B2B Companies Using Tawk.to in the UK: 1,342 Active Firms (2026)
B2B companies running live-chat tools sell products or services to other organisations and use website conversations for UK lead handling.
For business-to-business suppliers, a hosted live-chat layer usually sits between marketing operations, sales development and customer support. The buying centre is therefore less a single web team than a mix of revenue operations, service managers and, in regulated sectors, compliance or data-protection staff. Companies running this stack tend to be beyond owner-managed micro-business scale, with inbound website traffic, qualification playbooks and staff able to move an enquiry from chat to account follow-up. Adoption also signals a direct-channel posture: product catalogues, service specifications or onboarding journeys are complex enough to need a human route alongside forms, calls and email.
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The UK adoption picture covers 1,342 actively trading firms running this live-chat stack. Reported employment across the cohort is 8,526 people, so the footprint is not limited to lightly staffed website operators. Within the wider business-to-business live-chat category of 4,572 detected deployments, the system has a 29.4% share and ranks first by usage share. Registered-region distribution is spread across several commercial centres rather than concentrated in a capital-city cluster: South East 15.5%, London 15.4%, North West 11.3%, East of England 10.7% and East Midlands 10.0%.
Business-to-business live chat sits across several regulated and unregulated activities rather than a single licensed market. The relevant rules usually follow the underlying service: financial services, telecoms, professional services and data processing each bring their own perimeter. For marketing follow-up, PECR covers live or automated calls, electronic mail and fax. Corporate-subscriber emails and texts do not need PECR consent, but sender identity and a valid opt-out route still matter. UK GDPR applies where personal data is processed, including business-contact details, while live marketing calls require CTPS and TPS screening and suppression of businesses that have objected.
Adoption appears likely to remain pragmatic rather than fashion-led. Low-friction chat suits suppliers that want a visible enquiry route without building a full contact-centre stack, but mature users tend to pull conversations into customer records, ticketing queues and consent workflows. Pressure is likely to come from bundled helpdesk and marketing suites, which can make standalone chat feel exposed where procurement wants fewer suppliers. At the same time, smaller commercial teams may keep using lightweight chat where inbound triage matters more than deep workflow integration.
Adoption by company size
Adoption of Tawk.to rises with company size across the trading UK B2B companies in this cohort. 1.1% of the 76,784 companies with under 10 employees run Tawk.to (813 detected). 1.5% of the 31,788 companies with 10–50 employees run Tawk.to (475 detected). 1.6% of the 3,773 companies with over 50 employees run Tawk.to (62 detected). That is a 0.5% gap between the over 50 employees and under 10 employees bands.
1,342
Active firms
2026
29.4%
Of detected Live chat share
UK B2B
7
Median headcount
Filed accounts
2,978
Verified contacts
Across this cohort
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Key facts
About 8% of the trading cohort reports turnover above £5M (110 of 1,342 firms) — the rest sits below that revenue band.
4% of the cohort was incorporated since 2022 (60 firms), so a sizeable share is in its first few filing cycles.
Within detected B2B live-chat deployments, the profiled tool accounts for 29.4% (1,342) of the 4,572-company category; the next four systems sit at 9.8% (446), 9.6% (440), 7.7% (353) and 7.5% (345).
Registered addresses are spread across several UK regions, with South East 15.5% (208) and London 15.4% (207) almost level, followed by North West 11.3% (151).
Wholesale & Distribution is the largest overlapping tag at 24.7% (331), ahead of Advanced Manufacturing 14.5% (194) and Field Services & Trades 12.5% (168).
Website stacks tend to include common marketing and operations tooling: a content-management system appears on 64.9% (871), web analytics on 59.0% (792), and a bot-protection check on 50.3% (675).
B2B live-chat users still need UK GDPR handling for business-contact data; PECR email consent does not apply to “corporate subscribers”, but identity and opt-out requirements still apply.
Live chat market share among UK B2B
Share of the 4,572 UK B2B with a detectable system. As of June 2026.
What else do Tawk.to-running B2B run?
Share of the 1,342 Tawk.to-running UK companies where each technology was also detected. As of June 2026.
Where Tawk.to B2B are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
7
Median headcount
£729.1K
Median UK turnover
8.2%
Above £5M turnover
60
Incorporated since 2022
2,978 verified decision-maker contacts
across these 1,342 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2B using Tawk.to
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsDevelops and provides web-based live chat software, chatbots and AI agents for business websites. Platform supports omnichannel messaging, CRM integrations, visitor analytics, and tools for customer…
Serves UK businesses of all sizes with website-based sales and support teams, including organisations using CRM/CMS platforms; also targets web developers, marketing agencies and contact centres…
Financial Health
HealthyHealthy · Growing, Hiring · 3% CAGR over 4y
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Financial sub-scores
Computed from 5 filingsProvides debt collection and recovery services for businesses, contacting individuals regarding outstanding debts, managing accounts, and arranging repayment plans through phone, email, text,…
Serves consumers and businesses across the UK dealing with outstanding debts, and works with creditor partners that need customer-facing debt recovery and account-resolution support.
Financial Health
HealthyHealthy · Profitable, Hiring · 16% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsDevelops cloud software that converts Excel-based pricing and risk models into scalable web applications and APIs. Provides underwriting workbench, insurance pricing, and lending origination systems…
Sells to B2B insurance and financial services organisations, including insurers, MGAs, brokers, banks and lenders, targeting actuaries, underwriters, pricing teams and executives from SME to…
Financial Health
StrongStrong · Hiring · 25% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides fibre broadband internet services for residential and business customers, offering high‑speed connections with gigabit upload and download speeds. Also offers mobile plans and wholesale…
Serves residential consumers, home workers, gamers and streamers, alongside business customers from startups and small teams to medium-sized and large companies; also addresses wholesale customers.
Financial Health
StrongStrong
Location
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Financial sub-scores
Computed from 5 filingsProvides cloud-based payment processing solutions for contact centres and organisations, including IVR phone payments, agent‑assisted payments, pay‑by‑link, web and messaging payments, and open…
Serves B2B organisations and contact centres handling customer payments, including housing associations, debt collection and enforcement firms, utilities, travel agencies, tour operators, charities…
Financial Health
StableStable · Hiring · 3% CAGR over 4y
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Financial sub-scores
Computed from 3 filingsProvides travel and expense coordination services for clinical trials, arranging patient transport, accommodation, and logistics. Manages clinical trial payments and stipends, supporting…
Sells to biotechnology, pharmaceutical and CRO organisations running clinical trials, including global study teams needing patient travel and expense coordination. Also serves clinical trial patients…
Financial Health
StrongStrong · Hiring · 18% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides employee benefits programmes and administration for employers, including salary sacrifice schemes such as cycle‑to‑work, workplace nursery, gym membership, technology purchases, healthcare…
Sells to UK employers and HR teams across businesses of all sizes, from small companies with a few staff to large nationwide organisations with thousands of employees, with access for their employees.
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsDevelops and supplies construction management software based on Microsoft Dynamics 365. Provides tools for project management, planning, estimating, accounting, CRM, document management, reporting,…
Serves construction-sector businesses, including building contractors, civil engineering firms, mechanical and electrical contractors, equipment rental companies, and service and maintenance…
Financial Health
StrongStrong · Growing, Hiring · 16% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsDevelops financial services software for lenders, insurers, banks and brokers, including loan origination, mortgage and bridging loan platforms, policy and claims administration systems, rating…
Serves B2B financial services institutions, including mortgage lenders, insurers, banks, specialist lenders, large brokerages and broker networks needing financial software and related professional…
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsSupplies business telecommunications and IT services including VoIP phone systems, SIP trunks, business mobiles, fibre broadband, leased lines and managed WiFi. Also provides managed IT support,…
Serves UK businesses, especially small businesses and organisations in construction, hotels, events and other multi-site or mobile sectors, plus wholesale partners needing telecoms and connectivity…
Financial Health
StrongStrong · Growing, Hiring · 47% CAGR over 4y
Location
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Computed from 5 filingsProvides direct mail and transactional mail services for businesses, including print management, data cleansing, mail fulfilment, and postage handling. Offers automated mailing and API integration,…
Serves businesses, public sector organisations and charities, including debt recovery, financial services, retail, membership, travel, education, utilities, automotive, and property sectors.
Financial Health
HealthyHealthy · -2% CAGR over 4y
Location
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Computed from 5 filingsDevelops cloud-based job management software for field service businesses. Platform provides job scheduling, mobile workforce apps, digital forms, asset and contract management, invoicing, reporting,…
Serves B2B field service teams across the UK and Ireland, including facilities maintenance, fire and security, HVAC, industrial doors, pest control, renewable energy, service maintenance, and waste…
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsSupplies branded merchandise and custom promotional packs for marketing campaigns, events and employee engagement. Designs, sources and assembles items such as apparel, gifts, printed materials and…
Serves B2B marketing, events and HR teams in organisations of varying sizes globally, including corporate brands seeking campaign, event, onboarding, recognition and employee engagement merchandise.
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
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Financial sub-scores
Computed from 5 filingsProvides vehicle leasing and funding for businesses and individuals, including contract hire, contract purchase and short‑term leasing. Also delivers fleet management services such as maintenance…
Serves UK businesses with sub-500 vehicle fleets, including SMEs, sole traders and van fleet operators, plus individual consumers seeking personal vehicle leasing.
Financial Health
HealthyHealthy · -62% CAGR over 4y
Location
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Computed from 5 filingsProvides foreign exchange and international payment services for businesses and individuals. Facilitates cross‑border money transfers and currency exchange, offering spot and forward contracts,…
Serves businesses and individuals making international currency payments, including corporations, sole traders, importers/exporters, online marketplace sellers, overseas property buyers, people…
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 4y
Location
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Computed from 5 filingsProvides online payment processing and a payment hub platform, plus technical services for payment and EPOS infrastructure, including terminal deployment, logistics, asset management, and white‑label…
Serves B2B customers in UK payments and retail technology, including ISOs, ISVs, acquirers, merchants and partners needing operational support for payment terminals, EPOS, logistics and…
Financial Health
StrongStrong · Hiring · 24% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsDevelops financial process automation software that digitises and manages procure‑to‑pay and order‑to‑cash transactions. Provides tools for electronic invoicing, purchase ordering and statement…
Serves B2B finance, procurement and supply-chain teams at organisations in construction, building materials, engineering, manufacturing, logistics, food and beverage, retail, medical and…
Financial Health
StableStable · -66% CAGR over 4y
Location
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Computed from 3 filingsDevelops and supplies workforce management software and hardware, including time and attendance systems, employee clocking‑in solutions, HR and absence management tools, access control, rostering,…
Serves B2B employers of varying sizes, including organisations with shift-based workforces, multiple sites or clocking hardware requirements; buyers include HR, payroll, operations and facilities…
Financial Health
HealthyHealthy · Growing, Hiring · 7% CAGR over 2y
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Financial sub-scores
Computed from 3 filingsDevelops financial transaction automation software for banks, including platforms for payment processing, financial messaging, securities operations, treasury workflows and reconciliation. Provides…
Sells B2B to banks and financial institutions, particularly payments, treasury, securities, reconciliation and operations teams needing transaction processing automation and SWIFT/ISO 20022…
Financial Health
HealthyHealthy · Growing, Hiring · 5% CAGR over 2y
Location
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Computed from 3 filingsDevelops software platforms for field workforce management, asset and meter asset management, fleet telematics, and data workflow automation. Also provides bespoke software development, systems…
Serves B2B organisations in utilities, smart metering, renewable energy, logistics, construction, facilities management, healthcare and retail, including field workforce, asset management, fleet and…
Financial Health
StrongStrong · Growing, Hiring · 10% CAGR over 2y
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Computed from 5 filingsProvides an online platform for travel agents and tour operators that manages client trust accounts and payments. Offers booking and CRM software, ATOL and package travel compliance support, merchant…
Serves B2B travel sellers, including high street travel agencies, tour operators, home-based agents and growing travel businesses.
Financial Health
StrongStrong · Hiring · 29% CAGR over 4y
Location
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Computed from 4 filingsSupplies workplace consumables including PPE, office, engineering, electrical, hygiene, laboratory and packaging products. Provides inventory management services through on‑site stock management,…
Serves B2B organisations with on-site teams and indirect-spend needs, including engineering, electrical, laboratory, office, packaging, hygiene/janitorial and PPE-intensive workplaces, targeting…
Financial Health
StrongStrong · Profitable · -4% CAGR over 3y
Location
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Computed from 5 filingsDevelops and operates an online recruitment and applicant tracking platform for schools, colleges, and multi‑academy trusts. Enables education employers to advertise vacancies, manage applications,…
Serves schools, colleges and multi-academy trusts recruiting education staff, alongside candidates seeking teaching and support roles in education.
Financial Health
StrongStrong · Growing, Hiring · 48% CAGR over 4y
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Computed from 5 filingsProvides business IT and office technology services, including supply and support of printers and photocopiers, VoIP phone systems, IT support and security, cloud services, document management…
Serves businesses across the UK in public and private sectors, including organisations of all sizes needing workplace IT, telecoms, print and office supply support.
Financial Health
HealthyHealthy · -65% CAGR over 4y
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Computed from 5 filingsProvides digital transformation and systems integration services, including cloud application development, data and analytics, and API integration. Implements and integrates enterprise platforms such…
Serves mid-market and large enterprises, including global brands, seeking technology partners for integration, cloud, AI, automation, enterprise applications, data, HR, finance, e-commerce and CRM…
Financial Health
StrongStrong · Growing, Hiring · 28% CAGR over 4y
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Computed from 5 filingsPublishes business-to-business magazines and digital media for technology and industry sectors. Organises conferences, exhibitions and awards, and provides event management, registration, badge…
Serves B2B brands and organisations in high-tech industries worldwide, including product providers, purchasers, and teams needing trade media, conferences, awards, exhibitions, webinars, and event…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
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Computed from 5 filingsProvides card payment processing solutions for businesses, including countertop, portable and mobile card machines, online payment gateways and EPOS systems. Also offers merchant cash advances,…
Serves UK businesses that need card and online payment acceptance, including retail stores, restaurants and hospitality operators, mobile service providers and e-commerce merchants.
Financial Health
StrongStrong · Hiring · 22% CAGR over 4y
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Computed from 5 filingsProvides IT services and consulting including AI and machine learning development, cloud services, cybersecurity, networking, data analytics, DevOps, mobile app development, and digital…
Serves large enterprises and public-sector organisations seeking technology, managed IT and workforce services, with sector focus on banking, healthcare, manufacturing, media, retail, travel,…
Financial Health
StrongStrong · Growing, Hiring · 17% CAGR over 4y
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Computed from 3 filingsDevelops and supplies IoT-based environmental monitoring devices and software for infrastructure networks. Products include battery-powered water level sensors, RTUs, road temperature and bin…
Sells to water utilities, local authorities, highways agencies, civil engineering contractors and infrastructure operators responsible for wastewater networks, flood-prone drainage assets, roads and…
Financial Health
StrongStrong · Hiring · 41% CAGR over 2y
Location
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Computed from 5 filingsSupplies IT hardware including PCs, laptops, iPads and interactive whiteboards, audio‑visual and meeting room technology, digital signage, software licences, backup and security solutions, plus…
Serves schools and education-sector buyers, as well as business organisations across the UK, including teams responsible for IT, facilities, classrooms, offices and meeting rooms.
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
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Computed from 3 filingsSupplies and distributes computer memory and data storage products, including DRAM modules, solid state drives, memory cards, USB flash drives and embedded storage, providing technical support and…
Serves B2B technology resellers, system integrators and commercial or industrial organisations across datacentre, embedded, AI/vision, workplace and gaming markets.
Financial Health
HealthyHealthy · -90% CAGR over 2y
Location
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Computed from 4 filingsProvides payroll and back‑office services for contractors, freelancers and recruitment agencies, including PAYE umbrella employment, Construction Industry Scheme (CIS) payroll, payroll bureau…
Serves UK contractors and freelancers, recruitment agencies, and businesses using contract workforces, including construction workers under CIS and organisations needing outsourced…
Financial Health
StrongStrong · Profitable · -11% CAGR over 2y
Location
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Computed from 5 filingsProvides IT consulting and software development services, including enterprise architecture, data and AI solutions, digital workplace systems, infrastructure modernisation, IT integration for mergers…
Serves B2B customers of all sizes, particularly CIOs, technology leaders and operations teams undertaking digital transformation, IT modernisation, workforce enablement, M&A integration or resilience…
Financial Health
StrongStrong · Growing, Hiring · 12% CAGR over 4y
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Computed from 4 filingsProvides environmental compliance and drainage management services for commercial sites, including drainage mapping, land and water sampling, interceptor testing, environmental permitting support,…
Serves B2B multi-site organisations and large UK brands, including utilities, transport and logistics, facilities management, forecourts, automotive, highways, retail, construction, manufacturing,…
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 5y
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Computed from 5 filingsProvides independent consultancy for customer relationship management (CRM) systems, including strategy development, system selection, implementation, integration, training and support. Works with…
Serves UK and international organisations, including public sector bodies, regulators, membership organisations, financial services firms, energy and utilities providers, engineering businesses and…
Financial Health
StrongStrong · Growing, Hiring · 4% CAGR over 4y
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Computed from 5 filingsProvides employment screening and background check services for employers, including identity, education and employment verification, criminal record searches, credit and sanctions checks, and…
Serves businesses of all sizes, especially HR teams and regulated employers in legal, financial services, tech/fintech, retail and energy sectors, with UK and international hiring needs.
Financial Health
HealthyHealthy · -59% CAGR over 5y
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Computed from 5 filingsSupplies postal and shipping packaging products including corrugated mailing boxes, envelopes, protective packaging, tapes and poly bags. Also provides custom‑printed packaging and branded box design…
Serves UK businesses needing postal and branded packaging, including ecommerce retailers, product brands, and companies shipping, storing or moving goods, from small buyers to multi-pallet order…
Financial Health
StrongStrong · Growing, Hiring · 13% CAGR over 5y
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Computed from 5 filingsProvides interpreting, translation and transcription services in multiple languages, including sign language and accessibility support. Also offers localisation, subtitling, voice‑over, language…
Serves B2B and public-sector organisations, from SMEs to multinationals, including central and local government, NHS/emergency services, education, legal, healthcare, manufacturing,…
Financial Health
HealthyHealthy · Growing, Hiring · 3% CAGR over 4y
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Computed from 5 filingsProvides sales promotion and incentive programmes for businesses, including travel rewards, points-based loyalty schemes, gift and experience rewards, and white‑label travel booking sites, supported…
Serves B2B brands, charities and marketing teams in the UK and Europe running customer engagement, sales promotion, travel incentive and loyalty programmes.
Financial Health
StableStable · -67% CAGR over 4y
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Computed from 3 filingsSupplies products and equipment for care homes, including cleaning supplies, nursing and incontinence products, catering items, and care home furniture. Stocks thousands of product lines and provides…
Serves UK care homes and residential care providers, selling to care home owners, managers and procurement teams responsible for cleaning, nursing, catering, incontinence and furniture purchasing.
Financial Health
StrongStrong · Growing, Hiring · 164% CAGR over 2y
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Computed from 5 filingsOperates an online store selling IT and office equipment, including computers, servers, networking hardware, printers, storage devices, cables, and peripherals, alongside office furniture,…
Serves B2B and education-sector buyers, including offices, IT departments, facilities/procurement teams and schools needing workplace, computing and classroom supplies.
Financial Health
StrongStrong · Growing, Hiring · 3% CAGR over 4y
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Computed from 2 filingsSupplies office products and workplace consumables via an online store, and provides facilities management services including furniture installation, managed print, document archiving and shredding,…
Sells to UK businesses needing workplace supplies and facilities services, including office managers, procurement teams and operations teams buying office products, furniture, print, archiving,…
Financial Health
HealthyHealthy · 4% CAGR over 1y
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Computed from 5 filingsProvides managed IT support and helpdesk services for businesses, including network management, cloud services, cybersecurity, Microsoft 365 support, IT consultancy, procurement, disaster recovery,…
Sells to businesses, mainly in London and Essex, including financial services firms, fintechs, insurers, hedge funds, hospitality venues, retailers, manufacturers, coworking spaces and schools.…
Financial Health
HealthyHealthy · Growing · 2% CAGR over 4y
Location
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Computed from 5 filingsProvides education technology consultancy, equipment supply and ICT support for schools and multi‑academy trusts. Offers classroom displays, interactive tables, visualisers, digital signage, sign‑in…
Serves the UK education sector, including multi-academy trusts, primary and secondary schools, independent schools, local authorities and ICT support organisations.
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
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Computed from 5 filingsSupplies branded promotional merchandise for marketing campaigns, offering custom printing on products such as bags, drinkware, notebooks, umbrellas, pens, and corporate gifts, and distributing items…
Serves B2B buyers including marketing, procurement and events teams at companies and organisations planning campaigns, corporate gifting, conferences, trade shows and staff or customer giveaways.
Financial Health
StrongStrong · Growing, Hiring · 13% CAGR over 4y
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Computed from 5 filingsProvides short-term business funding including merchant cash advances, business cash advances and selective invoice financing. Assesses company revenue and advances funds to support working capital,…
Serves UK small business owners seeking short-term funding, including limited companies, LLPs, sole proprietors and partnerships with at least £25k turnover and six months’ trading history.
Financial Health
HealthyHealthy
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Computed from 5 filingsSupplies and supports education technology for schools and colleges, including IT infrastructure, servers, classroom audio‑visual systems, user devices and refurbished PCs. Provides consultancy,…
Serves schools, multi-academy trusts and colleges, including primary and secondary education providers, with buyers such as ICT managers, network managers, school business managers and senior leaders.
Financial Health
StrongStrong · Growing, Hiring · 27% CAGR over 4y
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Financial sub-scores
Computed from 5 filingsProvides leadership development and executive education programmes for organisations. Delivers peer learning cohorts, speaker series, and international study tours connecting business leaders with…
Serves senior leaders, executive teams and leadership development buyers in large organisations across sectors, including global corporates seeking cross-sector peer learning and external…
Financial Health
StrongStrong · Hiring · 15% CAGR over 4y
Location
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Computed from 5 filingsSupplies and manufactures packaging products for businesses, including corrugated boxes, custom packaging, chilled and food packaging, postal packaging, protective materials, stretch wrap, films,…
Sells to UK businesses needing wholesale packaging, including food producers, ecommerce and retail shippers, manufacturers, and brands with custom, chilled, postal, protective and transit packaging…
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 4y
Location
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Computed from 3 filingsSupplies fluid system components including fittings, valves, regulators and tubing, and provides engineering services such as system evaluation, design, fabrication, installation, asset integrity…
Serves B2B engineering, maintenance and operations teams in UK process industries, including chemical/petrochemical, oil and gas, clean energy, defence and semiconductor manufacturing.
Financial Health
StrongStrong · Profitable, Growing, Hiring · 42% CAGR over 2y
Location
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Showing 50 of 1,342 — +1,292 more with verified decision-maker contacts, live data, and CRM sync.
How Tawk.to usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2B companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2B companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Tawk.to is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
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