Marketing automation Used by UK B2C Companies: Market Share (2026)

Across 84,728 trading UK B2C companies, 4,661 have detectable marketing automation; Mailchimp leads the detected market with 42.8% (1,994 companies).

Among 84,728 trading UK B2C companies, 4,661 have a detectable marketing automation system. Mailchimp is the largest observed system at 42.8% (1,994), followed by Klaviyo at 21.0% (978), GoHighLevel at 10.5% (489) and HighLevel at 9.7% (452).

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The next tier is much smaller: HubSpot has 4.5% (209), MailerLite 4.2% (197), Brevo 3.4% (159) and WonderPush 3.1% (146). Across the market, 27 systems are detected, with 19 further systems covering 601 companies.

Mailchimp leads every employee band, but its share varies by size. It reaches 42.7% in Under 10 employees, 43.6% in 10–50 employees and 37.8% in Over 50 employees, suggesting a broad small-company base with a somewhat more mixed larger-company segment.

4,661

B2C with detected Marketing automation

Of 84,728 UK B2C

5.5%

Detection rate

2026

27

Systems detected

In this category

42.8%

Leader share

Mailchimp

UK B2C Marketing automation market share

Other (19 systems)

Share of the 4,661 UK B2C with a detectable system. As of June 2026.

Marketing automation compared

SystemUK B2CShareMedian headcountLondon shareTypical profile
Mailchimp1,99442.8%718.3%Median 7-person teams, broad adoption
Klaviyo97821%725.9%Median 7-person teams, London-weighted
GoHighLevel48910.5%817.6%Median 8-person teams, mid-share adoption
HighLevel4529.7%716.4%Median 7-person teams, mid-share adoption
HubSpot2094.5%723.4%Median 7-person teams, London-weighted
MailerLite1974.2%814.7%Median 8-person teams, smaller share
Brevo1593.4%618.2%Median 6-person teams, smaller share
WonderPush1463.1%615.8%Median 6-person teams, smaller share
Hextom1222.6%917.2%Median 9-person teams, smaller share
ActiveCampaign982.1%620.4%Median 6-person teams, London-weighted
Wheree871.9%719.5%Median 7-person teams, smaller share
Airship721.5%1736.1%Median 17-person teams, London-weighted
Swym721.5%719.4%Median 7-person teams, smaller share
Attentive691.5%824.6%Median 8-person teams, London-weighted
Privy541.2%631.5%Median 6-person teams, London-weighted
Omnisend511.1%813.7%Median 8-person teams, less London-weighted
Linkfire420.9%View these companies in Firmbase →
Dotdigital390.8%View these companies in Firmbase →
AWeber330.7%View these companies in Firmbase →
Pardot280.6%View these companies in Firmbase →
Customer.io160.3%View these companies in Firmbase →
ClickDimensions160.3%View these companies in Firmbase →
SharpSpring110.2%View these companies in Firmbase →
Marketo100.2%View these companies in Firmbase →
Eloqua80.2%View these companies in Firmbase →
Herefish60.1%View these companies in Firmbase →
Salesloft40.1%View these companies in Firmbase →

Systems detected below the page threshold appear with counts only; their full lists are available in the Firmbase app.

Market leader by size

The leading Marketing automation system shifts with company size: among UK B2C with under 10 employees, Mailchimp leads at 42.7% of the 2,861 with a detectable system; among UK B2C with 10–50 employees, Mailchimp leads at 43.6% of the 1,570 with a detectable system; and among UK B2C with over 50 employees, Mailchimp leads at 37.8% of the 230 with a detectable system.

Under 10 employees

Mailchimp

42.7% of band

This band contains 2,861 companies with detectable marketing automation, and Mailchimp leads with 42.7%. The market is mostly small B2C operators, with the wider 27-system field competing behind the main system.

10–50 employees

Mailchimp

43.6% of band

This band covers 1,570 companies, with Mailchimp leading at 43.6%. It is the highest Mailchimp share across the three employee bands, while the 19 further systems covering 601 companies indicate a long tail of alternatives.

Over 50 employees

Mailchimp

37.8% of band

This larger-company band is smaller in absolute terms, with 230 companies. Mailchimp still leads at 37.8%, although its share is lower than in the two smaller employee bands.

How Marketing automation usage is detected

Methodology

Company data

Detected companies are joined to UK Companies House records and XBRL accounts data. Revenue and headcount figures come from the most recent filed accounts; where the company has not filed, values are estimated using a model trained on filed history and peer benchmarks and are labelled as estimates.

Detection

Firmbase crawls the public website of actively-trading UK companies and fingerprints the technologies present: tracking scripts, embedded forms, chat widgets, CMS markers and similar signatures. A company is included in this list when one or more of the technology's signatures are found on its site; closely-related variants of the same product are grouped under one name. Detection covers what is visible on the public web — a company using the technology purely internally, with no website footprint, will not appear. Counts are therefore a conservative floor, not a ceiling.

Freshness

Websites are re-crawled on a rolling basis and the underlying company data is refreshed from Companies House continuously; filings appear within days of submission. The list and its statistics are regenerated when the detected cohort moves meaningfully. You can see the last-updated timestamp near the top of the page.

All product names are trademarks of their respective owners. Firmbase is not affiliated with, sponsored by, or endorsed by any trademark owner.

UK B2C by Marketing automation

Related directories

Frequently asked questions

What is the most-used Marketing automation among UK B2C companies?
Mailchimp is the most-detected Marketing automation among UK B2C companies, with 42.8% share (1,994 of 4,661 companies with a detectable system), ahead of Klaviyo (21%) and GoHighLevel (10.5%).
How many UK B2C companies have a detectable Marketing automation?
4,661 of 84,728 actively-trading UK B2C companies (5.5%) have a Marketing automation detectable from their public website. The remainder either run systems with no public web footprint or none at all, so detected share figures are a conservative floor.
What is a Marketing automation?
A marketing automation system helps UK B2C companies coordinate customer messaging, audience rules and campaign triggers. It is typically used to manage repeatable customer journeys rather than sending each message manually.
How is Marketing automation usage detected?
Firmbase crawls the public website of every actively-trading company in this scope and fingerprints the technologies present — scripts, widgets, booking and checkout flows. A company is attributed to a system when that system's signatures are found; systems with no public web footprint are not attributable, which is why every share figure on this page means share of companies with a detectable system.
Which has more UK B2C companies, Mailchimp or Klaviyo?
Mailchimp: 1,994 detected companies versus 978 for Klaviyo, of the 4,661 UK B2C companies with a detectable Marketing automation.
What is the best Marketing automation for UK B2C companies?
This page publishes observed usage rather than recommendations, so “best” here means most commonly detected in UK B2C companies rather than most suitable for every buyer. Mailchimp leads all three bands: Under 10 employees at 42.7% of 2,861 companies, 10–50 employees at 43.6% of 1,570 companies and Over 50 employees at 37.8% of 230 companies.

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