B2C Companies Using Freshworks in the UK: 134 Active Firms (2026)
B2C firms using support tools manage consumer service, chat and helpdesk workflows across UK digital channels.
Among consumer-facing operators, companies running Freshworks usually place the support layer between the website, order or booking platform, and customer service team. It routes chat, email and helpdesk requests into queues, creates a service history, and gives managers a view of response backlogs. Adoption tends to signal that the company has moved beyond ad hoc inbox handling: it has enough digital demand to justify configured workflows, trained agents and customer-experience ownership. The fit is clearest among ecommerce, travel, leisure, subscription and marketplace models, where support is part of the conversion and retention loop rather than a back-office afterthought.
Read more
Across the UK, 134 consumer-facing firms are actively trading with Freshworks detected on their websites. Reported headcount totals 4,143, which fits a cohort of consumer operators with service teams rather than passive brochure sites. Within the sector’s detected live-chat and helpdesk ranking, Freshworks sits ninth at 3.9%. Adoption is most concentrated in London at 26.9%, followed by the South East at 14.2%, the East Midlands and North West at 11.9% each, and the West Midlands at 8.2%.
Freshworks deployments in consumer-facing organisations usually bring personal data, purchase histories and complaint notes into a shared service layer, so privacy obligations sit close to day-to-day operations. The practical issues are less about sector licensing and more about retention policies, access controls, processor terms and where conversations are stored. Consumer-finance, travel and education adopters may also need escalation trails that satisfy their own supervisory or contractual duties. Procurement tends to favour systems that integrate with existing commerce, CRM and analytics stacks, which can make switching less a pure software choice than a service-process change.
Freshworks adoption appears likely to remain selective rather than universal. The cohort skews towards consumer businesses with enough enquiry volume to care about queue management, but many smaller merchants can still cope with lighter chat widgets or shared inboxes. Over time, service tooling tends to be pulled closer to marketing automation, customer data and payment or booking workflows, which favours suites over isolated helpdesk deployments. Migration pressure may come from integration fatigue and privacy review rather than from a simple appetite for more software; buyers will want fewer admin surfaces and clearer accountability for customer records.
Adoption by company size
Adoption of Freshworks rises with company size across the trading UK B2C companies in this cohort. 0.1% of the 54,825 companies with under 10 employees run Freshworks (70 detected). 0.2% of the 26,843 companies with 10–50 employees run Freshworks (50 detected). 0.5% of the 3,060 companies with over 50 employees run Freshworks (15 detected). That is a 0.4% gap between the over 50 employees and under 10 employees bands.
134
Active firms
2026
3.9%
Of detected Live chat share
UK B2C
9
Median headcount
Filed accounts
335
Verified contacts
Across this cohort
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Key facts
About 18% of the trading cohort reports turnover above £5M (25 of 134 firms) — the rest sits below that revenue band.
4% of the cohort was incorporated since 2022 (6 firms), so a sizeable share is in its first few filing cycles.
Within B2C firms with a detectable live chat system, this tool accounts for 3.9% (134) of detected usage, against a denominator of 3,457 companies.
Registered-region concentration is highest in London at 26.9% (36), followed by the South East at 14.2% (19).
The most common overlapping sector tag is E-commerce at 26.1% (35), ahead of Sport & Leisure at 17.9% (24) and Travel & Hospitality at 14.9% (20).
Website stack overlap points to relatively standard digital operations: 67.9% (91) also run a network-security or performance layer, and 63.4% (85) also run tag-management tooling.
Live chat market share among UK B2C
What else do Freshworks-running B2C run?
Share of the 134 Freshworks-running UK companies where each technology was also detected. As of June 2026.
Where Freshworks B2C are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
9
Median headcount
£1M
Median UK turnover
18.7%
Above £5M turnover
6
Incorporated since 2022
335 verified decision-maker contacts
across these 134 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2C using Freshworks
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsOperates an online retail platform selling sportswear, trainers and sporting goods for men, women and children, including clothing, footwear, equipment and accessories from major sports and fashion…
Sells directly to consumers, especially men, women and children buying sportswear, trainers, sporting goods and accessories. Serves individual shoppers across multiple international markets through…
Financial Health
HealthyHealthy · -15% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDevelops and operates themed visitor attractions, aquariums, observation wheels and amusement parks. Manages brands such as LEGOLAND parks, SEA LIFE centres and Madame Tussauds, and partners with…
Serves leisure consumers, families and tourists visiting branded attractions, theme parks and resorts, including LEGOLAND, SEA LIFE, Madame Tussauds and observation attractions, across international…
Financial Health
StableStable
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates an online retail store selling homeware, garden products, clothing, electricals, toys, gifts, beauty items and sports goods. Also offers personalised products and consumer credit payment…
Sells to UK consumers and families shopping online for homeware, garden items, clothing, toys, gifts, beauty, tech and appliances, including customers seeking personalised products and flexible…
Financial Health
StableStable · Hiring · 5% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates an online platform and mobile app for searching and booking cruise holidays. Lists cruise lines, ships, destinations and promotional deals, and enables users to manage bookings and access…
Serves consumers and holidaymakers seeking ocean and river cruises, including families, couples and deal-focused travellers comparing major cruise lines, destinations, departures and promotions.
Financial Health
StableStable · Hiring · 59% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 2 filingsOperates an online platform for booking airport, port, station and city parking. Aggregates car park operators and enables advance reservations, price comparison, and related travel services…
Sells to consumers booking travel-related parking and add-ons, including airport, port, station and city parking users. Targets leisure and travel customers seeking online booking for parking,…
Financial Health
WeakWeak · 5% CAGR over 1y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides international money transfer services enabling individuals to send funds online or via a mobile app to recipients in over 100 countries. Offers remittance processing, currency exchange,…
Serves consumers and diaspora communities sending money to family and recipients abroad, especially to African countries, plus organisations funding projects overseas.
Financial Health
StableStable · -69% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsProvides an online platform for creating and ordering personalised photo products, including photo books, canvas and framed prints, calendars, mugs, cushions and blankets, using digital design tools…
Serves UK consumers buying personalised photo gifts for family occasions, holidays, weddings, babies, pets and home décor, including shoppers seeking gifts for parents, partners, grandparents and…
Financial Health
StrongStrong · Growing, Hiring · 8% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides a digital wallet and payments platform enabling users to hold multiple currency balances, send and receive international transfers, pay bills, and make purchases using virtual or physical…
Serves consumers, including Nigerian users and diaspora customers with cross-border financial needs, plus SMEs and enterprise clients referenced on the site.
Financial Health
StableStable · -14% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDevelops and sells baby care and household products including disposable and reusable nappies, baby wipes, skincare items, and plant‑based cleaning products. Offers bundles and subscription delivery…
Sells direct to eco-conscious families, expectant parents and parents of babies, with subscriptions aimed at regular household buyers of baby and family essentials.
Financial Health
StrongStrong · Growing, Hiring · 10% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates holiday parks offering short breaks and holiday accommodation including caravans, lodges, apartments and camping pitches. Provides on‑site leisure facilities such as swimming pools, sports…
Serves UK leisure consumers seeking Devon beach holidays, including families with children, toddler groups, couples, dog owners, campers and touring guests, and customers looking for accessible,…
Financial Health
StrongStrong · Profitable, Growing, Hiring · 21% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an e-commerce retail platform selling designer homeware, furniture, lighting, glassware, home fragrance, decorative accessories and luxury gifts from branded collections, with online…
Sells primarily to consumers shopping online for luxury homeware, designer furniture, décor, home accessories and gifts, including customers interested in premium brands and room-specific furnishings.
Financial Health
StrongStrong · Hiring · 7% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDevelops and operates a mobile application that enables users to send money internationally. The platform facilitates cross-border remittances and payments to individuals or businesses, allowing…
Serves consumers and entrepreneurs who need international money transfers, including migrants supporting family abroad, individuals paying overseas contacts, and business users sending funds to…
Financial Health
HealthyHealthy · Hiring · 41% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online travel platform selling London tours, attraction tickets, theatre bookings, and transport services including car transfers, coach and train tickets. Also offers travel bundles and…
Targets tourists and other travellers visiting London and the UK, including airport arrivals, families and individuals seeking attractions, tours, onward transport and mobile connectivity.
Financial Health
StableStable · Hiring · 43% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides internet connectivity services including full‑fibre broadband plans with router supply, installation and static IP addresses. Also offers satellite and 4G/5G broadband options and customer…
Serves households and small businesses needing fixed connectivity plans, including remote workers, streamers, gamers and business users checking availability by address.
Financial Health
HealthyHealthy · -66% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOnline retailer of women’s clothing and accessories. Sells dresses, tops, trousers, knitwear, jackets, occasionwear and partywear, including petite and plus‑size ranges, through an e‑commerce website…
Serves UK women consumers shopping online for fashion, including petite and plus-size customers seeking workwear, occasionwear, holiday clothing, casual outfits and wedding guest styles.
Financial Health
HealthyHealthy · Hiring · 7% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides on‑demand laundry and dry cleaning services with doorstep collection and delivery. Services include washing, drying and folding, ironing, bedding cleaning, garment alterations, shoe repair,…
Serves consumers needing doorstep laundry and dry cleaning, plus commercial clients such as short-term rental operators, property managers and businesses requiring linen and towel support across…
Financial Health
WeakWeak · Hiring · 10% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online platform and mobile app that enables users to create personalised greeting cards and postcards using their own photos and messages. Prints and posts the cards to recipients for…
Serves consumers using mobile and web apps who send personalised greeting cards and postcards to family, partners and friends for birthdays, holidays and life events.
Financial Health
WeakWeak · -11% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides digital remittance services enabling peer‑to‑peer international money transfers via a mobile app, online platform and agent network. Operates an in‑house payment platform supporting…
Serves consumers in the UK, US, Europe and Canada who send money internationally to family and friends, especially recipients in EMEA and APAC markets; also works with remittance agents.
Financial Health
WeakWeak · 0% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online garden centre retailing plants, trees, shrubs, bulbs and indoor plants, along with garden furniture, planters, water features, outdoor structures, fencing, lighting, tools and…
Serves UK home gardeners, homeowners and outdoor-living consumers, with a separate trade sales channel for professional buyers such as landscapers, garden designers and horticultural businesses.
Financial Health
WeakWeak · -68% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsProvides residential broadband services over full‑fibre optic networks, offering gigabit‑speed internet connections. Supplies Wi‑Fi equipment and network management tools, including Plume SuperPods…
Sells to residential households in its fibre network coverage areas, including homeowners and renters seeking home internet, whole-home WiFi and support for smart home devices, streaming and multiple…
Financial Health
WeakWeak · 0% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Operates an online retail platform selling second-hand books and media. Purchases used books from the public and distributes a large catalogue of pre-owned titles across fiction, non-fiction,…
Sells to individual online shoppers, including general readers, parents, students, and rare-book collectors, with UK delivery explicitly promoted.
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsOperates a family theme park featuring rollercoasters, rides, themed areas including Peppa Pig World, animal exhibits, gardens, live shows, and play areas. Sells day tickets, annual passes and…
Serves families with children and leisure visitors, including Peppa Pig fans, plus school groups, group organisers, coach operators and businesses seeking corporate hospitality, staff discounts,…
Financial Health
DistressedDistressed · -90% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOnline retailer of cycling equipment selling mountain, road and gravel bikes, bike components, tools, accessories, clothing and protective gear, along with maintenance products and parts from…
Sells to consumer cycling enthusiasts and riders, particularly mountain bike, gravel and road cyclists shopping online for personal bikes, components, clothing, protection and accessories.
Financial Health
DistressedDistressed · -3% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsDesigns and retails fashion footwear and accessories for men and women, including shoes, boots, sandals, trainers, handbags and small accessories, sold through branded collections via its e‑commerce…
Sells to fashion-focused consumers shopping online for women’s and men’s footwear, bags and accessories, including buyers seeking occasionwear, workwear, wedding styles, gifts, shoe care and wide-fit…
Financial Health
StableStable · 2% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides online and mobile international money transfer services. Allows users to send funds using bank accounts, Visa or Mastercard, with options for cash pickup, bank deposit, or card transfer…
Serves consumers, especially migrant workers and expatriates, who send personal remittances to relatives abroad via online and mobile channels, with recipients in over 80 countries.
Financial Health
DistressedDistressed · -9% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online garden centre selling plants and gardening products, including perennials, shrubs, trees, bulbs, seeds and houseplants, along with garden tools, pots, compost, irrigation equipment…
Sells primarily to UK consumer gardeners and homeowners buying plants, bulbs, indoor plants, pots, tools, furniture and garden equipment online for home gardens and outdoor spaces.
Financial Health
HealthyHealthy · Growing, Hiring · 3% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates scheduled public bus services, providing passenger transport on local and regional routes. Sells tickets and fares through contactless payment and mobile tickets, and provides route maps,…
Serves individual bus passengers and ticket buyers across Cheshire, Derby City and Derbyshire, and Greater Manchester, with routes for local travel, schools, towns and regional connections.
Financial Health
StrongStrong
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates public bus transport services, running scheduled routes and providing passenger ticketing through online and mobile platforms. Offers fare information, service updates, and real-time bus…
Serves individual public transport users and business account customers in Cheshire, Greater Manchester, Shropshire, Stoke-on-Trent and Staffordshire, including local residents and commuters buying…
Financial Health
StableStable · -76% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online marketplace offering downloadable digital design assets including SVG files, clipart, fonts, templates, sublimation PNGs, embroidery and laser‑cutting designs. Provides…
Serves B2C and B2B customers: hobby crafters, independent makers, graphic designers, print-on-demand sellers, and small businesses needing licensed creative assets for craft, marketing and…
Financial Health
StrongStrong · Hiring · 36% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides a mobile app that converts deposited pounds into allocated physical gold stored in secure vaults. Users can hold gold‑denominated balances, transfer funds, spend via a debit Mastercard, and…
Targets retail consumers, depositors and savers who want an alternative to bank cash balances, with app-based access to savings and payments via a debit card.
Financial Health
StrongStrong · Hiring · 23% CAGR over 5y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an e‑commerce platform selling second‑hand books and other media. Sources used books from the public and partners, processes and resells them online across fiction, non‑fiction, children’s,…
Sells to online consumers, including adult readers, parents buying children’s books, students seeking textbooks, and collectors of rare titles, with UK shoppers explicitly targeted through free UK…
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 2 filingsOperates a chain of cinemas showing film releases and special screenings. Sells tickets online and offers food and drink service, membership programmes, private cinema hire, and film-related events.
Sells to cinema-going consumers seeking film screenings, events, food and drink, memberships and gift cards, and to individuals or organisations booking private hire for social or corporate occasions.
Financial Health
HealthyHealthy · Hiring · 1170% CAGR over 1y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates an online retail store selling personalised jewellery, fashion accessories, and gift items. Offers products such as necklaces, bracelets, rings, bags, and homeware, with options for custom…
Sells B2C to online shoppers and gift buyers seeking jewellery, accessories, home items and personalised presents for women and men, with international purchasing supported.
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides laundry and dry‑cleaning services with collection and delivery. Customers place orders online, leave clothing for pickup at buildings or lockers, and items are cleaned, processed and…
Serves consumers in London, especially busy residents of apartment buildings with lockers or concierge services who need collected and delivered laundry and dry cleaning.
Financial Health
StableStable · Hiring · 3% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsOperates an online store and subscription service selling special‑edition books and book‑themed merchandise. Offers monthly and quarterly genre-based book subscription boxes, including fantasy,…
Serves consumer book lovers and collectors, especially fans of fantasy, romance, horror, science fiction and crime/mystery, buying subscriptions, exclusive editions and book-themed items.
Financial Health
StrongStrong · Hiring · 55% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Operates commercial activities for a heritage visitor destination, including museums, galleries and historic attractions, as well as hospitality services such as a hotel, holiday cottages,…
Serves leisure visitors, families, tourists, school groups and organised groups planning heritage attraction visits, stays and dining in Bishop Auckland.
Financial Health
N/AN/A
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsProvides integrated public transport ticketing products including smartcards, mobile app tickets and discount travel passes, allowing passengers to use buses, trams and trains across multiple…
Serves public transport users in South Yorkshire, Sheffield and Derbyshire, including young people aged 5–18 and 18–22, plus local employers or organisations seeking B2B travel partnerships.
Financial Health
StrongStrong
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDevelops and sells natural dietary supplements, including vitamins, minerals, mushroom extracts, probiotics and botanical formulations. Products are marketed for areas such as immunity, energy, eye…
Sells mainly to health-conscious consumers buying dietary supplements online, with ranges aimed at adults by health need and life stage. Also serves nutritionists and wellness practitioners who…
Financial Health
StrongStrong · Growing, Hiring · 20% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsProvides digital mailbox services that receive postal mail and packages on behalf of individuals and businesses, scan and upload mail for online viewing, and offer virtual mailing addresses, mail…
Serves both consumers and businesses: individuals, families, expats, students, home-based businesses, entrepreneurs, start-ups, and companies needing addresses or mail operations across multiple…
Financial Health
StrongStrong · Growing, Hiring · 18% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 2 filingsOperates an online retail store selling board games, trading card games, tabletop miniatures, LEGO sets, comics, and gaming accessories, including products such as Pokémon cards and Warhammer models,…
Serves consumers, hobbyists, collectors and families shopping for board games, trading cards, tabletop miniatures, LEGO, comics and video games, with UK and international purchasing options.
Financial Health
WeakWeak · Hiring · 12% CAGR over 1y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates an online subscription service and shop offering fantasy fiction books, including exclusive and special editions. Sells themed book boxes, book‑only subscriptions, and related merchandise…
Sells to consumers who read and collect fantasy fiction, including YA, adult, romantasy, epic and cosy fantasy fans, across UK/international and US/Canada storefronts.
Financial Health
StrongStrong · Hiring · 59% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online fishing tackle retailer selling rods, reels, lines, lures, bait and accessories for fly, coarse, carp and predator angling, along with fishing tools, nets, clothing and related…
Serves consumers and hobbyist anglers across game, predator, coarse, carp and fly fishing, including online shoppers and retail store visitors.
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsSells beds and bedroom furniture through an online store, including upholstered bed frames, ottoman storage beds, TV beds, divan bases, mattresses, and blanket boxes, with multiple fabric options and…
Sells direct to UK consumers and households shopping online for luxury or made-to-order beds, mattresses and bedroom furniture, including buyers seeking storage, TV, ottoman and high-headboard styles.
Financial Health
StrongStrong · Growing, Hiring · 30% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 4 filingsOperates an online retail store selling bathroom products including complete bathroom suites, baths, toilets, basins, shower enclosures, shower trays, mirrors, vanity units and bathroom furniture,…
Sells to UK consumers, homeowners, landlords and trade buyers sourcing bathroom suites, fittings, furniture and shower products online for domestic or commercial bathroom projects.
Financial Health
HealthyHealthy · -7% CAGR over 3y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsOperates an online retail store selling basketball footwear, clothing, jerseys, and accessories. Stocks brands such as Nike, Jordan, Adidas and Under Armour, alongside basketballs, backboards,…
Sells directly to basketball consumers, including men, women and kids, looking for performance shoes, retro sneakers, NBA apparel, clothing and on-court accessories from major sportswear brands via…
Financial Health
StrongStrong · Hiring · 73% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsProvides an online platform for creating shared collections for group gifts and occasions. Users invite contributors via a link to add money and messages, then redeem the collected funds as cash,…
Serves consumers and workplace groups, including friends, family members and colleagues involved in shared celebrations such as leavers, teacher gifts, weddings, honeymoons, birthdays, retirements,…
Financial Health
HealthyHealthy · Hiring · 13% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsOperates an online retail store selling designer clothing, footwear and accessories from brands such as Stone Island, Nike, Moncler and Palm Angels, including sneakers, outerwear and apparel, with…
Sells to consumers shopping for premium streetwear, designer clothing, sneakers, footwear and accessories from brands such as Stone Island, Nike, adidas, Moncler and C.P. Company.
Financial Health
HealthyHealthy · -26% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 3 filingsOperates local bus services across Staffordshire and the West Midlands. Provides scheduled passenger transport, route information, ticket sales including mobile tickets, fare information, and…
Serves local public transport users in Staffordshire and the West Midlands, including residents, commuters and visitors buying tickets online or via mobile, plus organisations using business accounts.
Financial Health
StableStable · -90% CAGR over 2y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsDesigns and sells hair styling tools and haircare products through an online store, including interchangeable curling wands, hairdryers, straighteners, hot brushes, and styling products such as…
Sells direct to style-conscious consumers and gift buyers shopping online, including fans of celebrity and influencer hair looks and customers seeking salon-inspired haircare and electricals for home…
Financial Health
StableStable · Hiring · 26% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Financial sub-scores
Computed from 5 filingsProvides river dining and sightseeing cruises offering brunch, lunch, afternoon tea and dinner experiences, with onboard meals and entertainment. Also sells themed and seasonal cruises, private group…
Serves consumers, tourists, couples, families and friend groups seeking London experiences for celebrations, seasonal occasions and gift vouchers, plus groups booking private parties or corporate and…
Financial Health
StableStable · 0% CAGR over 4y
Location
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
Unlock all 134 leads
Showing 50 of 134 — +84 more with verified decision-maker contacts, live data, and CRM sync.
How Freshworks usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2C companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2C companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Freshworks is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
UK B2C by Live chat
Other B2C technology
Related directories
Frequently asked questions
How many UK B2C companies use Freshworks?
What share of UK B2C companies run Freshworks?
How is Freshworks usage detected?
What size B2C companies use Freshworks in the UK?
What do Freshworks-running B2C companies also run?
Can I get contact details for these companies?
Search 134 UK companies by the live chat technology they run.
Find the right decision-makers, see verified company data, and export your list in seconds.