CRM Used by UK Data Analytics Companies: Market Share (2026)

Detected CRM usage across 330 of 2,995 trading UK data analytics companies, with Salesforce ahead on 46.7% of detected companies.

Among 2,995 trading UK data analytics companies, 330 have a detectable CRM. Salesforce has the largest footprint, appearing at 154 companies, or 46.7% of detected CRM use, ahead of Apollo.io at 19.4% (64), monday.com at 15.8% (52), and Pipedrive at 12.7% (42).

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The size bands do not show much displacement at the top. Salesforce leads among companies with Under 10 employees at 46.3%, 10–50 employees at 46.9%, and Over 50 employees at 50.0%.

The remaining market is scattered across systems with smaller detected footprints. Workday appears at 7.6% (25), Zoho at 4.2% (14), HiBob at 3.6% (12), and Q4 at 2.7% (9), with 3 further systems covering 1 company.

330

data analytics with detected CRM

Of 2,995 UK data analytics

11%

Detection rate

2026

11

Systems detected

In this category

46.7%

Leader share

Salesforce

UK Data Analytics CRM market share

HiBob
Q4
Other (3 systems)

Share of the 330 UK Data Analytics with a detectable system. As of June 2026.

CRM compared

SystemUK Data AnalyticsShareMedian headcountLondon shareTypical profile
Salesforce15446.7%853.2%Small, London-tilted analytics teams
Apollo.io6419.4%848.4%Small analytics commercial teams
monday.com5215.8%1050%Ten-person, London-balanced analytics teams
Pipedrive4212.7%View these companies in Firmbase →
Workday257.6%View these companies in Firmbase →
Zoho144.2%View these companies in Firmbase →
HiBob123.6%View these companies in Firmbase →
Q492.7%View these companies in Firmbase →
Salesforce Experience Cloud30.9%View these companies in Firmbase →
Roller10.3%View these companies in Firmbase →
Keap10.3%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading CRM system shifts with company size: among UK Data Analytics with under 10 employees, Salesforce leads at 46.3% of the 188 with a detectable system; among UK Data Analytics with 10–50 employees, Salesforce leads at 46.9% of the 130 with a detectable system; and among UK Data Analytics with over 50 employees, Salesforce leads at 50% of the 12 with a detectable system.

Under 10 employees

Salesforce

46.3% of band

This is the largest detected band, with 188 companies and Salesforce at 46.3%. Apollo.io, monday.com and Pipedrive make up much of the visible alternative set for smaller analytics firms.

10–50 employees

Salesforce

46.9% of band

Mid-sized data analytics companies account for 130 detected CRM users, with Salesforce again ahead at 46.9%. The competition remains concentrated around Apollo.io, monday.com and Pipedrive rather than a broad spread of enterprise suites.

Over 50 employees

Salesforce

50% of band

Only 12 detected companies sit above 50 employees, so the band is small. Salesforce leads at 50.0%, while the rest of the usage is split across a limited number of other systems.

How CRM usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK Data Analytics by CRM

Related directories

Frequently asked questions

What is the most-used CRM among UK data analytics companies?
Salesforce is the most-detected CRM among UK data analytics companies, with 46.7% share (154 of 330 companies with a detectable system), ahead of Apollo.io (19.4%) and monday.com (15.8%).
How many UK data analytics companies have a detectable CRM?
330 of 2,995 actively-trading UK data analytics companies (11%) have a CRM detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a CRM?
A CRM system records and manages commercial relationships, including prospects, customers, sales activity and account history. For UK data analytics companies, it usually supports business development, sales pipeline tracking and account management across client-led projects or recurring service contracts.
How is CRM usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK data analytics companies, Salesforce or Apollo.io?
Salesforce: 154 detected companies versus 64 for Apollo.io, of the 330 UK data analytics companies with a detectable CRM.
What is the best CRM for UK data analytics companies?
It reports detected CRM usage rather than recommendations. Salesforce leads every employee band shown here: Under 10 employees at 46.3% of 188 companies, 10–50 employees at 46.9% of 130 companies, and Over 50 employees at 50.0% of 12 companies; overall it appears at 46.7% (154) of the 330 companies with a detectable CRM, followed by Apollo.io at 19.4% (64) and monday.com at 15.8% (52).

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