Appointment scheduling Used by UK B2C Companies: Market Share (2026)

Detected appointment scheduling market share across 1,914 UK B2C companies, with Calendly used by 44.0% of detected firms.

Among 84,728 trading UK B2C companies, 1,914 have a detectable appointment scheduling system. Calendly accounts for the largest share at 44.0% (843), followed by Acuity Scheduling at 12.5% (239), BookMyGarage at 8.5% (162), Bookwhen at 6.9% (133) and Bookly at 5.7% (110).

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Calendly has the largest detected share in every employee band: 43.8% of 1,177 companies under 10 employees, 45.0% of 662 companies with 10–50 employees, and 40.0% of 75 companies over 50 employees. The larger-company segment is much smaller, so the overall market is shaped mainly by micro and small B2C operators.

The long tail remains material. There are 13 systems detected in total, with 5 further systems covering 231 companies beyond the named share table.

1,914

B2C with detected Appointment scheduling

Of 84,728 UK B2C

2.3%

Detection rate

2026

13

Systems detected

In this category

44%

Leader share

Calendly

UK B2C Appointment scheduling market share

Other (5 systems)

Share of the 1,914 UK B2C with a detectable system. As of June 2026.

Appointment scheduling compared

SystemUK B2CShareMedian headcountLondon shareTypical profile
Calendly84344%725.9%7-employee micro firms, 44.0% share
Acuity Scheduling23912.5%822.2%8-employee micro firms, 12.5% share
BookMyGarage1628.5%614.8%6-employee micro firms, 8.5% share
Bookwhen1336.9%811.3%8-employee micro firms, 6.9% share
Bookly1105.7%727.3%7-employee micro firms, 5.7% share
SimplyBook.me844.4%1019%10-employee small firms, 4.4% share
Setmore774%824.7%8-employee micro firms, 4.0% share
Fresha743.9%920.3%9-employee micro firms, 3.9% share
Amelia673.5%717.9%7-employee micro firms, 3.5% share
vcita653.4%723.1%7-employee micro firms, 3.4% share
Jobber573%88.8%8-employee micro firms, 3.0% share
Mindbody522.7%640.4%6-employee micro firms, 2.7% share
Chili Piper20.1%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading Appointment scheduling system shifts with company size: among UK B2C with under 10 employees, Calendly leads at 43.8% of the 1,177 with a detectable system; among UK B2C with 10–50 employees, Calendly leads at 45% of the 662 with a detectable system; and among UK B2C with over 50 employees, Calendly leads at 40% of the 75 with a detectable system.

Under 10 employees

Calendly

43.8% of band

Calendly accounts for 43.8% of 1,177 detected companies in this band. The remainder is split across appointment tools used by small service businesses and consumer-facing operators.

10–50 employees

Calendly

45% of band

Calendly has 45.0% of 662 detected companies in this band. Acuity Scheduling, BookMyGarage, Bookwhen and Bookly form the main named alternatives in the wider market.

Over 50 employees

Calendly

40% of band

Calendly has 40.0% of 75 detected companies in the over-50 employee band. This is the smallest segment, with adoption still spread across the same 13 detected systems.

How Appointment scheduling usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK B2C by Appointment scheduling

Related directories

Frequently asked questions

What is the most-used Appointment scheduling among UK B2C companies?
Calendly is the most-detected Appointment scheduling among UK B2C companies, with 44% share (843 of 1,914 companies with a detectable system), ahead of Acuity Scheduling (12.5%) and BookMyGarage (8.5%).
How many UK B2C companies have a detectable Appointment scheduling?
1,914 of 84,728 actively-trading UK B2C companies (2.3%) have a Appointment scheduling detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a Appointment scheduling?
An appointment scheduling system lets UK B2C companies publish availability, take customer bookings and manage appointment times. It typically sits between customer-facing pages and internal calendars, cutting down manual back-and-forth for service-led firms.
How is Appointment scheduling usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK B2C companies, Calendly or Acuity Scheduling?
Calendly: 843 detected companies versus 239 for Acuity Scheduling, of the 1,914 UK B2C companies with a detectable Appointment scheduling.
What is the best Appointment scheduling for UK B2C companies?
The ranking reports observed usage rather than recommendations, so “best” depends on the operating model rather than a score. Calendly has the largest share across all three size bands: Under 10 employees at 43.8% of 1,177 companies, 10–50 employees at 45.0% of 662 companies, and Over 50 employees at 40.0% of 75 companies. In the overall detected market it holds 44.0% (843), followed by Acuity Scheduling at 12.5% (239), BookMyGarage at 8.5% (162), and a long tail of 5 further systems covering 231 companies.

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