B2B Companies Using Tidio in the UK: 447 Active Firms (2026)
B2B companies running customer-chat tools sell to other organisations while using website messaging to qualify enquiries in the UK.
Among B2B suppliers, a website chat system usually sits between marketing, sales and support rather than inside a single customer-service function. It captures inbound enquiries while a buyer is still on the site, routes routine questions, and gives sales teams a way to qualify intent before a form fill becomes a delayed follow-up. Adoption tends to signal a direct-channel posture: a public website carrying enough buyer traffic to warrant live response, staff able to handle conversations during working hours, and a willingness to process business-contact data as part of lead capture. The pattern fits SMEs and mid-market operators more than very small brochure-site firms.
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In the UK, 447 actively trading B2B companies run the chat system, a relatively contained cohort within the live-chat category. The system ranks second in that category at 9.8% of a 4,573-company comparison set. Reported employment totals 3,018 people across the cohort. Sector mix tilts toward operational sellers: Wholesale & Distribution accounts for 21.3%, Advanced Manufacturing 15.4%, Field Services & Trades 14.3%, Construction 11.0%, and IT Services & Managed Services 8.9%. Regional concentration is moderate, with London at 17.7%, the North West 15.2%, the South East 13.6%, the East of England 11.4%, and Yorkshire and The Humber 11.4%.
B2B lacks a unified licensed-industry framework in the UK, so obligations depend on the underlying activity, such as financial services, telecoms, data processing or professional services. For website chat and follow-up marketing, UK GDPR applies where personal data is processed, including business-contact data. PECR covers direct marketing by live or automated calls, electronic mail and fax. The ICO treats corporate-subscriber email and text marketing differently from consumer marketing, but senders still need to identify themselves and provide a valid opt-out address. Live B2B marketing calls also require screening against CTPS and TPS, with objections suppressed.
Adoption appears tied to inbound sales operations rather than broad IT standardisation. The typical user looks like a commercially active SME or mid-market supplier with enough website demand to justify routed conversations, saved replies and basic attribution, but not necessarily a large customer-service department. Over time, live chat tends to be pulled into broader sales and support suites, which can make standalone deployments vulnerable when firms refresh websites or centralise customer data. The category also appears crowded, so switching costs may stay modest unless chat history, automation rules and CRM hand-offs become embedded in day-to-day qualification.
Adoption by company size
Adoption of Tidio rises with company size across the trading UK B2B companies in this cohort. 0.3% of the 76,784 companies with under 10 employees run Tidio (262 detected). 0.5% of the 31,788 companies with 10–50 employees run Tidio (159 detected). 0.5% of the 3,773 companies with over 50 employees run Tidio (18 detected). That is a 0.2% gap between the over 50 employees and under 10 employees bands.
447
Active firms
2026
9.8%
Of detected Live chat share
UK B2B
8
Median headcount
Filed accounts
926
Verified contacts
Across this cohort
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Key facts
About 9% of the trading cohort reports turnover above £5M (44 of 447 firms) — the rest sits below that revenue band.
4% of the cohort was incorporated since 2022 (19 firms), so a sizeable share is in its first few filing cycles.
Within B2B firms with a detectable live-chat system, this tool accounts for 9.8% (447) of detected use, behind the highest-share system at 29.3% (1,342) and just ahead of the next at 9.6% (440).
London accounts for 17.7% (79) of the cohort, followed by the North West at 15.2% (68) and the South East at 13.6% (61).
Wholesale & Distribution is the largest overlapping sector tag at 21.3% (95), followed by Advanced Manufacturing at 15.4% (69) and Field Services & Trades at 14.3% (64).
Website stacks in this cohort skew towards self-managed marketing sites: 70.7% (316) also run a content-management system, 64.2% (287) also run web analytics and 42.1% (188) also run a tag-management tool.
ICO guidance says PECR covers B2B direct marketing by live or automated calls, electronic mail and fax; UK GDPR still applies where business-contact data is processed.
Live chat market share among UK B2B
Share of the 4,573 UK B2B with a detectable system. As of June 2026.
What else do Tidio-running B2B run?
Share of the 447 Tidio-running UK companies where each technology was also detected. As of June 2026.
Where Tidio B2B are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
8
Median headcount
£787.4K
Median UK turnover
9.8%
Above £5M turnover
19
Incorporated since 2022
926 verified decision-maker contacts
across these 447 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2B using Tidio
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsProvides 24/7 contact centre services including telephone answering, virtual receptionist support, inbound call handling, outbound calling campaigns, and managed live chat. Also offers direct mail…
Serves B2B clients worldwide, from large corporates and SMEs to sole traders, including software firms and organisations seeking outsourced customer communications, marketing support and fulfilment…
Financial Health
HealthyHealthy · -1% CAGR over 4y
Location
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Computed from 5 filingsDevelops CMMS and field service management software used to manage maintenance and service operations. Platform includes job scheduling, CRM, help desk, invoicing, reporting and workflow tools, with…
Serves B2B organisations managing field service, facilities, maintenance and compliance operations, including water treatment, waste, construction, HVAC, fire safety, electrical and security service…
Financial Health
StrongStrong · Hiring · 26% CAGR over 4y
Location
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Computed from 5 filingsProvides web hosting services including shared, WordPress and Windows hosting, VPS, cloud and dedicated servers. Also offers domain name registration, email hosting, SSL certificates, website builder…
Serves UK consumers, small businesses, website owners, developers and hosting resellers needing domains, web hosting, email, VPS, cloud or dedicated server services.
Financial Health
StrongStrong · -3% CAGR over 4y
Location
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Computed from 4 filingsProvides business telecommunications and IT services including mobile tariffs, business broadband, cloud phone systems, IoT/M2M SIM connectivity, WiFi and network setup, and IT support. Also installs…
Serves UK businesses needing office communications and connectivity support, including mobile, broadband, cloud phone, IT, IoT/M2M, WiFi and networking services for office-based teams and mobile…
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 3y
Location
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Computed from 5 filingsProvides managed web hosting services including shared cPanel hosting, WordPress hosting, VPS, cloud and dedicated servers. Also offers domain registration, email hosting, SSL certificates, backups,…
Serves businesses, web professionals and individuals needing website, email and server hosting, including WordPress site owners, hosting resellers, SMEs and enterprises with VPS, cloud or dedicated…
Financial Health
StrongStrong · Growing · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT support services for small and medium-sized businesses, including technical support, cybersecurity services, cloud computing, Microsoft 365 and Azure management, IT consultancy…
Serves small and medium-sized businesses, particularly local London firms, seeking outsourced IT, cloud, cybersecurity and business communications support from a Microsoft-focused MSP.
Financial Health
StrongStrong · Hiring · 11% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT services for businesses, including helpdesk support, IT infrastructure maintenance, cybersecurity and risk management, cloud solutions, disaster recovery, and IT strategy…
Serves businesses and organisations across Northern Ireland and Ireland, targeting teams that need outsourced IT support, IT strategy, cyber security, cloud, continuity, and workplace collaboration…
Financial Health
StrongStrong · Growing, Hiring · 16% CAGR over 4y
Location
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Computed from 5 filingsProvides an open‑banking payment platform offering one‑click account‑to‑account checkout for online merchants. Includes customer verification and onboarding tools, payment links, and a dashboard to…
Serves B2B online merchants, ecommerce businesses, fintechs and money remittance companies that need payment checkout, payment links, transaction monitoring or customer onboarding.
Financial Health
StrongStrong
Location
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Computed from 5 filingsDevelops incident reporting, risk management, compliance and facilities management software used by healthcare providers, charities and public sector organisations to record events, manage audits,…
Serves B2B and public-sector organisations in healthcare and social care, including air ambulance services, private hospitals, cosmetic clinics, care homes, charities, non-profits, and local…
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
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Computed from 4 filingsProvides treasury advisory and software for businesses trading internationally, including FX risk analysis and hedging, cash management, bank relationship management, and working capital advice,…
Serves B2B finance teams and CFOs at internationally trading startups, scaleups and mid-market firms, especially e-commerce, travel, logistics, wholesale, staffing and professional services, plus…
Financial Health
StrongStrong · Hiring · 14% CAGR over 3y
Location
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Computed from 3 filingsProvides Sage business software solutions including Sage Intacct, Sage 200 and Sage CRM. Delivers implementation, support and bespoke development, alongside business IT services such as Microsoft…
Serves UK and Ireland businesses, especially finance teams and operational leaders in professional services, financial services, wholesale and distribution, manufacturing, construction, textiles,…
Financial Health
StableStable · -86% CAGR over 2y
Location
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Computed from 5 filingsDesigns and develops Shopify e‑commerce websites for jewellery, watch and luxury retail brands. Provides website support, search engine optimisation, email marketing campaigns, and custom Shopify…
Targets B2C retail businesses in jewellery, watches and luxury lifestyle, especially jewellers, diamond retailers and luxury brands with online stores and physical retail operations.
Financial Health
StrongStrong · Growing, Hiring · 24% CAGR over 4y
Location
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Computed from 5 filingsProvides bespoke website and software development, e‑commerce development, and AI implementation services. Also offers consultancy in strategy, user experience, project management and technology…
Serves B2B organisations with complex digital requirements, including corporates, insurers, ecommerce retailers and service businesses. Targets senior teams seeking onshore partners for bespoke…
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 4y
Location
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Computed from 5 filingsProvides cloud-based telecommunications and connectivity services for businesses, including unified communications, UCaaS and contact centre platforms, inbound call handling, Microsoft Teams direct…
Targets B2B organisations across sectors, especially customer-facing teams and contact centres, plus value-added resellers, channel partners and technology partners.
Financial Health
HealthyHealthy · Profitable · -9% CAGR over 4y
Location
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Computed from 5 filingsProvides managed IT support and infrastructure services for businesses and educational institutions, including remote and onsite technical support, hardware supply, cloud and data solutions, and IT…
Serves UK businesses and educational institutions, including schools and colleges, that need external IT support, infrastructure expertise or specialist technology staffing across varied sectors and…
Financial Health
StableStable · Hiring · 11% CAGR over 4y
Location
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Computed from 5 filingsProvides HR consultancy and employment law services to employers, including HR advice, employment documentation, employment tribunal support, workplace investigations, mediation, HR strategy,…
Serves UK employers and business owners across legal, healthcare, IT, education, financial services, manufacturing, engineering, private households and professional services sectors.
Financial Health
StrongStrong · Growing, Hiring · 20% CAGR over 5y
Location
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Computed from 5 filingsProvides cross-border payment services enabling merchants to accept Asian digital wallets including Alipay, WeChat Pay, Alipay Plus and UnionPay. Offers payment processing, QR code and POS solutions,…
Serves UK-registered merchants, ecommerce retailers and in-store businesses seeking to take payments from Chinese and wider Asian consumers using regional digital wallets.
Financial Health
StrongStrong · Growing · 0% CAGR over 4y
Location
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Computed from 5 filingsProvides outsourced e‑commerce fulfilment services including warehousing, pick and pack, order processing, shipping and returns management. Integrates with online stores and marketplaces to handle…
Serves eCommerce and retail brands of varying sizes, including fashion, food, gifting, beauty and wholesale businesses, selling through platforms such as Amazon, eBay, Shopify and WooCommerce in UK…
Financial Health
HealthyHealthy · Hiring · 11% CAGR over 4y
Location
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Computed from 3 filingsProvides IT support and managed services for businesses, including cloud hosting, network management, VoIP telephony, internet connectivity, cybersecurity, and IT consultancy. Installs, monitors and…
Serves businesses and organisations of all sizes needing outsourced IT, connectivity, telephony, cloud and cyber security support, including growing firms with increasingly complex technology and…
Financial Health
StrongStrong · Growing · 3% CAGR over 2y
Location
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Computed from 4 filingsProvides engineering simulation software and related consultancy services, including sales, implementation, support and training for tools such as Ansys. Helps organisations model and test products…
Serves engineering and product development teams in aerospace, defence, energy, healthcare, high-tech, industrial equipment, marine, space, transportation, construction and consumer products, plus…
Financial Health
HealthyHealthy · Hiring · 12% CAGR over 3y
Location
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Computed from 5 filingsProvides ERP and CRM implementation, customisation and support using Microsoft Dynamics 365 Business Central. Develops software add‑ons, integrations, mobile warehouse management and B2B e‑commerce…
Serves small and medium-sized UK businesses, particularly pharmaceutical distributors, exporters and manufacturers, wholesalers, cash & carry operators, online sellers, retailers, hospitality firms,…
Financial Health
StrongStrong · Growing, Hiring · 23% CAGR over 4y
Location
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Computed from 5 filingsSupplies office products and workplace equipment through an online store, including paper, stationery, filing systems, printers, ink and toner, packaging materials, janitorial products, catering…
Sells to businesses, office managers, procurement teams and facilities buyers needing workplace consumables, stationery, catering supplies, PPE, janitorial products and office equipment.
Financial Health
StrongStrong · Growing, Hiring · 39% CAGR over 4y
Location
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Computed from 5 filingsSupplies commercial refrigeration and catering equipment to hospitality and food service businesses. Sells display fridges and freezers, cold rooms, ice machines, blast chillers, drinks dispensers,…
Serves UK businesses needing commercial refrigeration and catering equipment, including restaurants, cafés, bars, pubs, caterers, food retailers and other hospitality or foodservice operators.
Financial Health
HealthyHealthy · -64% CAGR over 5y
Location
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Computed from 5 filingsProvides managed IT services for businesses, including IT support, cloud services, network devices, internet and telephony systems, and Microsoft ecosystem support. Also delivers cybersecurity…
Serves B2B organisations in Birmingham and the West Midlands, from SMEs to larger companies with internal IT managers, across sectors requiring managed technology, cybersecurity and digital support.
Financial Health
HealthyHealthy · Growing · 2% CAGR over 5y
Location
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Computed from 3 filingsProvides managed IT services for businesses, including first- and second-line technical support, IT infrastructure management, cybersecurity monitoring, cloud services, and project work such as…
Serves small and mid-sized businesses, particularly organisations without full in-house IT leadership, that need outsourced IT support, security oversight and strategic technology management in…
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 2y
Location
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Computed from 3 filingsProvides B2B telemarketing and telesales services including lead generation, appointment setting, market research surveys, database profiling and procurement, and digital marketing support such as…
Serves B2B organisations and sales or marketing teams across sectors, including financial services and insurance, in the UK and internationally.
Financial Health
StrongStrong · Growing · 1% CAGR over 2y
Location
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Computed from 5 filingsProvides managed technology services including IT support, managed print services, cybersecurity, cloud and digital transformation solutions, and unified communications. Supports and maintains…
Sells to businesses of all sizes needing managed IT, print, security, communications and digital transformation support, and also serves Scottish public sector organisations through…
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 5y
Location
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Computed from 5 filingsProvides business telecommunications services including mobile contracts, VoIP and phone systems, business internet connectivity, IoT solutions, mobile device management, and IT support. Also…
Serves businesses of varying sizes that need managed telecoms, mobile, voice, connectivity and IT support, typically buyers responsible for supplier contracts and communications infrastructure.
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
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Computed from 5 filingsProvides managed IT services for businesses, including technical support, IT consultancy, hardware supply, network and infrastructure management, cybersecurity, backup and disaster recovery,…
Serves B2B customers, primarily London-based SMEs and larger multi-site organisations, including retail, property, fashion and legal services firms that need outsourced IT, connectivity and…
Financial Health
StrongStrong · Growing, Hiring · 25% CAGR over 4y
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Computed from 5 filingsProvides digital consultancy and development services, including strategy, user experience design, AI implementation and blindspot auditing. Builds bespoke websites, software applications and…
Serves B2B clients, including established companies and eCommerce operators, whose senior teams need bespoke software, website, Shopify and AI project support.
Financial Health
StrongStrong · 0% CAGR over 1y
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Computed from 5 filingsProvides consulting and implementation services for Oracle cloud technologies, including Oracle Intelligent Advisor, CX, HCM and integration platforms. Designs and builds automated decisioning,…
Serves B2B organisations invested in Oracle Cloud, especially enterprise CX, HR, service, marketing, sales and commerce teams using Oracle Intelligent Advisor and related platforms.
Financial Health
StrongStrong · Hiring · 22% CAGR over 4y
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Computed from 5 filingsProvides databases, marketing lists and research on UK public sector organisations, including government, NHS, education and housing. Supplies contact data on officials and organisations, analytics…
Serves businesses, charities and public bodies seeking to reach UK public sector organisations, including local government, NHS, central government, education and housing contacts.
Financial Health
StrongStrong · Growing, Hiring · 4% CAGR over 4y
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Computed from 5 filingsProvides outsourced telephone answering and virtual receptionist services for businesses, including message taking, call transfers, appointment booking, switchboard overflow handling, and customer…
Sells to UK businesses needing outsourced call handling, including startups, SMEs and large corporates. Targets firms seeking virtual receptionist, switchboard overflow and customer contact support…
Financial Health
StableStable · 0% CAGR over 4y
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Computed from 5 filingsSupplies dental equipment, instruments, and consumables through an online store, including handpieces, ultrasonic scalers, curing lights, endodontic files, sterilisation products, imaging devices,…
Serves dental clinics, dental practices and dental professionals across the UK, including buyers responsible for surgery equipment, instruments, consumables, endodontics, sterilisation and imaging…
Financial Health
StrongStrong · Hiring · 25% CAGR over 4y
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Computed from 4 filingsProvides trade printing services through an online ordering platform, producing books and booklets, business cards, leaflets, presentation folders, stationery, calendars, and other printed materials…
Serves trade print buyers across the UK, including print resellers, graphic designers, agencies, publishers, schools and businesses ordering branded print materials.
Financial Health
StrongStrong · Growing, Hiring · 7% CAGR over 3y
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Computed from 5 filingsProvides a programmatic direct mail platform that integrates with e‑commerce and CRM systems to trigger personalised postal marketing based on customer behaviour, such as abandoned baskets or…
Serves B2B e-commerce and subscription brands, especially Shopify merchants, in sectors such as food and beverage, wellness and beauty, and home and garden. Targets CRM, retention and marketing teams.
Financial Health
StrongStrong · Hiring · 19% CAGR over 4y
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Computed from 5 filingsProvides workplace technology and business support services including managed print systems, telecoms and connectivity, IT infrastructure and security solutions, mailroom automation, and office…
Serves businesses of all sizes across the UK, including multi-site organisations and office-based teams requiring support across print, telecoms, IT, security, mailroom and office supplies.
Financial Health
StrongStrong · 0% CAGR over 2y
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Computed from 4 filingsDistributes passive and electromechanical electronic components from multiple manufacturers, including resistors, capacitors, filters, LEDs, resettable fuses, connectors, batteries, quartz crystals,…
Serves B2B buyers such as electronics manufacturers, engineering teams and procurement teams needing passive and electromechanical components for production, maintenance or design builds.
Financial Health
HealthyHealthy · Growing, Hiring · 5% CAGR over 3y
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Computed from 5 filingsDevelops bespoke software, websites and mobile applications for businesses. Provides IT consulting and digital marketing services, and manages online ordering websites and payment systems used by…
Serves businesses of all sizes, from startups to large enterprises, across sectors including healthcare, finance, education, retail, and catering or takeaway operators.
Financial Health
StableStable · Hiring · 32% CAGR over 4y
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Computed from 5 filingsProvides cybersecurity consulting and implementation services for organisations, focusing on multi-site security deployments. Services include securing digital identities, data and access, and…
Sells to businesses and other organisations globally, especially multi-site companies whose IT and security teams need cyber-security support for identity, data and access risks across distributed…
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StrongStrong · Hiring · 11% CAGR over 4y
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Computed from 5 filingsSupplies business products and procurement services, including office supplies, workwear and PPE, furniture and interior fit-outs, print and marketing materials, and managed print services. Also…
Serves UK businesses and organisations seeking consolidated procurement, with sector focus on automotive, healthcare, recruitment, retail and construction, plus facilities, marketing, interiors and…
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StableStable · 1% CAGR over 4y
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Computed from 5 filingsDesigns, manufactures and supplies equipment for fire sprinkler systems, including air compressors, air dryers, pump initiation boards, booster pumps, pressure gauges and valves, flow test devices,…
Serves B2B customers in the fire sprinkler industry, including sprinkler installation contractors, fire protection firms and distributors working on commercial, residential and domestic systems.
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StrongStrong · Growing, Hiring · 3% CAGR over 4y
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Computed from 3 filingsProvides recruitment services for employers and jobseekers in the Salesforce, Microsoft Dynamics, and wider IT sectors. Sources and places candidates in roles including developers, consultants,…
Serves employers hiring Salesforce, Microsoft Dynamics and software development specialists, from one-off vacancies to larger project staffing needs, alongside candidates seeking CRM, ERP,…
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StableStable · -5% CAGR over 2y
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Computed from 5 filingsProvides healthcare recruitment services, supplying locum and permanent staff including pharmacists, optometrists and pharmacy dispensers to pharmacies, optometry practices and NHS organisations.…
Serves community pharmacies, optometry practices, NHS trusts and other healthcare employers, plus pharmacists, optometrists, dispensers and individuals seeking care support across the UK.
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HealthyHealthy · Hiring · 28% CAGR over 4y
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Computed from 5 filingsProvides corporate services including company formation, corporate searches, compliance support, document retrieval, and international apostille and legalisation of documents for businesses and…
Serves businesses, entrepreneurs and professional advisers needing UK, US and international corporate administration support, including clients with cross-border company formation, compliance and…
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StableStable · Hiring · 6% CAGR over 4y
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Computed from 5 filingsProvides managed IT services including technical support, cybersecurity, cloud infrastructure management, IT consultancy, GDPR and data protection guidance, and delivery of IT projects. Supports…
Serves SMEs and charities across the UK, including business owners and organisations in sectors such as sales, e-commerce and legal services that need external IT support rather than an internal IT…
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HealthyHealthy · -18% CAGR over 4y
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Computed from 5 filingsProvides same-day courier and light haulage services for businesses, handling deliveries from small parcels to palletised freight. Operates a fleet of vans and trucks to collect, transport and…
Serves UK businesses and logistics partners needing dedicated courier or light-haulage capacity, from small parcel senders to organisations moving palletised loads across the UK and EU.
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StrongStrong · Hiring · 14% CAGR over 4y
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Computed from 5 filingsDesigns, manufactures and installs custom-built and modular exhibition stands and shell scheme displays for trade shows and events. Provides 3D design, project management, in-house fabrication,…
Serves businesses and organisations exhibiting at UK and European trade shows, including brands, technology providers, manufacturers, suppliers and event marketing teams across sectors such as…
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StrongStrong · Hiring · 28% CAGR over 5y
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Computed from 5 filingsProvides business telecommunications services including VoIP phone systems, cloud telephony, hosted PBX, business lines and calls, mobile communications, internet connectivity, and installation and…
Serves businesses across the UK of all sizes, from single-desk firms to larger organisations, including companies needing office communications, remote working, business mobiles, connectivity, CCTV,…
Financial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides email and SMS marketing services for e‑commerce brands, focusing on customer retention and revenue growth. Develops campaign strategies, automated flows, and lead generation systems, and…
Serves B2B clients: fast-growth direct-to-consumer ecommerce brands, including online retailers with customer retention and lifecycle marketing teams, particularly Klaviyo users.
Financial Health
StrongStrong · Hiring · 41% CAGR over 5y
Location
Unlock all 447 leads
Showing 50 of 447 — +397 more with verified decision-maker contacts, live data, and CRM sync.
Unlock all 447 leads
Showing 50 of 447 — +397 more with verified decision-maker contacts, live data, and CRM sync.
How Tidio usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2B companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2B companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Tidio is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
How many UK B2B companies use Tidio?
What share of UK B2B companies run Tidio?
How is Tidio usage detected?
What size B2B companies use Tidio in the UK?
What do Tidio-running B2B companies also run?
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