B2C Companies Using Zoho in the UK: 65 Active Firms (2026)
B2C businesses sell directly to consumers through retail, services or digital channels, with UK sites showing customer-management software adoption.
Customer acquisition, service and fulfilment teams are the main buying centres here, with the system acting as the contact spine for web forms, appointments, ecommerce queries, subscriptions and after-sales support. For B2C operators, adopting this customer-management platform usually signals a move beyond inbox-led sales handling: marketing captures consumer intent, operations tracks fulfilment or bookings, and service teams need shared history across repeat interactions. Engagements look departmental rather than enterprise-wide, often owned by commercial or operations managers with technical support for website integration, tagging and workflow automation. The fit is clearest where direct-channel revenue depends on keeping consumer enquiries, pipeline status and support activity in the same place.
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Across the UK, 65 companies running this customer-management platform are actively trading, making the adoption base relatively narrow inside B2C. Reported employment totals 1,050 people across the cohort. Within detected CRM usage in the sector, the platform accounts for 1.1% of a denominator of 6,133, placing it joint sixth in the category ranking rather than among the dominant systems. Regional skew is towards London at 24.6%, followed by the South East at 16.9%, the North West at 13.8%, the South West at 12.3% and Wales at 7.7%.
Consumer-facing deployments tend to put procurement and compliance scrutiny on consent capture, data retention and the hand-off between marketing, sales and support. Web forms, appointment flows, ecommerce enquiries and support tickets can all create personal-data handling obligations, so buyers usually need clear ownership of contact permissions, audit trails and deletion processes before the system becomes operationally embedded. The surrounding website stack also matters: analytics, tag management, bot checks and search tooling often sit beside the customer record, which can blur responsibility between marketing teams, agencies and operations. For researchers, the relevant distinction is usually use-case risk rather than sector label.
Adoption appears likely to deepen through practical workflow consolidation rather than a broad platform shift. The cohort is tilted towards operators that need direct consumer follow-up but may not yet have the budget or internal team structure for heavier enterprise CRM programmes. That favours bundled sales, service and marketing administration, particularly where bookings, quote requests, subscriptions or post-purchase support create repeat interactions. Migration pressure may come from agencies rationalising website stacks, from teams wanting fewer hand-offs between channels, and from privacy governance becoming part of routine campaign operations. Larger consumer groups are still more likely to standardise elsewhere.
Adoption by company size
Adoption of Zoho varies by company size across the trading UK B2C companies in this cohort. 0.1% of the 54,825 companies with under 10 employees run Zoho (37 detected). 0.1% of the 26,843 companies with 10–50 employees run Zoho (25 detected). 0.1% of the 3,060 companies with over 50 employees run Zoho (4 detected).
65
Active firms
2026
1.1%
Of detected CRM share
UK B2C
8
Median headcount
Filed accounts
144
Verified contacts
Across this cohort
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Key facts
About 7% of the trading cohort reports turnover above £5M (5 of 65 firms) — the rest sits below that revenue band.
9% of the cohort was incorporated since 2022 (6 firms), so a sizeable share is in its first few filing cycles.
Within 6,133 UK B2C businesses with a detectable CRM system, this CRM accounts for 1.1% (65) of detected use, level with another system at 1.1% (65).
Website stack overlap is weighted towards measurement and tagging: 76.9% (50) also run web analytics, 67.7% (44) run tag management and 46.2% (30) run anti-bot checks.
London accounts for 24.6% (16) of the cohort, followed by the South East at 16.9% (11) and the North West at 13.8% (9).
Field services and trades make up 21.5% (14) of the cohort, ahead of e-commerce at 12.3% (8) and education and training at 10.8% (7).
CRM market share among UK B2C
Share of the 6,133 UK B2C with a detectable system. As of June 2026.
What else do Zoho-running B2C run?
Share of the 65 Zoho-running UK companies where each technology was also detected. As of June 2026.
Where Zoho B2C are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
8
Median headcount
£662.1K
Median UK turnover
7.7%
Above £5M turnover
6
Incorporated since 2022
144 verified decision-maker contacts
across these 65 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK B2C using Zoho
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 5 filingsOperates an online doctor consultation and pharmacy service supplying prescription medications and home test kits for conditions including weight loss, sexual health, asthma, infections and general…
Sells direct to UK consumers seeking online doctor consultations, prescription treatments and pharmacy products, including adults managing everyday health conditions, sexual health, weight loss,…
Financial Health
StrongStrong · Growing, Hiring · 42% CAGR over 4y
Location
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Computed from 5 filingsProvides subscription-based home emergency and boiler cover plans for homeowners and landlords. Services include annual boiler servicing and repair callouts, with cover for central heating systems,…
Serves UK homeowners and landlords seeking subscription-based home emergency, boiler, heating, plumbing, electrics, drainage, pest and security cover for residential properties.
Financial Health
StableStable · -33% CAGR over 4y
Location
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Computed from 5 filingsOperates an online platform offering short‑term rentals of luxury villas and city apartments in international destinations. Provides travel planning and concierge services such as private chefs, maid…
Sells to affluent leisure travellers seeking luxury villa and city apartment rentals, including couples, families, large groups and wedding or event parties, across high-end holiday destinations and…
Financial Health
StrongStrong · Hiring · 28% CAGR over 4y
Location
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Computed from 2 filingsProvides undergraduate, postgraduate and executive education programmes focused on the sports industry, including sports management and business courses delivered online and at stadium-based…
Serves prospective undergraduate, postgraduate and executive education students seeking careers or advancement in the global sports industry, including athletes, graduates and sports professionals…
Financial Health
StrongStrong · Hiring · 43% CAGR over 1y
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Computed from 5 filingsProvides online design education courses covering graphic design, web and UX/UI design, interior design, motion graphics, and digital illustration. Offers live mentorship and recorded classes,…
Serves aspiring and early-career designers, career changers and freelancers seeking online training in graphic design, web/UX/UI, motion, illustration and interior design, with a worldwide student…
Financial Health
StrongStrong · Growing, Hiring · 9% CAGR over 4y
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Computed from 3 filingsProvides fertility assessment and assisted reproduction treatments including IVF, ICSI, intrauterine insemination, embryo transfer, and genetic testing. Also offers egg, sperm, and embryo freezing,…
Serves private patients seeking fertility support, including individuals and couples facing infertility, previous IVF failure or miscarriage, people preserving fertility, and intended parents using…
Financial Health
StrongStrong · Growing, Hiring · 6% CAGR over 2y
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Computed from 2 filingsProvides extended vehicle warranty plans and GAP insurance for used cars, including electric vehicles. Policies cover repair costs for mechanical and electrical failures, including parts and labour,…
Serves UK consumers and drivers seeking extended car warranty or GAP insurance for used cars, including electric vehicles.
Financial Health
HealthyHealthy · Hiring · 37% CAGR over 1y
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Computed from 5 filingsSupplies and installs hot tubs, swim spas, saunas, and cold plunge baths for residential and holiday‑let use. Also sells pergolas, spa covers, water treatment chemicals, filters and accessories, and…
Sells primarily to UK homeowners and families seeking home wellness/leisure upgrades, plus holiday-let and Airbnb property owners, with options segmented by household size, budget and available space.
Financial Health
WeakWeak · -3% CAGR over 4y
Location
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Computed from 5 filingsProvides private medical consultations and diagnostic services across multiple specialties including gynaecology, paediatrics, dermatology, cardiology, psychiatry, and surgery. Also offers health…
Serves private healthcare patients, especially Italian-speaking families, professionals, local residents and international patients in London, as well as employers seeking corporate health checks.
Financial Health
HealthyHealthy
Location
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Computed from 5 filingsSells new and used Yamaha motorcycles and scooters through a dealership showroom. Provides motorcycle servicing and repairs via a workshop, and sells parts, clothing and riding accessories. Also…
Serves individual Yamaha motorcycle and scooter riders, including commuters, delivery riders and motorcycle enthusiasts across London, as well as buyers seeking new or pre-owned bikes, finance,…
Financial Health
StableStable · -7% CAGR over 4y
Location
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Computed from 3 filingsProvides international education programmes including English and French language courses, vocational diplomas in areas such as digital marketing and business, university pathway and exam preparation…
Serves international students and young adults seeking study-abroad, language, vocational career preparation and university pathway options, plus teachers looking for professional training.
Financial Health
WeakWeak · Hiring · 10% CAGR over 2y
Location
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Computed from 2 filingsProvides medical assessment and treatment for varicose veins through specialist clinics. Services include consultation, ultrasound diagnosis, endovenous laser ablation, foam sclerotherapy, and…
Serves adults seeking private care for varicose veins, including self-paying patients and members of insurers such as Bupa, Vitality, WPA, Healix, Saga and National Friendly.
Financial Health
StableStable · Hiring · 75% CAGR over 1y
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Computed from 4 filingsProvides academic summer schools and online courses for students aged 13–30, offering short programmes in subjects such as science, business, engineering and humanities, including research mentoring…
Serves secondary school and pre-university students globally, mainly ages 13–18, plus young adults up to 30, seeking university-level academic enrichment and subject exploration.
Financial Health
StrongStrong · 46% CAGR over 2y
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Computed from 5 filingsSupplies made-to-measure Venetian blinds for DIY installation, including wooden, faux wood, and aluminium models with 25–63mm slats. Offers Perfect Fit frame systems and free-hanging blinds sold…
Sells primarily to consumers, especially homeowners and DIY buyers seeking made-to-measure Venetian blinds for homes, windows and doors. Also serves some office buyers looking for blinds for home or…
Financial Health
StableStable · 0% CAGR over 4y
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Computed from 5 filingsInstalls residential renewable energy and energy‑efficiency systems, including solar photovoltaic panels, air source heat pumps and insulation. Provides system surveys, design and installation…
Serves UK homeowners and residential property occupants, including private customers and households reached through Warm Homes, social housing and local grant schemes.
Financial Health
StrongStrong · Growing, Hiring · 27% CAGR over 4y
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Computed from 5 filingsDesigns, supplies and installs bathrooms, shower rooms and cloakrooms. Operates showrooms displaying bathroom suites, furniture, tiles and accessories, and provides interior design consultation,…
Serves homeowners seeking bathroom projects across central Scotland, especially around Glasgow, Edinburgh, Ayr and Stirling, with showroom appointments and at-home design support.
Financial Health
HealthyHealthy · Hiring · 41% CAGR over 6y
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Computed from 5 filingsProvides general, cosmetic and restorative dental treatments including check-ups, hygienist services, Invisalign teeth straightening, whitening, crowns, veneers and dental implants. Also offers…
Sells to consumers seeking private dental care and facial aesthetics, including new patients, nervous patients, children and adults needing general, cosmetic, restorative or emergency treatment. Also…
Financial Health
StrongStrong · -27% CAGR over 2y
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Computed from 3 filingsProvides foreign exchange and international money transfer services for individuals moving funds abroad, particularly for overseas property purchases or sales. Offers spot transfers, forward…
Serves individuals buying or selling property overseas who need to transfer money internationally, including people making one-off large payments, regular overseas payments, future-dated transfers,…
Financial Health
StableStable · Hiring · 7% CAGR over 2y
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Computed from 3 filingsManufactures and supplies DIY conservatory and home extension kits, including tiled roof conservatories, glass and polycarbonate roof systems, and replacement conservatory roofs. Provides custom-made…
Sells to UK homeowners undertaking DIY home improvement projects, particularly those wanting conservatory kits, tiled roof conservatories, roof replacements, and home extension kits for their own…
Financial Health
WeakWeak · Hiring · 12% CAGR over 2y
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Computed from 5 filingsProvides sixth form education and private tuition, offering A‑level and GCSE courses, retake programmes, revision courses, and gap year study. Delivers teaching through small-group or one‑to‑one…
Serves secondary and sixth-form students and their parents seeking GCSE and A-level study, retakes, revision, private tuition, examinations and gap-year options, including in-person and online…
Financial Health
StableStable · Hiring · 11% CAGR over 6y
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Computed from 4 filingsDevelops and sells household cleaning products including laundry detergent sheets, fabric conditioner sheets, dissolvable cleaning spray tablets, dishwasher tablets, refillable foaming hand soap, and…
Sells direct to UK consumers and households seeking eco-friendly, plastic-reducing alternatives for laundry, dishwashing, surface cleaning and hand soap through an online shop.
Financial Health
StableStable · Hiring · 19% CAGR over 3y
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Computed from 3 filingsOperates an online grocery store selling Indian and Afro‑Caribbean food products, including fresh produce, spices, rice, lentils, snacks, meat, fish, frozen foods, and ready meals, along with…
Sells to UK consumers and households seeking Indian and Afro-Caribbean groceries, fresh produce, spices, snacks, meat and fish through online ordering and home delivery.
Financial Health
WeakWeak · 0% CAGR over 2y
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Computed from 4 filingsDesigns and arranges tailor‑made safari holidays across Southern and East Africa. Plans custom itineraries including lodges, wildlife safaris, beach stays, and activities, and manages bookings while…
Serves leisure travellers and travel agents arranging African safari holidays, including families, honeymooners, solo travellers, golfers, divers and wildlife-focused clients seeking trips across…
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StrongStrong · Hiring · 14% CAGR over 3y
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Computed from 5 filingsProvides chiropractic care and musculoskeletal treatment, including corrective chiropractic, physiotherapy, sports therapy, scoliosis bracing, shockwave therapy, and clinical Pilates. Treats…
Serves individual patients in London’s Chiswick, Croydon and Blackfriars areas, including adults seeking private care for back, neck and joint pain, sports injuries, posture problems, scoliosis and…
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WeakWeak · -4% CAGR over 4y
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Computed from 5 filingsPlans and arranges customised African safari holidays, providing travel consultancy, itinerary design, and booking of lodges, guided wildlife safaris, rail journeys and related tourism experiences…
Serves individual consumers and private travel groups seeking African safari holidays, including seasoned travellers, families, solo travellers, couples, romance seekers and groups of friends.
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StrongStrong · -47% CAGR over 3y
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Computed from 5 filingsProvides online higher education courses and study resources, including Pearson HNC and HND qualifications in engineering and business, with tutoring, bridging maths courses and recognition of prior…
Serves individual learners and employer sponsors seeking flexible online higher education, particularly adults pursuing engineering, business, leadership and management qualifications, including…
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StrongStrong · Growing, Hiring · 7% CAGR over 4y
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Computed from 5 filingsDesigns, supplies and installs bespoke fitted kitchens, offering interior design, planning and project-managed installation. Provides custom kitchen layouts, cabinetry and kitchen packages, with…
Serves homeowners and domestic renovators in Glasgow, Edinburgh, Ayr, Stirling and nearby areas, particularly consumers planning fitted kitchen or bathroom projects and seeking showroom-based design…
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StrongStrong · 0% CAGR over 5y
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Computed from 5 filingsProvides optician services including eye examinations, contact lens fittings, and myopia management. Sells prescription glasses, sunglasses, and ZEISS spectacle lenses, and offers frame styling…
Serves consumers and families seeking eye tests, glasses, sunglasses and contact lenses, including men, women, children, teenagers and style-conscious buyers of premium eyewear.
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StrongStrong · Hiring · 19% CAGR over 4y
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Computed from 5 filingsProvides off-road motorcycle training courses for licensed riders, including beginner and advanced off‑road skills programmes, women-only sessions, and adventure motorcycle maintenance workshops.…
Sells to individual motorcycle riders, primarily consumers with full motorcycle licences seeking off-road training. Serves beginners, returning adventure riders and women riders through targeted…
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HealthyHealthy · 0% CAGR over 4y
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Computed from 5 filingsDesigns and installs solar photovoltaic (PV) systems for residential, commercial and community properties. Provides battery energy storage, EV charging points, solar carports and ground‑mounted…
Serves homeowners, businesses and community projects across the UK, including manufacturers, public sector bodies, wholesalers and distributors, universities, schools, office buildings, residential…
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StrongStrong · Hiring · 22% CAGR over 4y
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Computed from 5 filingsProvides domestic and commercial removals, including house moves, small and part‑load transport, and man‑and‑van services. Operates secure storage facilities and offers packing services and packaging…
Serves B2C and B2B customers, including households, students, small-load customers and commercial clients in Dorset and across the UK.
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HealthyHealthy · Growing · 0% CAGR over 4y
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Computed from 5 filingsOperates passenger canal boat trips offering sightseeing cruises and dining experiences, including afternoon tea, fish and chip, and dinner cruises. Provides themed events, seasonal trips, private…
Serves leisure consumers, tourists, families, couples, schools or groups seeking canal outings, dining experiences, seasonal trips, celebrations and wedding receptions, with options for coach…
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StableStable · Hiring · 12% CAGR over 4y
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Computed from 5 filingsProvides domiciliary care and personal support services for adults in their own homes, including short visits, live-in care and 24‑hour support. Assists clients with daily living and personal care to…
Serves adults aged 18+ needing domiciliary and live-in care, including people with a wide range of support needs. Targets private care clients in Cambridge City, Cambridgeshire and surrounding areas…
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StableStable · -1% CAGR over 5y
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Computed from 5 filingsInstalls solar photovoltaic systems for residential and commercial properties, including roof‑mounted, in‑roof and ground‑mounted arrays. Supplies battery storage systems such as Tesla Powerwall,…
Sells to UK homeowners and businesses seeking solar energy systems, including commercial property owners and residential customers interested in solar panels, battery storage, EV charging and related…
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HealthyHealthy · Hiring · 22% CAGR over 5y
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Computed from 5 filingsSupplies and installs made‑to‑measure window shutters and blinds for residential properties, including plantation shutters, motorised blinds, roof blinds, Venetian, Roman, honeycomb and insect…
Sells to homeowners seeking made-to-measure shutters and blinds for residential properties, including new-build, period, converted, Victorian and modernised homes, primarily across the South of…
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StableStable · -8% CAGR over 4y
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Computed from 3 filingsInstalls and maintains residential renewable and heating systems, including air source heat pumps, solar PV and solar thermal panels, gas boilers, and underfloor heating. Provides system design,…
Serves homeowners and residential property owners seeking lower-energy heating and power systems, including people replacing boilers, installing heat pumps or solar panels, or building and renovating…
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HealthyHealthy · Hiring · 15% CAGR over 1y
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Computed from 5 filingsProvides taxi and private hire transport booking services, including airport transfers, cruise port transfers, local and long‑distance journeys, group travel, school transport, and corporate travel.…
Serves UK and international travellers needing airport, cruise, taxi, group and tour transfers, plus corporate travel buyers, schools, travel agents and destination management companies seeking…
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DistressedDistressed
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Computed from 4 filingsInstalls solar photovoltaic panel systems and battery storage for residential and commercial properties. Provides system design, supply and installation, inverter repairs, and remote surveys,…
Serves UK homeowners and businesses seeking residential or commercial solar PV and battery storage, including customers comparing fixed-size panel systems or needing inverter repair support.
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DistressedDistressed · -43% CAGR over 3y
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Computed from 2 filingsProvides vehicle servicing, repairs, MOT testing and diagnostics for cars and vans. Also offers bodyshop repairs, tyre and wheel alignment services, van sales and hire, and van conversions including…
Serves private motorists and commercial vehicle operators in Lincoln, including van owners, fleet managers, businesses needing vehicle hire, and buyers of used or converted vans.
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StrongStrong · Growing · 0% CAGR over 1y
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Computed from 5 filingsProvides overseas education consultancy services, advising students on studying in the UK, USA, Canada, Australia and Europe. Assists with university selection, applications, scholarship guidance,…
Serves prospective international students and their families seeking university study in the UK, USA, Canada, Australia and Europe, including applicants from Bangladesh, Nigeria, Pakistan, Ghana and…
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Computed from 5 filingsSupplies and applies exterior wall coating systems for residential and commercial buildings. Products create waterproof yet breathable protective layers on brick, render and other surfaces as an…
Serves homeowners, competent DIYers and independent painting specialists across the UK, with an additional commercial offer for property owners or managers needing exterior wall treatments.
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HealthyHealthy · Hiring · 6% CAGR over 4y
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Computed from 4 filingsDesigns and installs smart home systems including lighting control, security, climate, shading and audio‑visual integration. Provides bespoke home cinema installations, lighting design services, and…
Serves private homeowners, architects and interior designers on high-end residential projects, alongside selected commercial and hospitality clients.
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StableStable · Hiring · 5% CAGR over 3y
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Computed from 5 filingsOperates Lebanese restaurants offering dine‑in, takeaway and delivery food services. Serves dishes such as shawarma, falafel, hummus and mixed grills, with vegan and gluten‑free options, and provides…
Serves B2C restaurant customers across its North East venues, including dine-in guests, families, vegan and gluten-free diners, and local takeaway or delivery customers within each branch’s delivery…
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HealthyHealthy · -4% CAGR over 4y
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Computed from 4 filingsProvides visa application support for international travel, including tourist, business, cruise and working holiday visas. Assists with document preparation, submission and processing for multiple…
Serves UK-based consumers and businesses, including holidaymakers, cruise passengers, business travellers, working-holiday applicants and media professionals travelling internationally.
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WeakWeak · -6% CAGR over 3y
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Designs, supplies and installs fitted kitchens for residential customers. Offers kitchen planning and design services, a showroom with display ranges, and options including modern, traditional,…
Serves homeowners and families planning fitted kitchen upgrades across Greater Manchester and Lancashire, including Rossendale, Rawtenstall, Bury, Bolton, Oldham, Preston, Blackpool and the Fylde.
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N/AN/A
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Computed from 5 filingsDesigns, supplies and installs fitted kitchens in styles including modern, traditional, handleless and shaker. Provides kitchen design consultations, virtual design tools, showroom displays, and…
Serves homeowners and families planning kitchen upgrades across Greater Manchester and Lancashire, including Manchester, Bury, Bolton, Oldham, Preston, Blackpool, Rossendale and Rawtenstall.
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WeakWeak · 2% CAGR over 4y
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Computed from 5 filingsSupplies and installs made-to-measure window shutters and blinds for residential properties. Offers plantation shutters in various styles and materials, and provides home consultations, measurement,…
Serves homeowners in Oxfordshire and surrounding areas seeking made-to-measure window shutters, blinds and door coverings, with home consultations and installation.
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DistressedDistressed · -61% CAGR over 5y
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Computed from 4 filingsProvides mortgage brokerage and property finance advisory services, arranging residential and buy‑to‑let mortgages, large and complex loans, bridging finance, and property development funding through…
Serves UK property buyers, investors and developers, including executives, professionals, self-employed people, contractors, expats, foreign nationals, business owners and clients with large or…
Financial Health
StrongStrong · Growing, Hiring · 52% CAGR over 3y
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Computed from 4 filingsAdvises clients on purchasing and investing in international real estate. Markets and sells new residential developments including chalets, villas and apartments, and provides property search and…
Sells to individual property buyers and investors seeking prime residential and commercial real estate abroad, particularly in France, Portugal, Switzerland, Turkey and Brazil.
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Financial sub-scores
Computed from 5 filingsOperates a barn-based wedding and events venue offering exclusive hire for ceremonies and receptions. Provides event spaces, gardens, on-site accommodation, catering coordination and facilities for…
Serves engaged couples planning exclusive-use countryside weddings in Devon, alongside private event hosts and families seeking rural celebration, dining and accommodation options for guests.
Financial Health
StrongStrong · -1% CAGR over 4y
Location
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Showing 50 of 65 — +15 more with verified decision-maker contacts, live data, and CRM sync.
How Zoho usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. B2C companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of B2C companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Zoho is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
How many UK B2C companies use Zoho?
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How is Zoho usage detected?
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