B2B Companies Using Freshworks in the UK: 264 Active Firms (2026)
B2B support-tech users in the UK sell to other organisations and manage service, sales and account enquiries through website tooling.
For business-to-business operators, this customer-service stack usually sits between web forms, live chat, sales handover and account-management workflows. Adoption tends to signal a company that has moved beyond ad hoc inboxes: support ownership is named, response time matters, and sales or customer-success teams need a shared view of enquiries. Buying centres are typically operations, revenue leadership and customer support rather than IT alone; deployments are often modest at first, then tied into CRM, analytics and identity controls as customer volume rises.
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There are 264 active UK companies running this support-tech platform. It accounts for 5.8% of detected live-chat adoption in the relevant sector, placing it sixth in a 4,573-company comparison. The regional skew is southern: London accounts for 25.0%, the South East 16.3% and the South West 9.5%, ahead of the North West at 8.3% and East Midlands at 7.6%. Reported employment across the cohort totals 1,789 people.
Business-to-business support stacks sit across marketing, sales and service, so the compliance perimeter is usually privacy and communications law rather than a single sector licence. PECR covers direct marketing by live calls, automated calls, electronic mail and fax. ICO guidance treats emails or texts to corporate bodies differently from consumer messages: PECR consent is not required, but senders must identify themselves and provide a valid opt-out address. UK GDPR still applies to personal data in business-contact records, and live-call activity should be screened against CTPS and TPS.
Adoption appears likely to remain concentrated among service-led firms that need more structure than shared inboxes but do not yet run large contact-centre estates. The category tends to be bought alongside website analytics, security controls and content tooling, which points to web-operations ownership rather than stand-alone support procurement. Migration pressure is likely to come from ticket volumes, customer-success reporting and privacy controls, while consolidation may favour suites that connect chat, email, knowledge base and account records without forcing a full service-desk rebuild.
Adoption by company size
Adoption of Freshworks rises with company size across the trading UK B2B companies in this cohort. 0.2% of the 76,784 companies with under 10 employees run Freshworks (147 detected). 0.3% of the 31,788 companies with 10–50 employees run Freshworks (101 detected). 0.5% of the 3,773 companies with over 50 employees run Freshworks (19 detected). That is a 0.3% gap between the over 50 employees and under 10 employees bands.
264
Active firms
2026
5.8%
Of detected Live chat share
UK B2B
8
Median headcount
Filed accounts
611
Verified contacts
Across this cohort
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Key facts
About 10% of the trading cohort reports turnover above £5M (28 of 264 firms) — the rest sits below that revenue band.
4% of the cohort was incorporated since 2022 (13 firms), so a sizeable share is in its first few filing cycles.
Within B2B websites with a detectable live-chat system, this platform accounts for 5.8% (264) of 4,573 companies, behind five higher-share systems.
London accounts for 25.0% (66) of B2B firms running this live-chat system, followed by the South East at 16.3% (43).
Sector tags overlap: SaaS accounts for 38.6% (102) of the cohort, followed by IT services and managed services at 24.6% (65).
The stack is often paired with web-publishing and analytics tooling: 59.5% (157) also run a content-management system and 59.1% (156) run website-analytics software.
B2B email and text campaigns to corporate bodies do not need PECR consent, but senders must identify themselves, provide a valid opt-out address and comply with UK GDPR where personal data is processed.
Live chat market share among UK B2B
What else do Freshworks-running B2B run?
Share of the 264 Freshworks-running UK companies where each technology was also detected. As of June 2026.
Where Freshworks B2B are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
8
Median headcount
£669.8K
Median UK turnover
10.6%
Above £5M turnover
13
Incorporated since 2022
611 verified decision-maker contacts
across these 264 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2B using Freshworks
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 4 filingsProvides a contact data platform that helps sales and recruitment teams find professional email addresses and phone numbers. Offers a searchable database, Chrome extension, API access, data…
Serves B2B sales teams, recruiters, recruitment coordinators, and data/operations teams at startups, mid-market firms, and Fortune 500 companies.
Financial Health
StrongStrong · Growing · 0% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides marketing automation and performance tracking software including lead tracking and distribution, call tracking, email and SMS marketing, click tracking, cloud phone systems, suppression list…
Serves B2B marketing and operations teams, lead generators, and firms in insurance, financial services, and home services that manage high-volume leads, calls, clicks, email, SMS, and partner…
Financial Health
StrongStrong · Growing, Hiring · 28% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides an online contact discovery and outreach platform offering email and phone lookup for professionals. Includes a searchable database, Chrome extension, data enrichment tools, API access,…
Serves B2B sales teams, recruiters, recruitment coordinators and growth teams, including users in Fortune 500 companies and startups seeking professional contact data for prospecting, hiring and…
Financial Health
StrongStrong · Hiring · 22% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides a crowdsourced cybersecurity platform that connects organisations with security researchers to identify software and infrastructure vulnerabilities. Offers bug bounty programmes, penetration…
Serves security buyers and teams at enterprises and public-sector organisations, especially in financial services, healthcare, retail, automotive, technology and security companies.
Financial Health
StrongStrong · Hiring · 39% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides managed IT services and cloud desktop solutions including virtual desktop infrastructure, hosted desktops, and Windows 365 environments. Also offers cybersecurity support, compliance-focused…
Serves regulated B2B organisations, especially financial services firms and operators of critical national infrastructure, targeting IT, compliance and risk leaders within these sectors.
Financial Health
HealthyHealthy · Growing, Hiring · 41% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides 24/7 contact centre services including telephone answering, virtual receptionist support, inbound call handling, outbound calling campaigns, and managed live chat. Also offers direct mail…
Serves B2B clients worldwide, from large corporates and SMEs to sole traders, including software firms and organisations seeking outsourced customer communications, marketing support and fulfilment…
Financial Health
HealthyHealthy · -1% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsDevelops and supplies Compucare hospital management software for private healthcare providers and NHS units, including patient administration and electronic patient record systems, appointment…
Serves private healthcare providers and NHS organisations, including private hospital groups, independent hospitals and clinics, NHS private patient units, therapy and orthotic departments, and…
Financial Health
HealthyHealthy · Profitable, Hiring · 10% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides human‑operated live chat services for business websites. Agents engage visitors in real time, answer enquiries, qualify sales leads, and help book appointments, acting as an outsourced…
Serves businesses with customer-facing websites, especially professional services firms such as law firms and accountants, seeking support for online enquiries, lead generation and visitor engagement.
Financial Health
StableStable · Hiring · 52% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsDevelops finance process automation software for enterprises, including accounts receivable and payable automation, invoice processing and capture, collections and credit management, e‑invoicing,…
Serves B2B enterprise finance organisations, including CFOs and accounts payable, accounts receivable, payments and treasury teams managing global finance operations and B2B payment processes.
Financial Health
StableStable · -65% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides HR and payroll software and services, including payroll processing, payroll outsourcing, and payroll bureau software. Offers HR management tools for absence tracking, performance management,…
Serves UK businesses’ HR, payroll and finance teams, including small businesses and employers in education, facilities management, financial services, retail, manufacturing, sport and leisure,…
Financial Health
StableStable · Hiring · 18% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides an email and contact data platform for sales and recruitment teams. Offers email and phone lookup, a Chrome extension, prospect search portal, outreach campaign tools, AI email…
Serves B2B sales teams, recruiters and hiring teams, from startups to Fortune 500 companies, that need professional contact data for prospecting and outreach.
Financial Health
StrongStrong · Hiring · 8% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides managed technology services including IT support, managed print services, cybersecurity, cloud and digital transformation solutions, and unified communications. Supports and maintains…
Sells to businesses of all sizes needing managed IT, print, security, communications and digital transformation support, and also serves Scottish public sector organisations through…
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 5y
Location
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Computed from 5 filingsDevelops unified communications software for telecom service providers, including PBX, collaboration apps, contact centre tools, and hosting infrastructure. Provides a platform for deploying and…
Sells to telecom service providers, UCaaS providers and channel partners that serve business customers, including providers managing multi-tenant, white-label communications services for SMEs and…
Financial Health
StrongStrong · Growing · 0% CAGR over 5y
Location
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Computed from 4 filingsProvides managed IT services for businesses, including technical support, IT consultancy and strategy, hardware and software procurement, cybersecurity services, and network installation and…
Serves UK small and medium-sized businesses and growing teams, including financial start-ups and local companies seeking an outsourced technology partner.
Financial Health
HealthyHealthy · 0% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides managed IT support and cybersecurity services for businesses, including device and network monitoring, cloud services, Microsoft 365 management, backup and disaster recovery, email and…
Serves SMBs across Lancashire and the North West, including accountancy, legal, professional services, manufacturing, private healthcare, leisure and tourism businesses.
Financial Health
StrongStrong · Growing, Hiring · 15% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides software infrastructure and platform technology for wealth management firms, enabling financial advisers and discretionary managers to operate investment platforms, manage client portfolios,…
Serves B2B wealth management firms, private banks, platform operators, consolidators, financial advisers and discretionary fund managers that need institutional-grade infrastructure for client…
Financial Health
StrongStrong · Hiring · 6% CAGR over 4y
Location
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Computed from 5 filingsProvides Equinox, a cloud-based intellectual property management system used by law firms and corporate IP teams to manage patents, trademarks and designs, including docketing, case and document…
Sells to IP professionals at law firms and corporate IP departments, including enterprise-scale law firms and businesses managing patent, trademark and design portfolios globally.
Financial Health
StrongStrong · Growing, Hiring · 11% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT support and consultancy for businesses, including helpdesk support, cybersecurity services, backup and disaster recovery, cloud computing solutions, managed telecommunications,…
Serves businesses in the North West that need outsourced IT support, cybersecurity, cloud, backup, and telecoms support, particularly organisations without the time or in-house capacity to manage…
Financial Health
StableStable · Hiring · 41% CAGR over 4y
Location
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Computed from 5 filingsDevelops software for managing and operating Cisco-based conferencing and collaboration systems, including meeting scheduling tools, self-service conferencing apps, device management and automation,…
Serves security-conscious government, defence, police, enterprise and education organisations using Cisco collaboration infrastructure, including large public-sector and regulated teams with data…
Financial Health
StableStable · Hiring · 29% CAGR over 4y
Location
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Computed from 5 filingsProvides AI-powered conversation intelligence software for contact centres, analysing customer interactions, delivering real-time guidance to agents, automating quality assurance scoring, and…
Serves contact centres and customer experience teams in financial services, insurance, credit unions, consumer goods and services, utilities and healthcare, including operations, QA, sales, fraud and…
Financial Health
StrongStrong · Hiring · 20% CAGR over 4y
Location
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Computed from 4 filingsDevelops software for remote desktop access, remote IT support and device management. Provides platforms for connecting to and controlling computers and equipment remotely, monitoring endpoints,…
Serves private users, small businesses, enterprise IT teams, managed service providers and OEMs, plus nonprofits and education. Industry audiences include automotive, agriculture, logistics,…
Financial Health
StrongStrong · Hiring · 41% CAGR over 4y
Location
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Computed from 5 filingsProvides a data platform for sales and marketing teams in scientific industries. Aggregates data on researchers, organisations, grants, publications, clinical trials, events and purchasing activity…
Serves B2B sales and marketing teams at life science suppliers, startups and CROs targeting biotech, pharmaceutical and academic research organisations, from small firms to large industry players.
Financial Health
HealthyHealthy · -63% CAGR over 4y
Location
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Computed from 5 filingsProvides managed detection and response (MDR) services for Microsoft 365 environments, including 24/7 security monitoring, threat detection, and incident triage using Microsoft Defender and Sentinel.…
Sells to security-conscious mid-market organisations, particularly Microsoft 365 users, whose IT and security teams need enterprise-grade cyber monitoring without building an in-house SOC.
Financial Health
StrongStrong · Hiring · 11% CAGR over 4y
Location
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Computed from 3 filingsDevelops and provides software for cybersecurity and privacy management, including risk assessments, compliance reporting, policy management, security programme planning, staff training modules, and…
Sells to businesses needing cybersecurity, privacy and compliance management, including teams responsible for risk, security and governance. Targets organisations working to meet frameworks such as…
Financial Health
StrongStrong · Growing, Hiring · 41% CAGR over 2y
Location
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Computed from 4 filingsProvides cloud consulting and managed services focused on the Microsoft ecosystem, including tenant and data migrations, email archiving, Microsoft 365 security deployment, data governance and…
Serves business organisations using Microsoft 365 and cloud platforms, particularly regulated enterprises such as pharmaceutical companies, with buyers in IT, security, compliance, data governance…
Financial Health
StrongStrong · Growing, Hiring · 10% CAGR over 3y
Location
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Computed from 5 filingsProvides consulting and implementation services for enterprise service management (ESM) and IT service management (ITSM) platforms, including platform selection, system migration, integrations, and…
Serves enterprise and mid-market organisations with ITSM/ESM needs, including MSPs, government departments, financial services, aerospace and defence, broadcasting and media, typically engaging CIOs,…
Financial Health
StrongStrong · Hiring · 54% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT support and consultancy for businesses, charities and schools, including disaster recovery, data backup, cybersecurity, Microsoft 365, VoIP telephony, hosted desktops, hardware…
Sells to small and medium-sized businesses, charities and schools, primarily as a B2B and nonprofit/public-sector IT buyer market. Targets organisations needing ongoing IT support, data protection…
Financial Health
StrongStrong · Hiring · 9% CAGR over 4y
Location
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Computed from 5 filingsDevelops and supplies cloud-based workforce and finance software for NHS organisations, including systems for staff expenses, time and attendance, absence monitoring, electronic forms, and online…
Serves NHS organisations and public healthcare bodies, including major Trusts, commissioning support units and NHS Blood & Transplant, targeting health service managers and workforce or finance teams.
Financial Health
StrongStrong · Growing · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides inventory, order and warehouse management software for wholesale and multichannel ecommerce businesses. Platform synchronises stock, processes B2B and B2C orders, supports barcode warehouse…
Serves mid-market wholesale distributors and multichannel ecommerce sellers, including food and drink, jewellery, home and kitchen, and marketplace retail businesses.
Financial Health
StrongStrong · Growing, Hiring · 41% CAGR over 4y
Location
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Computed from 4 filingsDevelops and supplies EMiR, an ERP and job management software system for electro‑mechanical repair, sales and service businesses. Provides modules for job costing, asset management, order…
Serves B2B electro-mechanical repair, sales and service companies, from small businesses to large corporate organisations, with buyers responsible for operations, job costing, asset management, stock…
Financial Health
StrongStrong · Hiring · 10% CAGR over 3y
Location
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Computed from 5 filingsProvides managed web hosting and infrastructure services including cloud hosting, managed cloud servers, dedicated and bare‑metal servers, and colocation in data centres. Also offers server…
Serves B2B customers needing UK-based hosting infrastructure, including ecommerce retailers on Magento, organisations running cloud or dedicated servers, colocation buyers, and teams with security,…
Financial Health
StableStable · -1% CAGR over 4y
Location
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Computed from 4 filingsDevelops cloud-based software for multi-day tour operators and travel companies. Platform provides tools for marketing, sales, itinerary building, booking management, operations, vendor coordination,…
Serves B2B travel companies, including multi-day tour operators, adventure travel firms, leisure travel agencies, inbound operators and destination management companies handling custom, private,…
Financial Health
HealthyHealthy · 0% CAGR over 3y
Location
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Computed from 3 filingsDevelops and operates a digital B2B platform that connects tourism product suppliers with distributors and booking systems. Enables businesses to manage booking channels, distribute tourism products,…
Serves tourism-sector organisations, including suppliers seeking bookings, distributors sourcing products, destination bodies running local campaigns, and booking-system providers with UK client…
Financial Health
StableStable · Hiring · 29% CAGR over 2y
Location
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Computed from 3 filingsProvides cloud-based hosted desktop services delivering remote access to business applications and data. Offers managed IT services, Microsoft 365 and Azure support, VoIP telephony, web hosting,…
Serves businesses needing remote IT access and outsourced support, including multi-office organisations and sector pages for accountants, legal firms, recruitment agencies and charities.
Financial Health
HealthyHealthy · Hiring · 7% CAGR over 2y
Location
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Computed from 4 filingsDevelops and operates a B2B advertising platform that uses data and AI to identify target business audiences, run advertising campaigns across digital and media channels, and provide account‑level…
Serves B2B marketing teams and advertisers at companies seeking to reach business decision-makers, including marketing directors and demand generation teams using paid media across social, search,…
Financial Health
StrongStrong · Hiring · 78% CAGR over 3y
Location
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Computed from 5 filingsProvides data management and analytics software and services, including reporting, predictive modelling, and data integration platforms. Develops tools for clinical audit, procurement intelligence,…
Serves B2B and public sector organisations, particularly housing associations, financial services firms such as building societies, healthcare providers and NHS trusts, plus procurement and…
Financial Health
StableStable · -67% CAGR over 4y
Location
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Computed from 4 filingsProvides business telecommunications services including mobile phone plans, VoIP phone systems, internet connectivity, IoT and vehicle tracking solutions, and fleet installation services, advising…
Serves B2B customers across industries, from independent traders and small firms to large international companies, primarily in Scotland and the UK, with complex communication requirements.
Financial Health
WeakWeak · 0% CAGR over 3y
Location
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Computed from 5 filingsDevelops email security software that filters phishing, malware, and business email compromise. Provides DMARC management for email authentication, cloud email archiving for compliance and storage,…
Serves businesses and organisations seeking email security, compliance and archiving, particularly IT and security teams using Microsoft 365 or Gmail and needing protection against phishing,…
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 4y
Location
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Computed from 4 filingsDevelops cloud-based business management and CRM software for the kitchen, bedroom and bathroom (KBB) industry, including product pricing databases, quoting tools, sales management features,…
Serves B2B customers in the kitchen, bedroom and bathroom (KBB) industry, particularly businesses and teams that quote, sell and manage customer relationships for fitted interior products.
Financial Health
StableStable · -68% CAGR over 3y
Location
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Computed from 5 filingsProvides a no-code data capture platform that converts paper forms into digital workflows. Offers tools to build forms, collect data via mobile and web apps, manage submissions, generate reports, and…
Serves businesses of all sizes, including small firms and teams in agriculture, arboriculture, electrical engineering, facilities management, fire safety, production, water compliance and business…
Financial Health
StrongStrong · Growing, Hiring · 50% CAGR over 4y
Location
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Computed from 3 filingsDevelops data quality software that cleans, matches, deduplicates and standardises datasets. Provides on‑premise tools with AI‑driven entity resolution, data profiling, address verification and…
Serves SME businesses and security-conscious organisations with business users or data teams that need on-premise data handling, including those with compliance or data exposure concerns.
Financial Health
StrongStrong · Growing · 0% CAGR over 2y
Location
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Computed from 5 filingsDevelops software and data analytics systems for the rail industry, using GPS, sensor and operational data to monitor vehicles, analyse performance, manage fleets, report incidents, and provide…
Sells to B2B customers in the rail sector, including train operating companies, rail infrastructure managers and transport network teams responsible for fleet performance, incidents and overhead line…
Financial Health
HealthyHealthy · Hiring · 21% CAGR over 4y
Location
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Computed from 5 filingsProvides data management and analytics platforms and services, including LUCENT360, offering data integration, reporting, dashboards and predictive modelling. Develops tools for procurement…
Sells to organisations needing data analytics and reporting, especially housing associations, building societies, healthcare providers and NHS trusts, plus procurement teams and public sector bodies…
Financial Health
StrongStrong
Location
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Computed from 5 filingsProvides cloud consulting, migration, optimization, and managed operations services for businesses using platforms such as Google Cloud and AWS. Also implements and administers Google Workspace, and…
Serves businesses and public sector organisations using cloud platforms, including e-commerce, retail, financial services, fintech, gaming, ISVs, startups, scale-ups, gambling and betting companies.
Financial Health
StrongStrong · Hiring · 50% CAGR over 4y
Location
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Computed from 5 filingsProvides Microsoft cloud consultancy and development services, including SharePoint Online migrations, Power Platform application development, governance, and managed support. Develops Casper365…
Serves enterprise and mid-market organisations, Microsoft partners, and public sector or charity bodies, with emphasis on regulated financial services, pharmaceuticals/biotech, professional services…
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 4y
Location
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Computed from 3 filingsProvides cloud-based AML, KYC and KYB compliance software that automates customer onboarding, identity and business verification, risk assessment, sanctions and PEP screening, and reporting,…
Serves businesses with AML obligations, particularly accounting firms, law and conveyancing practices, real estate firms and financial services organisations, including compliance and onboarding…
Financial Health
StrongStrong · Hiring · 21% CAGR over 2y
Location
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Computed from 5 filingsProvides cloud-based medical imaging management systems for healthcare providers, including PACS and vendor-neutral archive platforms, image storage, sharing and viewing tools, remote diagnostic…
Serves NHS organisations, private healthcare providers and international health systems, targeting radiology, cardiology, ophthalmology, screening, reporting and clinical teams that manage or access…
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 4y
Location
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Computed from 5 filingsDevelops and provides cloud-based software for construction project management, including procurement, cost tracking, invoicing, supplier management, scheduling and workforce administration, with…
Sells to construction businesses and contractors, targeting project, procurement, finance and site management teams involved in supplier purchasing, project costing, invoicing, workforce tracking and…
Financial Health
StrongStrong
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Computed from 5 filingsDevelops cloud-based financial and operational reporting software for consolidating data across multiple entities. Provides dashboards, budgeting and forecasting tools, and automated reports…
Serves finance teams in multi-entity businesses and accountancy practices managing client reporting, particularly organisations using Xero, QuickBooks, Sage, spreadsheets and related finance systems.
Financial Health
StrongStrong · Growing, Hiring · 46% CAGR over 4y
Location
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Computed from 5 filingsProvides outsourced services to pharmaceutical and life sciences companies, including medical and scientific communications, regulatory submission support, pharmacovigilance monitoring, patient and…
Serves life sciences and healthcare companies, especially pharmaceutical and biotech teams, seeking to engage HCPs, patients, caregivers and consumers across global healthcare markets.
Financial Health
WeakWeak · -56% CAGR over 5y
Location
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How Freshworks usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2B companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2B companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Freshworks is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
How many UK B2B companies use Freshworks?
What share of UK B2B companies run Freshworks?
How is Freshworks usage detected?
What size B2B companies use Freshworks in the UK?
What do Freshworks-running B2B companies also run?
Can I get contact details for these companies?
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