B2B Companies Using LiveChat in the UK: 345 Active Firms (2026)
UK B2B firms running live chat on their websites use real-time messaging to qualify buyers, support accounts and route enquiries.
For business-to-business suppliers, a deployed live-chat system usually sits between marketing operations, sales development and customer support rather than within a purely technical stack. It helps triage quote requests, identify existing accounts, route product questions and keep procurement-led conversations moving when forms would add friction. Adoption tends to signal an inbound channel with enough volume to justify monitored hand-offs, written playbooks and some CRM discipline. The fit is less obvious for micro-firms with owner-managed sales, and clearer for mid-market suppliers where account teams need to capture intent before a buyer books a call or opens a ticket.
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The UK adoption cohort contains 345 actively trading companies running this chat stack, making it a relatively selective slice of business-to-business suppliers rather than a default website feature. Reported employment totals 3,295 people. Within the live-chat category, the stack ranks fifth, at 7.5% detected share across 4,573 sector sites. Registered offices skew towards the North West and London, each at 17.7%, followed by the South East at 13.3%, which points to a mix of regional wholesale and service operators alongside capital-based sales teams.
Regulation follows the underlying activity rather than the presence of chat on the site. A supplier using chat for finance, telecoms, professional services or managed services may inherit sector duties, while the contact capture itself brings UK GDPR into scope whenever staff names, work emails or conversation transcripts identify individuals. PECR also matters once a chat enquiry becomes email, text or telephone follow-up. ICO guidance treats corporate subscribers differently for electronic mail, but senders still need to identify themselves, offer a valid opt-out route and screen live marketing calls against CTPS and TPS where required.
Adoption appears to be moving from simple widget placement towards tighter qualification, account routing and consent handling. Suppliers with sales-led onboarding tend to keep chat when it shortens the path from website visit to booked conversation; those with low enquiry volume may treat it as an unattended support channel and remove it during site rebuilds. Vendor bundling with CRM, marketing automation and helpdesk tools is likely to keep procurement fragmented. The scarcer cohort is not adopters themselves, but firms using chat with consistent staffing, documented follow-up rules and clean handover into account management.
Adoption by company size
Adoption of LiveChat rises with company size across the trading UK B2B companies in this cohort. 0.2% of the 76,784 companies with under 10 employees run LiveChat (190 detected). 0.4% of the 31,788 companies with 10–50 employees run LiveChat (129 detected). 0.8% of the 3,773 companies with over 50 employees run LiveChat (31 detected). That is a 0.6% gap between the over 50 employees and under 10 employees bands.
345
Active firms
2026
7.5%
Of detected Live chat share
UK B2B
9
Median headcount
Filed accounts
876
Verified contacts
Across this cohort
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Key facts
About 16% of the trading cohort reports turnover above £5M (56 of 345 firms) — the rest sits below that revenue band.
3% of the cohort was incorporated since 2022 (12 firms), so a sizeable share is in its first few filing cycles.
This live-chat system ranks fifth by detected share within B2B, at 7.5% (345) of 4,573 companies with a detectable live-chat system.
North West and London each account for 17.7% (61) of B2B firms running this live-chat system, followed by the South East at 13.3% (46).
The cohort skews towards supplier-led sectors: Wholesale & Distribution accounts for 27.5% (95), Advanced Manufacturing for 14.8% (51), and IT Services & Managed Services for 9.9% (34).
Adjacent web tooling is common, with 60.3% (208) also showing tag-management software and 53.3% (184) showing analytics software.
The ICO says PECR's electronic-mail rule does not apply to corporate subscribers, but UK GDPR still applies where business-contact data is processed.
Live chat market share among UK B2B
Share of the 4,573 UK B2B with a detectable system. As of June 2026.
What else do LiveChat-running B2B run?
Share of the 345 LiveChat-running UK companies where each technology was also detected. As of June 2026.
Where LiveChat B2B are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
9
Median headcount
£1M
Median UK turnover
16.2%
Above £5M turnover
12
Incorporated since 2022
876 verified decision-maker contacts
across these 345 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2B using LiveChat
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 3 filingsDevelops software testing and quality assurance tools, including a code‑free test automation platform for enterprise applications. Supports user acceptance, regression and manual testing, test…
Serves enterprise organisations and their IT, QA, ERP and business-user teams, especially those running SAP, Oracle EBS, Infor, IBM i, Salesforce, Workday or IFS applications.
Financial Health
StrongStrong · Growing · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsDevelops cloud‑based software for project and portfolio management, strategic planning, and resource management. Provides tools for prioritising initiatives, forecasting outcomes, analysing portfolio…
Serves large and global organizations, especially PMOs, portfolio leaders and executives managing complex project portfolios in aerospace and defense, automotive, financial services, consumer goods,…
Financial Health
StrongStrong · Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsManufactures and supplies commercial washroom fixtures and accessories, including taps, soap dispensers, hand dryers, basins, mirrors, toilets and dispensers. Also provides washroom design support…
Serves B2B buyers including developers, architects, contractors, corporate customers, blue-chip firms and SMEs working on commercial, education, leisure, retail, transport, healthcare and other…
Financial Health
StrongStrong · Profitable, Growing, Hiring · 14% CAGR over 1y
Location
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Financial sub-scores
Computed from 2 filingsSupplies business utilities including water services, commercial waste collection, environmental services, and broadband and phone connectivity. Manages utility accounts and contracts for businesses,…
Serves UK businesses of all sizes, including small businesses and multi-premise organisations, that need business utility accounts across water, waste, broadband and phone services; also works with…
Financial Health
StrongStrong · Hiring · 16% CAGR over 1y
Location
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Financial sub-scores
Computed from 5 filingsSupplies and sources enterprise IT hardware including servers, networking equipment, AI GPUs, firewalls, and business computers. Provides refurbished equipment, hardware rental, third‑party…
Serves B2B IT buyers, from SMEs to enterprise network and data centre teams, plus education organisations, needing to buy, rent, maintain, trade in or dispose of enterprise IT hardware.
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsProvides managed detection and response (MDR) services for Microsoft 365 environments, including 24/7 security monitoring, threat detection, and incident triage using Microsoft Defender and Sentinel.…
Sells to security-conscious mid-market organisations, particularly Microsoft 365 users, whose IT and security teams need enterprise-grade cyber monitoring without building an in-house SOC.
Financial Health
StrongStrong · Hiring · 11% CAGR over 4y
Location
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Computed from 3 filingsDevelops software and provides IT services for original equipment manufacturers focused on aftersales operations. Offers SaaS applications for diagnostics, service analytics, content management, and…
Serves global OEMs, particularly in automotive and engineering, with buyers involved in aftersales, diagnostics, service analytics, technical publications and digital transformation.
Financial Health
StrongStrong · Profitable · -1% CAGR over 2y
Location
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Computed from 5 filingsProvides cloud-based survey and research software for creating, distributing and analysing online surveys. Platform includes tools for market research, customer and employee experience measurement,…
Serves B2B and public-sector teams running research, customer experience and employee experience programmes, including market research, CX and HR teams across gaming, automotive, education,…
Financial Health
StrongStrong · Hiring · 24% CAGR over 4y
Location
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Computed from 2 filingsSupplies electrical cables, cable accessories, and related equipment including cable cleats, glands, joints, terminations, surge arresters, and tools. Provides cable cutting and kitting services and…
Serves industrial and commercial organisations across the UK, including utilities, rail operators and contractors, EV charging installers, oil and petrochemical firms, and power generation,…
Financial Health
HealthyHealthy · Profitable, Growing · 7% CAGR over 1y
Location
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Computed from 5 filingsSupplies food processing and handling equipment for food manufacturers, including washing, peeling, slicing, dicing, optical sorting, weighing, mixing and packaging systems, and provides engineering…
Sells to B2B food manufacturers and processors across categories including produce, ready meals, meat, poultry, fish, plant-based foods, dairy, bakery, confectionery, frozen foods, dried fruit and…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
Location
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Computed from 4 filingsProvides digital marketing and technology consulting services including digital advertising management, marketing data analytics, adtech implementation, and cloud and e‑commerce solutions. Helps…
Sells to businesses’ in-house marketing, analytics and IT teams, and collaborates with media agencies. Targets companies seeking digital growth through advertising, data, ecommerce and cloud,…
Financial Health
HealthyHealthy
Location
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Computed from 5 filingsProvides mailing and document handling solutions including hybrid mail, digital mailroom services, e‑delivery and inbound mail processing. Supplies and supports franking machines, folder inserters,…
Serves businesses across the UK in varied industries that handle inbound/outbound mail, parcels, printing and mailroom operations, including organisations seeking contract support or cost control.
Financial Health
HealthyHealthy · -61% CAGR over 4y
Location
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Computed from 3 filingsDesigns, manufactures and supplies commercial and architectural lighting systems, including downlights, linear, track and emergency lighting. Provides lighting design, consultation, project…
Serves B2B professional specifiers, architects and project teams delivering commercial and industrial lighting schemes for offices, data centres, education, gyms, heritage, retail and exterior…
Financial Health
HealthyHealthy · -20% CAGR over 2y
Location
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Computed from 3 filingsProvides business telecommunications services including mobile contracts, mobile device management (MDM), VoIP phone systems and connectivity. Supplies and configures mobile devices, manages device…
Serves UK business customers, with a strong focus on health, social care and logistics, from individual courier owner-drivers to corporate organisations with several hundred staff.
Financial Health
StrongStrong · Growing, Hiring · 246% CAGR over 2y
Location
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Computed from 5 filingsProvides software testing and quality engineering consultancy services, including performance testing, test automation, security, accessibility and system integration testing. Also delivers…
Serves B2B and public-sector organisations with software-dependent operations, especially legal and professional services firms and higher education institutions, plus banking, finance, logistics,…
Financial Health
HealthyHealthy · Profitable · -9% CAGR over 4y
Location
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Computed from 5 filingsSupplies, hires and services industrial safety equipment including gas detection devices, breathing apparatus, fall protection systems, ATEX lighting and rescue equipment. Also provides equipment…
Serves businesses and infrastructure operators in water, telecoms, power, renewable energy, construction and mining, including safety, maintenance and operations teams responsible for hazardous or…
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
Location
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Computed from 5 filingsProvides business telecommunications and IT services including VoIP and voice systems, data connectivity, mobile contracts and devices, and managed IT support. Acts as a reseller and partner network…
Serves businesses needing a single supplier for communications and technology services, plus channel partners that want to expand their customer offering. Targets business buyers such as IT and…
Financial Health
StrongStrong · Growing · 2% CAGR over 4y
Location
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Computed from 5 filingsProvides online compliance training through a subscription learning management system offering accredited e‑learning courses on topics such as health and safety, safeguarding, data protection and…
Serves businesses and organisations needing staff compliance training, including charities, childcare and nurseries, education, construction and manufacturing, food and beverage, retail and service…
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
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Computed from 3 filingsProvides managed IT services and cybersecurity for businesses, including network monitoring, help desk support, cloud services, Microsoft 365, backup and disaster recovery, penetration testing,…
Serves UK SMEs and regulated organisations, particularly financial services, legal, recruitment and management firms, from local businesses to nationally regulated companies with compliance needs.
Financial Health
StableStable · 0% CAGR over 2y
Location
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Computed from 2 filingsDevelops and supplies agency management software for advertising, media and creative businesses. Systems support project and time management, media planning and buying, job costing, billing, document…
Serves advertising, PR, media, digital, retail, events and post-production agencies, from small agencies to large agency groups, plus corporate departments managing advertising budgets globally.
Financial Health
HealthyHealthy · Hiring · 25% CAGR over 1y
Location
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Computed from 5 filingsProvides receivables finance and asset-based lending to businesses, including invoice factoring, accounts receivable financing, inventory and acquisition financing, payroll funding, and supply chain…
Serves SMEs and high-growth businesses, especially in healthcare, staffing, consumer goods and transportation/trucking, plus companies facing seasonal, turnaround, acquisition or cash-flow pressures.
Financial Health
StrongStrong · Profitable, Growing, Hiring · 12% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT services and cybersecurity for businesses, including IT helpdesk support, network infrastructure management, cloud hosting, Microsoft 365 support, disaster recovery, vulnerability…
Serves businesses needing outsourced IT and cyber security support, especially legal firms, accountancy practices, energy companies, warehouse and logistics operators, and estate agents in Doncaster,…
Financial Health
HealthyHealthy · Hiring · 20% CAGR over 4y
Location
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Computed from 5 filingsProvides data management and analytics platforms and services, including LUCENT360, offering data integration, reporting, dashboards and predictive modelling. Develops tools for procurement…
Sells to organisations needing data analytics and reporting, especially housing associations, building societies, healthcare providers and NHS trusts, plus procurement teams and public sector bodies…
Financial Health
StrongStrong
Location
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Computed from 5 filingsSupplies office furniture and provides commercial interior design and fit‑out services. Offers workspace planning, 3D design and virtual visualisation, and installs desks, chairs, meeting rooms,…
Serves SMEs, blue-chip corporations, government agencies and other organisations managing office moves, refurbishments or workspace projects across sectors such as education, healthcare, transport…
Financial Health
StrongStrong · Growing, Hiring · 24% CAGR over 4y
Location
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Computed from 3 filingsProvides market research reports, industry analysis, and advisory services focused on emerging technologies and high‑growth sectors. Produces syndicated and custom B2B research covering areas such as…
Targets B2B enterprises worldwide, especially CMOs, CROs, chief strategy officers and technology or innovation leaders across technology, healthcare, energy, chemicals, automotive, aerospace, food,…
Financial Health
HealthyHealthy · Hiring · 41% CAGR over 2y
Location
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Computed from 3 filingsSupplies laboratory equipment, instruments, chemicals, and consumables for research and manufacturing laboratories. Product range includes autoclaves, balances, incubators, microscopes, centrifuges,…
Serves researchers, laboratories and manufacturing organisations globally, including buyers sourcing for scientific, quality control and production environments.
Financial Health
StrongStrong · Growing, Hiring · 145% CAGR over 2y
Location
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Computed from 3 filingsSupplies CAD/CAM equipment, software and consumables to dental laboratories and clinics, including intraoral and desktop scanners, milling machines, 3D printers, furnaces and dental materials. Also…
Serves B2B customers in the dental industry, particularly dental clinics, practices and laboratories adopting digital dentistry workflows.
Financial Health
StrongStrong · Growing, Hiring · 17% CAGR over 2y
Location
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Computed from 5 filingsProvides business telecommunications and IT services including VoIP phone systems, broadband and leased-line connectivity, cloud computing, Microsoft 365 solutions, cybersecurity, mobile services and…
Sells to businesses in the UK, from small firms and SMEs to enterprises, across sectors including automotive, hospitality, estate agency, leisure and entertainment, recruitment and retail.
Financial Health
HealthyHealthy · Hiring · 5% CAGR over 4y
Location
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Computed from 5 filingsProvides microbiological, chemical and molecular testing services for food, drink and water industries. Conducts allergen and authenticity testing, shelf-life studies and contamination…
Serves B2B clients in the food, drink, dairy and water industries, including food manufacturers needing safety, quality and legislative support, plus laboratories purchasing prepared media, equipment…
Financial Health
StableStable · -59% CAGR over 5y
Location
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Computed from 5 filingsProvides online payment processing and billing services for internet businesses, including credit card processing, subscription and recurring billing management, checkout tools, and consumer account…
Targets online merchants and internet businesses, especially ecommerce stores, subscription services, dating platforms, adult content and live cam operators
Financial Health
StrongStrong · 22% CAGR over 2y
Location
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Computed from 5 filingsDevelops automated investment reporting software and services for asset management firms, including fact sheet and portfolio report automation, portfolio data processing and classification,…
Serves asset and fund management firms of all sizes, from start-up boutiques to global managers, including teams responsible for investment reporting, client reporting, portfolio data and fund…
Financial Health
StrongStrong · Growing, Hiring · 4% CAGR over 4y
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Computed from 5 filingsSupplies fuels, heating oils and industrial lubricants including diesel, red diesel, HVO, kerosene and AdBlue. Provides nationwide fuel delivery along with fuel management, tank installation and…
Serves UK businesses needing bulk fuels, lubricants and fuel services, including industrial, agricultural and fleet operators, alongside domestic customers buying home heating oil with nationwide…
Financial Health
HealthyHealthy · -68% CAGR over 4y
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Computed from 5 filingsProvides implementation, support, training and consultancy for Pegasus Opera 3 and Infor SunSystems accounting and ERP software. Also offers payroll, procurement and cloud hosting solutions, IT…
Serves UK businesses using or evaluating Pegasus Opera, Infor SunSystems, Zahara and related ERP, accounting, payroll and cloud systems, including finance teams in construction, manufacturing and…
Financial Health
HealthyHealthy · -8% CAGR over 4y
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Computed from 5 filingsDistributes IT peripherals and mobile device accessories to resellers, including phone and tablet cases, screen protectors, headsets, webcams, docking stations, phones and tablets. Supplies products…
Sells B2B to IT and technology resellers serving public sector, education and corporate customers, with reseller customers across the UK, Europe and North America.
Financial Health
StableStable · -64% CAGR over 4y
Location
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Computed from 4 filingsManufactures and supplies silicone rubber materials including solid rubber sheeting, closed‑cell silicone sponge, and extruded profiles and tubing. Products are used for sealing, gaskets, insulation,…
Sells B2B to manufacturers, engineers and procurement teams in industrial sectors including aerospace, automotive, rail, construction, energy, HVAC, agriculture, food and beverage, oil and gas, and…
Financial Health
StrongStrong · Growing · 0% CAGR over 3y
Location
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Computed from 3 filingsSupplies pumps and ancillary equipment for heating, ventilation, air conditioning and refrigeration systems, including condensate pumps, fittings, tools, support systems and installation accessories…
Serves B2B HVACR and renewables markets, including wholesalers, distributors and trade installers in air conditioning, refrigeration, boiler and heating, air source heat pump, and building services…
Financial Health
HealthyHealthy · Hiring · 7% CAGR over 2y
Location
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Computed from 5 filingsProvides managed web hosting and infrastructure services including cloud hosting, managed cloud servers, dedicated and bare‑metal servers, and colocation in data centres. Also offers server…
Serves B2B customers needing UK-based hosting infrastructure, including ecommerce retailers on Magento, organisations running cloud or dedicated servers, colocation buyers, and teams with security,…
Financial Health
StableStable · -1% CAGR over 4y
Location
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Computed from 4 filingsManufactures and installs temperature-controlled vehicle systems, including refrigerated van conversions, insulated linings, and box bodies for light commercial vehicles. Supplies fridge and freezer…
Serves B2B fleets and operators in food distribution, pharmaceutical, healthcare, biomedical, fresh produce, foodservice, home delivery, rental and contract-hire markets, plus body builders and…
Financial Health
HealthyHealthy · Profitable · -76% CAGR over 3y
Location
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Computed from 5 filingsDesigns and supplies smart locker systems, laptop charging trolleys and storage cabinets for managing, charging and loaning mobile devices. Provides self‑service asset management solutions, including…
Serves B2B and public-sector organisations, including schools, colleges, universities, healthcare, emergency services, defence, aviation, industrial, retail, hospitality, managed services and…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
Location
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Computed from 5 filingsProvides cloud-based security and data protection tools for Microsoft 365 environments, including email spam and malware filtering, threat protection, encryption, backup and recovery, email…
Serves businesses using Microsoft 365, especially IT and security teams, administrators, and managed service providers managing multiple tenants. Also targets channel partners and distributors.
Financial Health
StrongStrong
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Computed from 2 filingsSupplies wholesale automotive workshop consumables and parts to garages and dealerships, including batteries, bulbs, brake fluids, lubricants, cleaners, adhesives, tapes, wheel weights, valves,…
Serves B2B customers in the UK automotive aftermarket, including franchised main dealers, service centres, independent specialists, garages and workshops for premium and mainstream vehicle brands.
Financial Health
HealthyHealthy · 0% CAGR over 1y
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Computed from 3 filingsProvides managed IT services for businesses, including outsourced IT support, 24/7 helpdesk, network and server management, cybersecurity, data backup and disaster recovery, cloud and Microsoft 365…
Serves SMEs, charities, schools, early years providers and universities needing outsourced IT support, primarily across Hertfordshire, London and the wider UK.
Financial Health
StrongStrong · Growing, Hiring · 12% CAGR over 2y
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Computed from 5 filingsProvides temporary and permanent recruitment services, supplying staff to sectors including hospitality, hotels, grounds maintenance, landscaping, industrial, security and commercial services, and…
Serves small, medium and large UK businesses needing temporary or permanent staff, particularly hotels, hospitality operators, grounds maintenance and landscaping firms, industrial employers,…
Financial Health
StableStable · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides environmental and temperature monitoring systems, including data loggers and wireless sensors, for laboratories, warehouses and cold‑chain supply. Also offers consultancy, thermal…
Serves regulated B2B customers in life sciences, pharmaceuticals, healthcare, laboratories, food and beverage, and cold-chain supply chains, including organisations subject to GxP, MHRA and auditor…
Financial Health
StrongStrong · Growing, Hiring · 5% CAGR over 4y
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Computed from 5 filingsDesigns, manufactures and supplies fibre optic data cabling and MTP/MPO‑based fibre connectivity systems for data centres and telecom networks, including trunk and breakout cables, patch cords, fibre…
Serves B2B customers building fibre networks, including data centre operators, telecom and transmission network providers, FTTH installers, and broadcast, concert and sporting event infrastructure…
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 4y
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Computed from 4 filingsSupplies corporate uniforms and industrial workwear, including polos, jackets, hi‑vis clothing and footwear. Provides logo embroidery, branding and personalisation services, bulk ordering, uniform…
Sells to businesses buying staff uniforms and branded workwear, including corporate employers and organisations in health and beauty, hospitality, industrial and teamwear settings, from smaller firms…
Financial Health
StableStable · Hiring · 40% CAGR over 3y
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Computed from 5 filingsProvides IT support and business communications services, including Microsoft 365 and hosted email, managed firewalls, broadband and leased lines, VoIP phone systems, mobile phone contracts, CCTV…
Serves SMEs across the UK, from start-ups to larger multi-site businesses, as well as public sector organisations, targeting buyers responsible for IT, communications, connectivity and mobile…
Financial Health
StableStable · -66% CAGR over 4y
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Computed from 5 filingsProvides IT asset disposal and electronics recycling services, including collection of redundant computers and equipment, secure data destruction, WEEE recycling, refurbishment and resale of devices,…
Serves UK businesses and organisations with redundant IT and electronic equipment, from small offices to large compliance-driven organisations needing commercial e-waste and IT asset disposal support.
Financial Health
StrongStrong · Hiring · 6% CAGR over 4y
Location
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Computed from 3 filingsDevelops bespoke software and web applications for businesses, including cloud systems and mobile apps for iOS and Android. Provides API development, system integrations, software support, project…
Sells to businesses of varying sizes across multiple industries and sectors, including organisations needing bespoke cloud, mobile and integration projects, software support, rescue or consultancy.
Financial Health
StrongStrong · Growing · 0% CAGR over 2y
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How LiveChat usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2B companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2B companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
LiveChat is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
UK B2B by Live chat
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Frequently asked questions
How many UK B2B companies use LiveChat?
What share of UK B2B companies run LiveChat?
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