IT Services Companies Using Salesforce in the UK: 194 Active Firms (2026)
IT services providers running CRM platforms deliver managed technology support and systems projects for UK organisations.
For IT services and managed services providers, Salesforce usually sits across sales operations, account management, renewals and partner-led delivery rather than acting as a simple contact database. Adoption tends to signal a business with recurring managed service contracts, project-led implementation work and enough commercial process to justify dedicated CRM administration. The buying centre is normally revenue operations or senior commercial leadership, with finance, service desk and delivery managers drawn in where the platform links pipeline, contract changes and support hand-offs. Among Salesforce users in this sector, the pattern points to providers selling to business customers through account-based and renewal-led motions, not small consultancies relying on informal founder networks.
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UK adoption is visible across 194 actively trading IT services and managed services providers running Salesforce. Within the sector’s detected CRM stack, Salesforce ranks first with a 46.1% share of a 421-company CRM denominator, ahead of smaller CRM and sales-workflow systems. Reported employment extends to 16,194 people. Registration patterns are weighted towards London at 33.0% and the South East at 22.2%, with the North West at 9.8%, the South West at 7.2% and the East Midlands at 6.7%. That distribution fits an enterprise services sales base more than a purely local IT support market.
CRM systems in managed services businesses sit close to customer contacts, incident histories, commercial terms and renewal activity, so procurement scrutiny tends to fall on access control, audit trails, data retention and integration governance. For providers selling cybersecurity, cloud implementation or application support, the same platform may also hold prospecting records and service-transition notes, which creates a boundary between sales enablement and operational delivery. Vendor-ecosystem structure matters because these firms often buy through partner channels while also acting as implementation or support partners for their own clients. That dual role can make internal configuration choices part of the sales proof-point, even when the buyer is mainly assessing managed service capability.
Adoption appears to favour providers with repeatable managed service propositions and a sales organisation that needs pipeline governance across renewals, cross-sell and project delivery. Smaller consultancies may keep lighter CRM tools until partner referrals and founder-led selling become less workable. Among scaled providers, migration pressure tends to come from integration with service management, finance and marketing automation rather than from CRM replacement alone. Ecosystem consolidation may make the stack less visible over time, as CRM, customer success and delivery reporting are bundled into broader revenue operations workflows. The result is likely to be selective adoption, with heavier use among firms selling recurring contracts to larger business customers.
Adoption by company size
Adoption of Salesforce rises with company size across the trading UK IT services companies in this cohort. 0.1% of the 119,548 companies with under 10 employees run Salesforce (104 detected). 3.2% of the 2,157 companies with 10–50 employees run Salesforce (69 detected). 8.3% of the 181 companies with over 50 employees run Salesforce (15 detected). That is a 8.2% gap between the over 50 employees and under 10 employees bands.
194
Active firms
2026
46.1%
Of detected CRM share
UK IT services
9
Median headcount
Filed accounts
457
Verified contacts
Across this cohort
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Key facts
About 9% of the trading cohort reports turnover above £5M (18 of 194 firms) — the rest sits below that revenue band.
9% of the cohort was incorporated since 2022 (18 firms), so a sizeable share is in its first few filing cycles.
The profiled CRM platform accounts for 46.1% (194) of detected CRM use among 421 IT services and managed-services firms with a detectable system; the next two systems stand at 19.0% (80) and 16.4% (69).
London and the South East account for 33.0% (64) and 22.2% (43) of Salesforce-running IT services firms, ahead of the North West at 9.8% (19).
Website stacks skew towards mainstream publishing and measurement tools: 64.4% (125) also run a content-management system, 52.6% (102) use web analytics and 51.0% (99) use tag-management technology.
Sector tags overlap with advisory and delivery markets: 16.0% (31) are also tagged as management consulting, 14.9% (29) as AI and machine learning, and 13.9% (27) as cybersecurity.
CRM market share among UK IT Services
Share of the 421 UK IT Services with a detectable system. As of June 2026.
What else do Salesforce-running IT Services run?
Share of the 194 Salesforce-running UK companies where each technology was also detected. As of June 2026.
Where Salesforce IT Services are, and how healthy they look
By region
By registered-office region; companies without a regional match count toward Rest of UK.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
9
Median headcount
£642.3K
Median UK turnover
9.3%
Above £5M turnover
18
Incorporated since 2022
457 verified decision-maker contacts
across these 194 companies, with emails available in Firmbase. Filter by role, seniority and stack.
Top UK IT Services using Salesforce
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 3 filingsProvides IT managed services and digital transformation consulting, specialising in Microsoft technologies. Implements and supports cloud infrastructure, Dynamics 365, Microsoft 365 and Azure…
Serves public sector bodies, healthcare and life sciences organisations, universities, high-growth technology firms, financial services companies and utilities.
Financial Health
StrongStrong · Hiring · 20% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides consultancy and implementation services for CRM and ERP systems, specialising in Microsoft Dynamics 365 and Salesforce. Offers AI, data analytics, cloud integration, business process…
Serves B2B organisations worldwide, targeting leadership and operations teams across finance, sales, marketing, customer service, HR, field service, supply chain and IT seeking CRM, ERP, analytics…
Financial Health
WeakWeak · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides information technology consultancy focused on Salesforce platforms, including advisory, system implementation, integration, and managed services. Develops AI, data, commerce, marketing,…
Serves Salesforce customers across enterprise and public sector markets, including automotive, consumer goods, energy, financial services, government, health, telecoms, insurance, manufacturing and…
Financial Health
StrongStrong · Growing, Hiring · 21% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsProvides consulting and implementation services for Oracle customer experience and enterprise applications, including Oracle CX Cloud, SaaS, PaaS and Siebel CRM. Services include advisory, system…
Serves enterprise and public-sector organisations using Oracle technologies, including business systems, customer experience, service, sales, marketing and IT teams.
Financial Health
HealthyHealthy · Hiring · 2% CAGR over 5y
Location
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Financial sub-scores
Computed from 4 filingsProvides Salesforce consulting services including strategy, implementation and managed support for CRM, data and marketing platforms. Develops AI-driven automation and analytics solutions, and…
Sells primarily to businesses using Salesforce, especially ambitious brands in retail media, consumer goods, high tech, financial services and communications seeking CRM, data and AI capabilities…
Financial Health
StableStable · Hiring · 96% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides technology consulting and software engineering services including AI, cloud and DevOps, cybersecurity, data engineering and digital transformation. Develops and implements platforms such as…
Serves large enterprises and public-sector organisations, especially financial services institutions across capital markets, banking, payments, wealth and asset management, plus insurance, high tech,…
Financial Health
StrongStrong · Growing, Hiring · 90% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital strategy, CRM implementation and cloud software development for public sector and regulated organisations. Designs and deploys systems such as stakeholder engagement, correspondence…
Serves UK public sector bodies and other highly regulated organisations, including teams responsible for citizen engagement, grants, correspondence, stakeholder management and supplier relationships.
Financial Health
WeakWeak
Location
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Financial sub-scores
Computed from 5 filingsProvides IT consulting, digital engineering and software development services. Implements and integrates enterprise platforms such as Salesforce, SAP and Microsoft, and develops AI, data analytics…
Serves enterprise and mid-market organizations in beverage, manufacturing, CPG, healthcare and life sciences, software, insurance, and public sector/nonprofits, typically teams using Salesforce,…
Financial Health
HealthyHealthy · Hiring · 14% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides API integration and digital transformation services, specialising in MuleSoft and Salesforce platforms. Offers API architecture, implementation, migration, training and managed support, plus…
Serves enterprise IT and digital transformation teams using Salesforce and MuleSoft, especially in open banking/finance, education, healthcare and life sciences, manufacturing and retail.
Financial Health
HealthyHealthy · -4% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides business and technology consulting services including digital transformation, systems integration, data analytics, and cloud engineering. Supports implementation and optimisation of…
Serves enterprise businesses in customer-centric sectors, including retail and specialty brands, logistics and transport, FMCG, financial services and fintech, hospitality, travel, leisure, media and…
Financial Health
StrongStrong
Location
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Financial sub-scores
Computed from 5 filingsProvides IT consulting, systems implementation, outsourcing and managed support services, including ERP and CRM platforms, e‑commerce systems, cloud migration, data analytics, automation, and…
Serves enterprises and public sector organisations in retail, consumer goods, healthcare, life sciences, banking, financial services, insurance and telecoms seeking technology-led transformation.
Financial Health
StableStable · Hiring · 100% CAGR over 4y
Location
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Financial sub-scores
Computed from 2 filingsProvides Salesforce consulting and integration services, including implementation of Sales, Service and Marketing Cloud systems, MuleSoft integrations, ongoing managed support, digital marketing…
Serves UK businesses using or adopting Salesforce, particularly in manufacturing, high tech, business services, travel, transport and hospitality, financial services, and entertainment, including…
Financial Health
StableStable · Hiring · 299% CAGR over 1y
Location
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Financial sub-scores
Computed from 5 filingsProvides IT services including implementation and support of ERP and CRM systems, managed cloud services, cloud migration, cybersecurity monitoring and incident response, and IT infrastructure…
Serves UK businesses and organisations using Microsoft or Sage, including housing providers and education institutions, with buyers in IT, finance and operations seeking managed technology support.
Financial Health
StableStable · Hiring · 4% CAGR over 5y
Location
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Financial sub-scores
Computed from 3 filingsProvides information technology consulting and outsourcing services, including digital transformation, cloud and infrastructure management, data analytics, cybersecurity, and enterprise application…
Serves businesses, especially large enterprises and global brands, across banking, capital markets, energy, high tech, insurance, life sciences, healthcare, manufacturing, media, entertainment and…
Financial Health
StableStable · 4% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides consulting and implementation services for Salesforce platforms, including sales, service, marketing, commerce and data tools. Supports digital transformation through system integration, AI…
Serves businesses using Salesforce, from global enterprises to SMEs, with emphasis on consumer goods, B2B commerce, marketing, sales and service teams, plus nonprofits seeking Salesforce-based…
Financial Health
StrongStrong
Location
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Financial sub-scores
Computed from 5 filingsProvides IT advisory, system implementation, managed services and technical resourcing for staffing and recruitment businesses. Supports deployment and integration of platforms such as Bullhorn,…
Sells to businesses using staffing and recruitment technology, especially leaders seeking IT advisory, implementation, managed services and resourcing support. Serves firms adopting platforms such as…
Financial Health
HealthyHealthy · 2% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides Salesforce consulting, implementation and managed services. Supports CRM strategy, system design, deployment and optimisation across products such as Sales Cloud, Service Cloud and marketing…
Serves smaller businesses through large global enterprises using Salesforce, with sector focus on manufacturing, healthcare, high tech, financial services, and media and entertainment in the UK and…
Financial Health
HealthyHealthy · -56% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsProvides IT consulting and implementation services, including Pega, SAP and Oracle enterprise solutions, CRM and ServiceNow platforms, telecom OSS/BSS systems, and AI/ML applications. Supports system…
Serves enterprise clients worldwide, particularly telecom operators and companies in FMCG, banking, financial services, insurance, automotive and healthcare, including IT and core systems teams.
Financial Health
StrongStrong · Growing, Hiring · 35% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides consulting, implementation and managed services for Salesforce Revenue Cloud, CPQ and billing systems. Develops integrations with ERP platforms and supports lead‑to‑cash processes, contract…
Serves B2B organisations using Salesforce, particularly revenue operations, finance and sales teams across sectors such as technology, communications and healthcare/life sciences.
Financial Health
StableStable · -66% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital engineering, cloud migration, and data and AI services for enterprises. Offers consulting, implementation and managed services for platforms such as Oracle Cloud and Salesforce,…
Serves enterprises and public sector organisations in North America, including government, healthcare and life sciences, retail, manufacturing, technology and financial services buyers.
Financial Health
StrongStrong
Location
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Financial sub-scores
Computed from 3 filingsProvides IT consulting and professional services focused on Salesforce CRM and Pega low‑code platforms, including implementation, migration, testing, application support, and training, helping…
Serves B2B and public sector customers in banking, insurance, government and telecoms, particularly organisations using Salesforce CRM or Pega low-code platforms for digital transformation.
Financial Health
StableStable · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsProvides digital engineering and IT services including application development and management, cloud and infrastructure consulting, data analytics, enterprise integration, cybersecurity and AI‑based…
Serves enterprise B2B clients and technology buyers across banking, financial services, insurance, healthcare, life sciences, consumer tech, industrial, software, hi-tech, telecom and media sectors.
Financial Health
StrongStrong · Hiring · 12% CAGR over 2y
Location
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Financial sub-scores
Computed from 4 filingsProvides managed IT services and cybersecurity solutions, including network design, connectivity, cloud infrastructure, incident response, disaster recovery, and IT auditing. Supports organisations…
Serves organisations with complex IT environments, especially colleges and multi-academy trusts, plus businesses in services, manufacturing, engineering and built environments.
Financial Health
StableStable · 0% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides IT consulting and technology services including SAP implementation and support, cloud migration, AI and automation solutions, data and analytics, digital engineering, and custom application…
Serves enterprise clients seeking digital transformation, particularly in telecoms, utilities, life sciences, manufacturing, financial services, retail and wholesale, consumer packaged goods and…
Financial Health
StrongStrong · Hiring · 24% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsProvides consulting and implementation services for digital transformation across marketing, sales, commerce and customer service. Delivers AI strategy, data and analytics, CRM, marketing automation,…
Serves enterprise B2B organisations and leadership teams across financial services, retail and consumer goods, technology and software, creative/media, manufacturing and professional services, with…
Financial Health
StrongStrong · Hiring · 17% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital commerce and software services including e‑commerce platform integration, mobile application development, and software testing. Implements and supports platforms such as SAP…
Serves B2B enterprises, retailers and manufacturers seeking ecommerce and digital customer experience support, particularly organisations using SAP Commerce, Salesforce Commerce or Magento across…
Financial Health
WeakWeak · -13% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides IT consultancy and managed technology services, including implementation and support of business software such as Sage, SAP Business One and Microsoft Dynamics, plus cloud hosting,…
Serves business owners, finance, operations and IT teams in mid-market organisations, especially warehousing and distribution, manufacturing, professional services, non-profits, chemicals,…
Financial Health
StableStable · Hiring · 10% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides Salesforce consultancy services including implementation and development of Sales Cloud, Service Cloud, Marketing Cloud and Einstein Analytics, plus custom integrations and managed support…
Serves B2B organisations using or adopting Salesforce, especially sales, marketing and operations teams needing CRM, Marketing Cloud, Service Cloud and analytics support.
Financial Health
StrongStrong · Growing · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides Salesforce consulting services including platform development, configuration, integration, and implementation. Offers managed support, training, and analytics, working with Salesforce…
Serves UK and global businesses and nonprofits using Salesforce, with emphasis on fintech, financial services, healthcare and life sciences, charities, churches and asset management organisations.
Financial Health
WeakWeak
Location
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Financial sub-scores
Computed from 5 filingsProvides Salesforce consultancy and implementation services, including system design, integration, optimisation and support for Sales, Service and Marketing Cloud. Also offers CPQ, billing and…
Serves organisations using or adopting Salesforce, especially CRM, sales, service, marketing, finance and professional services teams needing Salesforce and Certinia expertise.
Financial Health
StableStable · 1% CAGR over 4y
Location
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Provides IT infrastructure and digital technology services for corporate and public sector organisations, including technology sourcing, systems integration, cloud and workplace solutions,…
Serves large corporate enterprises and public sector organisations, including healthcare, manufacturing and financial services customers with complex technology needs.
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Financial sub-scores
Computed from 4 filingsProvides IT consulting and digital transformation services, including cloud and infrastructure management, data analytics, application development, cybersecurity, and enterprise software…
Serves large enterprises and global brands, including Fortune 500 companies, across banking, capital markets, energy, high tech, insurance, life sciences, healthcare, manufacturing, media,…
Financial Health
StrongStrong · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital transformation consulting and technology services including digital strategy, change management, application development, cloud infrastructure, data and AI solutions, Microsoft 365…
Serves organisations across sectors, including public sector councils and private-sector enterprises, with buyers such as IT, CRM, learning, performance insight and solution architecture teams.
Financial Health
HealthyHealthy · Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides IT infrastructure and digital transformation services including cybersecurity, cloud computing and AWS services, data centre and virtualization technologies, open‑source platforms, system…
Serves enterprise B2B clients across banking and finance, insurance, manufacturing, software/ITeS, pharmaceuticals, telecoms and healthcare, especially organisations running large-scale technology…
Financial Health
StrongStrong · Growing, Hiring · 26% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital consulting services including strategy development, brand and customer experience design, data and AI advisory, and implementation of digital platforms such as Salesforce to support…
Serves enterprise and growth-focused brands in finance, telecoms, media, utilities and manufacturing, targeting business leaders responsible for strategy, customer experience, operations and digital…
Financial Health
HealthyHealthy · Hiring · 26% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital transformation consulting focused on Salesforce platforms, including system implementation, integration and maintenance. Offers quick‑start deployments for Sales Cloud, Service…
Serves UK businesses and nonprofits using Salesforce, particularly media, engineering and charity/NFP organisations, with buyers in RevOps, operations, sales, finance and IT leadership.
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital transformation and technology consulting services, including strategy, cyber security, software engineering, data and AI, and product development. Works with government, defence and…
Serves UK government and defence organisations, plus public sector, healthcare, aerospace, financial services, energy, consumer, telecoms and media enterprises seeking digital transformation and…
Financial Health
StrongStrong · Growing, Hiring · 120% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsProvides Salesforce consulting and implementation services including CRM setup, integration, custom development, support, training and health checks. Also delivers solutions using Salesforce clouds,…
Serves B2B and public-sector organisations using Salesforce, including teams in sales, marketing, operations, customer service and leadership across finance, utilities, travel, logistics,…
Financial Health
HealthyHealthy · Hiring · 14% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsProvides digital transformation and IT consulting services, implementing enterprise platforms including Salesforce and SAP ERP. Delivers system integration, CRM, data analytics and AI solutions for…
Serves B2B and nonprofit organisations, from small businesses to large enterprises, in manufacturing, financial services, automotive and the third sector, targeting leaders responsible for…
Financial Health
HealthyHealthy · Hiring · 11% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides consulting, system integration and managed services for subscription monetization and billing platforms. Designs pricing and revenue management architectures, implements systems such as…
Serves enterprise B2B companies operating subscription, SaaS, eCommerce or IoT revenue models, particularly finance, IT and revenue operations teams managing complex billing, monetization and…
Financial Health
StrongStrong · Growing, Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsProvides Salesforce consulting, implementation and integration services for financial services firms. Develops industry templates and CRM solutions that centralise client and portfolio data, automate…
Serves B2B financial services firms, including insurers, asset and wealth managers, private equity, venture capital and M&A teams, with buyers in broking, underwriting, compliance, claims, client…
Financial Health
HealthyHealthy · Hiring · 72% CAGR over 4y
Location
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Computed from 5 filingsProvides IT infrastructure, cloud and cybersecurity solutions, including servers, storage, networking, end‑user computing and collaboration systems. Delivers managed IT services, help desk support,…
Serves B2B customers, from small businesses to global companies, targeting IT leaders and operations teams responsible for infrastructure, cloud, cybersecurity, digital workplace and managed support,…
Financial Health
StrongStrong · Hiring · 10% CAGR over 5y
Location
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Financial sub-scores
Computed from 3 filingsProvides IT consulting, integration and managed services, delivering cloud platforms, modern infrastructure, cybersecurity, connectivity and digital workspace solutions. Also offers endpoint…
Serves UK organisations with complex IT environments, including technology and operations leaders responsible for infrastructure, cloud, cybersecurity, digital workspace, edge communications and AI…
Financial Health
StableStable · Hiring · 15% CAGR over 2y
Location
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Financial sub-scores
Computed from 4 filingsProvides cyber security services including incident response, penetration testing, vulnerability assessments, managed security services, digital forensics, identity and access management, governance…
Serves UK enterprise and government organisations, including businesses of varying sizes in sectors such as wellness, information services and software development, and leaders responsible for cyber…
Financial Health
HealthyHealthy · 0% CAGR over 3y
Location
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Financial sub-scores
Computed from 3 filingsProvides software development and IT consulting focused on digital transformation, including systems and application integration, API management platforms, cloud migration and management, data…
Serves large enterprises and public-sector organisations, with emphasis on telecom/CSPs, financial services, insurance, logistics, healthcare, government agencies and global capability centres.
Financial Health
StableStable · Profitable · -23% CAGR over 2y
Location
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Computed from 4 filingsProvides IT infrastructure support and maintenance services, including data centre hardware maintenance, cloud and network support, server and storage maintenance, managed security, and professional…
Serves B2B organisations and IT service/channel partners with data centre, cloud, networking, security and modern workforce environments, including firms managing multi-site infrastructure and client…
Financial Health
StableStable · 0% CAGR over 3y
Location
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Computed from 3 filingsProvides managed network and cyber security services including security operations centre monitoring, network design and engineering, SD‑WAN and firewall deployment, penetration testing,…
Serves B2B, public sector and nonprofit organisations, including schools, charities, tourism operators, law firms, finance and professional services firms, healthcare providers, construction,…
Financial Health
StableStable · Hiring · 45% CAGR over 2y
Location
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Financial sub-scores
Computed from 4 filingsProvides Salesforce consulting and implementation services for B2B organisations, including system configuration, process mapping, marketing automation, lead management and CRM integration, along…
Serves B2B organisations using or adopting Salesforce, including SaaS, media, agencies and telecommunications firms, plus public sector and non-profit teams, from small businesses to global…
Financial Health
WeakWeak · -81% CAGR over 3y
Location
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Computed from 5 filingsProvides Salesforce consulting and implementation services, including digital strategy, system integration, data migration, custom development, UX design, and managed support. Works with…
Serves UK organisations using Salesforce, including charities and nonprofits, public sector bodies, and businesses in media, financial services, healthcare, education, sports, retail, tech, energy…
Financial Health
StrongStrong · Growing, Hiring · 148% CAGR over 4y
Location
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Computed from 5 filingsProvides Salesforce consulting and implementation services, focusing on pharmaceutical and medical device companies. Services include CRM configuration and customisation, CPQ and pricing integration,…
Serves B2B pharmaceutical, medical device and healthcare/life sciences organisations, including IT, pricing and quoting, sales, marketing and service teams using Salesforce across global markets.
Financial Health
HealthyHealthy · -8% CAGR over 4y
Location
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How Salesforce usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling. IT services companies are identified using Firmbase's semantic classification of company activity, built from filings, websites and registered SIC codes rather than SIC codes alone. The detected counts and share figures on this page are computed within that sector cohort, so "share" always means share of IT services companies with a detectable system — not of all UK companies.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
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Frequently asked questions
How many UK IT services companies use Salesforce?
What share of UK IT services companies run Salesforce?
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