Companies Using Qualtrics in Brighton: 71 Active Firms (2026)
Companies running website feedback software capture survey and experience data, with this cohort based around Brighton.
Adoption in this cohort usually sits with marketing, customer operations and HR rather than the engineering team alone. Companies running this feedback stack tend to have enough digital volume to care about form completion, post-service sentiment and employee or customer pulse checks, but not always the internal analytics capacity of enterprise buyers. The budget signal is therefore practical: paid experience tooling alongside web forms, booking journeys or support processes, usually owned by a commercial or operations lead. For researchers, the cohort reads as technology adopters with repeat customer contact, measurable trading activity and a need to turn qualitative responses into workflow prompts.
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Brighton's adoption picture is modest but visible: 71 actively trading companies are running this feedback stack in the area. Reported employment across the cohort totals 293 people, pointing to a user base made up mainly of small operators rather than large local employers. The typical adopter looks closer to an owner-managed or lean departmental buyer than a full enterprise procurement account, with feedback capture attached to customer service, bookings, sales follow-up or internal engagement. That matters for outreach analysis because implementation decisions are likely to sit near day-to-day operations, not in a separate digital-experience function.
Feedback tooling touches customer records, service complaints and staff sentiment, so procurement tends to involve questions about consent wording, processor terms, retention periods and who can export response-level material. The Brighton mix is weighted towards service and property-facing activity: field services and trades account for 31% of adopters, travel and hospitality 11.3%, construction and beauty and personal care 9.9% each, and real estate and property 8.5%. That mix points to comparatively practical compliance work: web forms, booking follow-ups and complaint handling, rather than formal sector-specific authorisation.
Adoption appears likely to remain operational rather than strategic in the near term. Website feedback is being pulled into broader customer-operations stacks, but smaller Brighton adopters tend to value light-touch configuration, familiar reporting and low admin burden over extensive experience-management programmes. The scarcity of scale-up-style users suggests fewer complex migrations and more incremental replacement when contracts renew or when a website rebuild forces tooling decisions. Consolidation may still matter, because survey capture, marketing automation and support workflows are often bought together; the local pattern looks more like bundling around existing processes than a wave of specialist platform expansion.
What’s in the file
One row per company, 50+ columns — everything below plus each company’s verified directors, from Companies House filings.
Company data
Verified directors — included
Adoption by company size
Adoption of Qualtrics varies by company size across the trading companies in this cohort. 0% of the 24,640 companies with under 10 employees run Qualtrics (0 detected). 0% of the 937 companies with 10–50 employees run Qualtrics (0 detected). 0% of the 88 companies with over 50 employees run Qualtrics (0 detected).
71
Active firms
2026
1
Above £5M turnover
Trading firms
5
Median headcount
Filed accounts
136
Verified directors
Across this cohort
Top companies using Qualtrics in Brighton
Ranked by sales-readiness score: an AI model assesses what each company does, its sector and size, and scores its overall fit. Best-fit prospects appear first.
Financial sub-scores
Computed from 4 filingsProvides graduate recruitment services, connecting employers with university students and recent graduates. Operates a job board for graduate roles, internships and placements, and offers recruitment…
Serves UK university students, graduates and early-career job seekers, alongside employers—major graduate recruiters, SMEs and start-ups—hiring for graduate schemes, internships and placements.
Financial Health
WeakWeak · -9% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · Hiring · 27% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsSupplies architectural hardware, glass fittings and glazing tools for building and glass installation projects. Products include shower door hardware, glass entrance systems, railings, door and…
Serves B2B trade customers including glaziers, glass installers, architects, specifiers, contractors, and construction firms working on shower, entrance, railing, window, façade, hospitality,…
Financial Health
StrongStrong · Hiring · 14% CAGR over 4y
Location
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Financial Health
N/AN/A
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · Hiring · 25% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Hiring · 32% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsFinancial Health
HealthyHealthy · 0% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · Hiring · 19% CAGR over 4y
Location
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Financial sub-scores
Computed from 4 filingsFinancial Health
StableStable · Hiring · 14% CAGR over 3y
Location
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Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Hiring · 5% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
StableStable · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsOperates luxury hotels and resorts worldwide, offering accommodation, dining, spa and leisure facilities. Also provides private residence rentals, branded residential properties, event and wedding…
Serves affluent leisure travellers, business travellers, wedding couples, meeting and event planners, and buyers or renters of luxury residences, villas, private jet trips and yacht experiences…
Financial Health
WeakWeak
Location
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Financial sub-scores
Computed from 5 filingsProvides taxi and private hire transportation services, carrying passengers on pre-booked or on-demand journeys using licensed drivers and vehicles, including contract transport services for regular…
Financial Health
HealthyHealthy
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
StableStable · Hiring · 3% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · -16% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
StrongStrong · Hiring · 44% CAGR over 5y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · Hiring · 4% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
StableStable · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 3 filingsFinancial Health
StrongStrong · Growing, Hiring · 15% CAGR over 2y
Location
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Financial sub-scores
Computed from 3 filingsFinancial Health
WeakWeak · Hiring · 20% CAGR over 2y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
HealthyHealthy · 0% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
DistressedDistressed
Location
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Financial sub-scores
Computed from 3 filingsFinancial Health
HealthyHealthy
Location
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Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Hiring · 52% CAGR over 3y
Location
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Financial sub-scores
Computed from 4 filingsFinancial Health
StrongStrong · Hiring · 8% CAGR over 3y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · Hiring · 11% CAGR over 4y
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
DistressedDistressed
Location
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Financial sub-scores
Computed from 5 filingsFinancial Health
WeakWeak · -66% CAGR over 4y
Location
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84 more companies and their verified directors are in the file
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Key facts
About 1% of the trading cohort reports turnover above £5M (1 of 71 firms) — the rest sits below that revenue band.
4% of the cohort was incorporated since 2022 (3 firms), so a sizeable share is in its first few filing cycles.
Field Services & Trades is the largest sector tag for Brighton website feedback software users, at 31.0% (22), followed by Travel & Hospitality at 11.3% (8).
Three co-occurring HR, workforce and marketing tools are each detected across 98.6% (70) of sites, pointing to a fairly standardised stack among these users.
A payment-processing tool appears on 71.8% (51) of websites, suggesting feedback capture often sits close to customer transactions.
Financial health is mixed: 28.2% (20) sit in the highest band, while 15.5% (11) are weak and 8.5% (6) are distressed.
The list maps to 136 verified directors, giving researchers more than one contact for many active sites.
What else do Qualtrics users run?
Share of the 71 Qualtrics-running UK companies where each technology was also detected. As of June 2026.
Who runs Qualtrics in the UK?
By sector
Sectors overlap, so shares need not sum to 100%.
By financial health
From filed accounts; firms with fewer than two filings show as insufficient history.
5
Median headcount
£417.4K
Median UK turnover
1.4%
Above £5M turnover
3
Incorporated since 2022
Verified directors — included in the file
Director names and roles for these 114 companies, alongside financials and websites, in one Excel + CSV file.
How Qualtrics usage is detected
Company data
Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.
Detection
Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.
Freshness
Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.
Qualtrics is a trademark of its respective owner. Firmbase is not affiliated with, sponsored by, or endorsed by the trademark owner.
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Frequently asked questions
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