home buyers, sellers, renters and rental property owners in Central and South East England.
Financial Health
HealthyHealthy · 0% CAGR over 3y
Location
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Computed from 3 filingsProvides residential estate agency and letting services, including property sales, lettings, tenant sourcing, rent collection, and property management. Offers property valuations, marketing of homes…
Serves residential property sellers, buyers, landlords and tenants in Locks Heath, Whiteley, Park Gate and surrounding areas, including people seeking sales, lettings, rentals, valuations and…
Financial Health
HealthyHealthy · Hiring · 12% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, online listings, property search, and home valuation tools. Markets homes using photography, video, and digital campaigns, and…
Serves homeowners selling residential property and buyers searching for homes across Scotland, with emphasis on Renfrewshire, North Ayrshire, Glasgow and surrounding areas.
Financial Health
StrongStrong · Hiring · 30% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales, lettings, and property management. Offers property valuations, marketing of homes for sale, tenant and landlord services, and…
Serves home buyers, sellers, tenants, landlords, buy-to-let investors and new homes developers in South West London and North Surrey.
Financial Health
StableStable · Hiring · 23% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency and lettings services, marketing properties for sale and rent, arranging property valuations, managing landlord lettings, and assisting buyers and tenants with…
Serves homeowners, landlords, homebuyers and tenants seeking residential property sales, lettings and mortgage support across Northumberland, Gateshead, Newcastle upon Tyne, Durham and Cumbria.
Financial Health
StrongStrong · Hiring · 11% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides self‑storage facilities for personal and business use, offering storage units and container storage in various sizes. Also supplies related services including removals support, packing…
Serves consumers, students and businesses needing storage in London, Manchester, Bristol and Bath, including households, long-term personal users, stock-holding businesses and organisations with…
Financial Health
StableStable · Hiring · 9% CAGR over 4y
Location
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Computed from 3 filingsProvides residential estate agency services including property sales, lettings and property management. Markets homes, arranges valuations and viewings, supports buyers and sellers through…
Serves home buyers, property sellers, renters, student tenants and residential landlords in Cardiff, Penarth, Barry, Caerphilly and Bristol.
Financial Health
HealthyHealthy · Hiring · 14% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency and lettings services, including marketing and sale of homes, rental property management, tenant placement, property valuations, and guidance for buyers, sellers,…
Serves residential property buyers, sellers, landlords and tenants in Denbighshire, Conwy, Flintshire and nearby areas, including people looking to buy, sell, rent or let homes.
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 5y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency and lettings services, including marketing and sale of properties, rental listings, tenant placement, landlord services, property valuations, and support for…
Serves residential property buyers, sellers, tenants and landlords in Maidstone, Medway, Bearsted, Loose and surrounding areas, including homeowners seeking valuations and landlords looking for…
Financial Health
HealthyHealthy · Hiring · 145% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, rental listings, landlord and tenant support, property valuations, and marketing of homes and new developments.
Serves homeowners, property buyers, private landlords and tenants looking to sell, buy, let or rent residential property across Burnley, Preston, Hyndburn and surrounding areas.
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales and lettings. Markets homes for sale and rent, conducts property valuations, and supports buyers, sellers, landlords, and tenants…
Serves residential property sellers, buyers, landlords and tenants in Plumstead, Woolwich, Thamesmead and surrounding South East London areas, including Greenwich and Bexley boroughs.
Financial Health
StableStable · -3% CAGR over 4y
Location
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Computed from 3 filingsProvides residential estate agency and lettings services, including property sales, marketing and valuations, rental listings, tenant placement, and landlord services. Also offers access to mortgage…
Serves residential property buyers, sellers, renters and landlords in Surrey, from first-time buyers and tenants to homeowners and owners of larger country properties seeking sales or lettings…
Financial Health
StableStable · 0% CAGR over 2y
Location
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Computed from 4 filingsProvides residential estate agency services including property sales, lettings and property management. Markets homes and rental properties, conducts valuations, supports buyers and landlords, and…
Serves consumers in Brighton & Hove and surrounding areas, including home buyers, renters, property sellers and private landlords seeking residential sales and lettings services.
Financial Health
WeakWeak · -5% CAGR over 3y
Location
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Computed from 3 filingsProvides residential estate agency services including property sales, lettings, and property management. Also offers block management, land and development sales, new homes marketing, property…
Serves consumers and property owners, including home sellers, buyers, tenants, landlords, property investors, developers and block management clients in Brighton, Hove, Portslade and Preston Park.
Financial Health
WeakWeak · Hiring · 8% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales and lettings, marketing of homes, property valuations, and support for buyers, sellers, landlords and tenants. Operates an online…
Serves residential property sellers, buyers, private landlords and tenants in Bebington, Bromborough and Port Sunlight.
Financial Health
HealthyHealthy · Hiring · 6% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides residential estate agency services including property sales and lettings, marketing homes for vendors and landlords, arranging property valuations, and supporting buyers and tenants with…
Serves residential property sellers, buyers, landlords and tenants, including students, in Uxbridge, Hillingdon, West Drayton, Iver, Denham, Ickenham and surrounding areas.
Financial Health
HealthyHealthy
Location
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Financial sub-scores
Computed from 5 filingsProvides residential estate agency services including property sales, lettings and property management. Markets homes for sale and rent, offers property valuations, tenant‑find services and support…
Serves B2C property customers across North East England, including home buyers, sellers, renters and students, plus B2B/B2C landlords and property investors seeking lettings, tenant find and property…
Financial Health
StableStable · -4% CAGR over 5y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, lettings and property management. Markets properties on online portals, arranges viewings, vets prospective tenants, and supports…
Serves homeowners, property sellers, buyers, landlords and tenants in Windsor and the surrounding area, including personal and some commercial property clients.
Financial Health
StableStable · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, rental listings, landlord management and tenant services. Also offers property valuations, mortgage advice,…
Serves homeowners, property sellers and buyers, landlords, tenants, HMO landlords, land developers and people seeking property-related advice, primarily in Crawley and surrounding West Sussex areas.
Financial Health
HealthyHealthy · -2% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides independent mortgage advice and brokerage services, helping clients secure home purchase, remortgage and buy‑to‑let mortgages. Also advises on life insurance and protection policies and…
Sells to consumers seeking residential or buy-to-let mortgages, remortgages, life cover and insurance, including first-time buyers, homebuyers, landlords and NHS workers.
Financial Health
WeakWeak · -33% CAGR over 2y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, lettings and management. Markets homes, land and new developments, offers property valuations, and supports landlords, tenants…
Serves homeowners, property buyers, landlords, tenants and students in Aberystwyth, Aberaeron and Machynlleth, including people seeking residential sales, lettings and valuations.
Financial Health
HealthyHealthy · Hiring · 4% CAGR over 4y
Location
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Computed from 4 filingsProvides residential estate agency services including property sales, lettings and rentals. Offers property valuations, landlord and tenant services, portfolio management, refurbishment coordination,…
Serves homeowners, landlords, property investors, buyers and tenants seeking residential property support in Ealing, Acton, Park Royal and West London.
Financial Health
WeakWeak
Location
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Computed from 3 filingsProvides residential property estate agency services including property sales, lettings and management. Offers property valuations, marketing of homes, support for buyers and tenants, mortgage and…
Serves homeowners, landlords, property buyers and tenants in Staines-upon-Thames, Ashford, Surrey and Middlesex, with additional services for residential property investors and new homes developers.
Financial Health
StrongStrong · Hiring · 10% CAGR over 2y
Location
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Computed from 4 filingsProvides residential estate and letting agency services, including property sales, lettings, valuations, and marketing of homes. Supports buyers, sellers, landlords, and tenants with property…
Serves homeowners looking to sell, prospective homebuyers, private landlords and renters in Maidstone, Medway, Chatham and surrounding Kent towns.
Financial Health
StrongStrong · Hiring · 115% CAGR over 3y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales, lettings, and rental property management. Markets homes, arranges viewings, conducts valuations, and supports landlords and…
Serves homeowners, flat sellers, buyers, renters and residential landlords in Stoke Newington and neighbouring communities, including first-time landlords and owners seeking local property support.
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
Location
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Computed from 4 filingsProvides residential estate agency services including property sales and lettings. Offers online property valuations, marketing of homes for sale or rent, tenant and buyer guidance, and property…
Serves residential property sellers, buyers, landlords and tenants in and around Woodford Green, including homeowners selling homes and landlords seeking lettings or property management support.
Financial Health
StrongStrong · Hiring · 10% CAGR over 3y
Location
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Computed from 5 filingsProvides residential estate agency and lettings services, including property sales, rental listings, tenant placement, landlord support, property valuations and HMO management, and facilitates…
Serves homeowners, buyers, landlords, tenants, HMO property owners and land developers in Chelmsford and the surrounding Essex areas.
Financial Health
StableStable · 2% CAGR over 4y
Location
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Computed from 5 filingsProvides residential estate agency services including property sales and lettings. Offers property valuations, marketing of homes, and support for sellers, landlords, buyers, and tenants, including…
Serves local home sellers, buyers, landlords and renters in Wembley and Brent, targeting residential property customers seeking sales, lettings, valuations and property alerts.
Financial Health
HealthyHealthy · -6% CAGR over 4y
Location
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How Yomdel usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2C companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2C companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Yomdel is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
How many UK B2C companies use Yomdel?
What share of UK B2C companies run Yomdel?
How is Yomdel usage detected?
What size B2C companies use Yomdel in the UK?
What do Yomdel-running B2C companies also run?
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